Palm Flights LTD Omdömen 

246
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

“I was under a lot of pressure trying to find an emergency flight ticket for a friend and came across this travel agent online. I spoke with Usman and even though I was quite stressed, he stayed calm,... Se mer

Betygsatt 5 av 5 stjärnor

The customer service is quality. The system is fast, considering and reliable. Big thanks to Usman regarding all these. He is indeed good at what he does.

Betygsatt 5 av 5 stjärnor

Usman at Palm Flights Ltd was amazing! He went above and beyond to find my husband a flight at the right price. He also took into consideration his health problems and found flights with the shorte... Se mer

Betygsatt 1 av 5 stjärnor

Bunch of Scammers will take a deposit and wouldn't issue you the ticket you desired with the deposit. Instead will try to sell you a higher price ticket If you decide not to buy what they trying to se... Se mer

Företagsinformation

  1. Resebyrå

Skrivet av företaget

Book cheap flight tickets worldwide with Palm flights LTD with peace of mind . Search flight deals online on our website and book your last minute flights at affordable price. We at Palm Flights LTD believe in customer oriented services. As retail travel agents we aim to connect with our valuable clients and create not just a consumer-supplier relationship but we also guard the client interests on an individual level.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

246 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,2

Alla omdömen

(246)

45 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I was scammed

I was scammed, the reviews on here are fake, this company needs closing down quickly, going to report them to police and companies house

18 oktober 2023
Omdöme utan inbjudan
Logotyp för Palm Flights LTD

Svar från Palm Flights LTD

Dear Customer ,

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessional services you have received from our team. This is not how we conduct business at Palm Flights LTD, and complete investigations will be carried out regarding this experience.

Please share more at - admin@palmflights.co.uk along with your booking reference number so that we can follow this up internally.


Kind Regards ,
Team Palm Flights LTD

Betygsatt 5 av 5 stjärnor

This was my first time engaging the…

This was my first time engaging the services of Palm Flight and my consultant was able to manage a slightly tight request and delivered excellent.
Thumbs up to Hamza Hussain for a smooth handshake with his colleagues and getting me all sorted.

Well done guys!

18 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hamza is a very good customer relations…

Hamza is a very good customer relations service staff, he is diligent and up to the task with excellent inter-personal communication skill.

He deserves to be elevated to the next role. trust my words as recommended. Dr. Omotayo Paul Oniya (Ph.D.)

14 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very unhappy with the service

I have not had the best customer experience from this company.

I submitted a review on 1/9/2023 regarding my first experience with them when booking a family holiday and they have continuously emailed and called me to remove it.

I went ahead and asked for them to use mine and my partner’s initial deposit to book a flight as me and my partner did not want to loose the money. We done this in October 2023.

After paying for our travel in full they have sent emails stating that they will not send me my tickets if I don’t remove my review.
We have paid for the flights in full and we are currently waiting to see if they will provide our tickets.

I will be back to provide another review when I have been able to verify that we have been able to use the tickets they are threatening to withdraw.

So far, I am not happy with the customer service and I will not be using this company again.

1 september 2023
Omdöme utan inbjudan
Logotyp för Palm Flights LTD

Svar från Palm Flights LTD

Dear Customer ,

Thank you for reaching out to us about your booking.

Please accept our apologies for the unprofessional services you have received from our team. This is not how we conduct business at Palm Flights LTD, and complete investigations will be carried out regarding this experience.

Please share more at - admin@palmflights.co.uk along with your booking reference number so that we can follow this up internally.


Kind Regards ,
Team Palm Flights LTD

Betygsatt 5 av 5 stjärnor

A quick fix with Palm flights

The staff at Palm Flights were all very helpful especially Mahr Ali. We had made a mistake and were late to.pay the remaining balance on our ticket. Mahr Ali quickly started to sort another ticket that we could afford, matched closely to the original dates and times of flights, and that also worked to sync with the journey in the Philippines upon arrival. He was very patient and polite with me even when I was very frustrated. Well done Mahr Ali. Thank you.

3 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My commendation for Palm Flight

I have a good experience with your organisation. Mostly the way your staff attended to me. One Mr Mahr Alli,attended to me politely with enough patient and humility when I put my call across to your organisation. I promise to introduce your organisation to everyone that comes my way. I love palm Flight. Thank you

3 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Mahr Ali for your patience in…

Thank you Mahr Ali for your patience in assisting us to find a flights thats every member of the family suits.
And I shall look for you again if I needed help to find a good rate thats fits our schedule in the future.
Keep your good attitude towards client.

8 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

PALM FLIGHTS IS A FRUAD.

PALM FLIGHTS IS A FRUAD.
Nobody should trust this airline agency. They Will con you to pay a deposit with a fix price and then when the time comes for you to pay the sum total they will come up with totally different and higher figure and then if you decide to take your deposit back they will claim that it has to %90 tax / penalty deductible. I lost £80 with them. Nobody should be doing business with them. THEY Are A FRAUD

30 maj 2023
Omdöme utan inbjudan
Logotyp för Palm Flights LTD

Svar från Palm Flights LTD

Dear Customer ,

We appreciate your feedback and are sorry to hear about your experiences. At Palm Flights, we take every review seriously as part of our commitment to excellence in customer service. We have looked into the name shown on your trust pilot profile but unfortunately, it does not match our records.
Please note we always offer our clients to pay full payment at once and we issue ticket straightaway and also we offer partial payment plan booking and we can book your flight with deposit only but the price will be guaranteed for a limited time and we always inform our client about remaining balance due date via email and over the phone but in partial payment plan prices are not guaranteed due to fluctuation in taxes at a later stage .
Please provide your booking reference and details at admin@palmflights.co.uk so we can resolve your issue

Team Palm Flights LTD

Betygsatt 1 av 5 stjärnor

I saw their adverts online and decided…

I saw their adverts online and decided to patronize them, but regretted every experience. I was asked to make a deposit of £240 which I did and to pay the balance of over £3000 plus is few months. I was ready to pay the balance and I decided to visit their office as stated on their website, but when I get to the address, it does not exist. I decided to call and one of the agents that picked up the phone was very upset because i said am outside their office and he dropped the phone on me. I have been calling and sending emails to get my deposit back, but all in vain.
THESE GUYS ARE PROFESSIONAL SCAMMERS AND ALL THE GOOD REVIEWS HERE ARE PART OF THE TEAM. EVEN THEIR ACCENTS PROVE THEY ARE ALL USING FAKE NAMES. IF ACTIONS ARE NOT TAKEN, MORE VICTIMS WILL FALL FOR THEIR SCAMS.

28 april 2023
Omdöme utan inbjudan
Logotyp för Palm Flights LTD

Svar från Palm Flights LTD

Hello ,

We’re truly flattered by your description of our services. It’s clear we’ve left quite an impression! Let’s dive into the essence of a deposit, shall we? Imagine if you hired a chef to prepare a gourmet meal, and just when they’re about to serve the main course, you decide you’re suddenly on a diet. The ingredients, time, and effort – poof,cost gone!

We offered you the chance to use your deposit for a future booking, thinking it was a generous move. Silly us! We shouldn’t offer you this opportunity for your future purchase.

So, to sum it up, deposits are a commitment to hold the seats for a limited time and you have to pay balance payment on the due date, and our policy allows you to preserve that commitment for later use – a concept almost as radical as respecting the agreements.



Team Palm Flights LTD

Betygsatt 5 av 5 stjärnor

Great experience I must say

Great experience I must say
I got a warmth reception from the entire members of the cabin crew..
Their customer service is top notch, undisputed..I recommend Palm Flight any day anytime

20 maj 2023
Omdöme utan inbjudan

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