The products are (imo of 15+ years outdoors) superior to any other brand I've ever owned. The website and the automatisms when ordering need a rework, they fell out of time. But the great and su... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As well as loving Paramo jackets for our hiking trips for the last 20 years, we recently had reason to contact the company about one of their products. The customer service was exceptional. Our issu... Se mer
I love Paramo clothing they do such high quality outdoor products. I have several items of clothing from them including the Velez waterproof coat and more recently the Bentu fleece. I absolutely love... Se mer
Went into the Keswick store to browse waterproofs for an upcoming trip. The staff were excellent. Very knowledgeable and helpful. I buy a lot of things online for convenience but this visit was a rem... Se mer
Företagsinformation
Skrivet av företaget
Extend your comfort zone - choose innovative design and renewable technology. Páramo delivers optimal comfort for outdoor people. We combine intelligent and functional garment design with high performance directional fabric systems which actively manage and move liquid water.
Kontaktuppgifter
Unit F, Durgates Industrial Estate, TN5 6DF, Wadhurst, USA
- 01892786444
- ParamoContactUs@paramo.co.uk
- www.paramo-clothing.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Above and Beyond, thank you, Sean!
Sean at Paramo customer services could not have been more helpful in listening to my comments and advising me about shape and sizing of a jacket. He also helped me to try another size to be sure I could choose the correct size for me. I greatly appreciated his advice and also his understanding that it was important to get the right sized Paramo jacket.

Svar från Páramo clothing
Popped into the Keswick store to look…
Popped into the Keswick store to look at the smock jackets, Andy couldn’t have been more helpful. He advised on fit, washing and re-proofing, and features of the jacket. We would totally have looked at the wrong size without his help. Couldn’t recommend popping in and speaking to the staff enough. Great range of sizes and styles in store also.

Svar från Páramo clothing
Paramo Store, Keswick
We visited the Paramo store in Keswick. The sales person, Andy, was extremely knowledgeable, helpful and patient. He explained the technology behind the efficiency of the jackets really well and advised us on what to wear underneath them to ensure optimum performance. He wanted to make sure that we had the best coats for the activities we do. Andy took the time to show us all the features on each jacket. The coats we bought are are superb quality and we are looking forward to trying them out. Thank you, Andy. Top service.

Svar från Páramo clothing
All of the staff especially Andy in the…
All of the staff especially Andy in the Paramo store in Keswick were extremely knowledgeable and helpful introducing the brand.

Svar från Páramo clothing
I contacted customer services and…
I contacted customer services and Lauren was quick to respond and happy to help. The service was great. Thank you for resolving my issue.

Svar från Páramo clothing
Fantastic customer service
Fantastic customer service. Extremely knowledgeable about the products I was interested in.
Aftercare of the garments and warranty explained. Plus a good discount with Veterans Card 20%!

Svar från Páramo clothing
My brilliant wind proof jacket picket…
My brilliant wind proof jacket picket zips broke. I contacted Paramo and Sean in customer services couldn’t have been more helpful and a joy to correspond with. I now have a replacement jacket and I’m left feeling like people really do matter. Thank you.

Svar från Páramo clothing
Warranty Claim - Great Service
I was dealing with Sean from the customer experience team regarding a warranty claim. He was efficient, professional and sorted my issue very quickly. I am very grateful for his service.

Svar från Páramo clothing
very detailed and expert advice
Ashley gave very detailed and expert advise and helped us chose the right jackets, learned a lot and fantastic service all round 👍

Svar från Páramo clothing
Michelle was great (Keswick store)
Fantastic experience in the Keswick store with Michelle who was really helpful and talked me through all the differences between the jackets and the way Paramo fabrics work. A credit to the team for sure 😊

Svar från Páramo clothing
Customer Service Par Excellence
I’m disabled and recently bought a paramo hoody. Unfortunately, I had difficulty with the zip; which was more than likely due to my disability rather than a design or manufacturing flaw. Paramo customer services were excellent; sympathetic, very efficient & customer orientated. I highly recommend the company.

Svar från Páramo clothing
Staff all v pleasant and patient
Staff all v pleasant and patient. Lots of money to part with so makes a difference when they go through everything meticulously. Very knowledgeable and did not feel pressured to make a decision. All round great folks. Bonus points to Andy for being Scottish, even if he is from Paisley!!!

Svar från Páramo clothing
Great experience with Andy
Great experience with Andy. Very helpful and friendly. Thank you.

Svar från Páramo clothing
Paramo is an excellent brand
Paramo is an excellent brand, the shop is well stocked.
All in all a good experience
We received a welcoming professional approach. The staff are very knowledgeable re the product. Great service, patient and helpful without being pushy.
Can 100% recommend the Paramo clothing shop in Keswick

Svar från Páramo clothing
Stopped at Keswick Paramo store
Stopped at Keswick Paramo store, Andy came and guided us through the great selection of jackets. Really knowledgeable and no pushy sales pitch. Cannot recommend enough.

Svar från Páramo clothing
Great service from the Keswick store
Great service from the Keswick store, staff friendly and knowledgable, we spend a lot of time in the mountains and have been using Paramo clothing for over 30 years, it’s very hard wearing supper functional and lasts forever, great both on and off the mountains. Well done paramo, keep doing what you do.

Svar från Páramo clothing
Customer Service is unmatched
The customer service was unreal, Andy was very helpful in the fitting and thoroughly explained all the benefits the jacket provided and was happy to chat away about his own experiences using the jacket and other brands that he had previously used. He also explained how to wash the jacket and what to wash it with.
I am incredibly pleased my not just my purchase but also my experience in the shop.

Svar från Páramo clothing
Friendly professional staff member
Friendly professional staff member. Good product knowledge and sold us the wash as well as the jacket.
Nice clean shop, everything was well laid out.

Svar från Páramo clothing
Great selection and very helpful and…
Great selection and very helpful and friendly staff at the Keswick store. Thank you Andy 👍🏻

Svar från Páramo clothing
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Helped me find a pair of hiking boots that fit, which enabled me to complete a 22.7km with 1140m+ hike the next day without pain. Thank you! The rain jacket is comfortable, warm and kept me dry. Love the pockets and various zippers

Svar från Páramo clothing
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







