Beautiful, well made furniture. We bought six items to furnish our bedroom two years ago and recently visited their lovely show room in Cirencester to order more furniture for our garden room. The who... Se mer
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Det här tycker kunderna
We needed some bespoke work to be carried out and they fully understood what we needed plus they made some very good suggestions. Very clear on delivery timescales and stuck to them. Extremely pleased... Se mer
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We needed a smaller office set up and found the small work desk that would fit perfectly in an alcove. We visited in Cirencester and received a great welcome and a chance to view the furniture, paint... Se mer
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We have now placed and received 3 lots of bedroom furniture from this company. It’s easy to order online,goods arrive within time scale,goods delivered in excellent condition and all their delivery... Se mer
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Företagsinformation
- Möbelaffär
- Sovrumsmöbler
- Möbelsnickare
- Möbeltillverkare
- Försäljare av köksmöbler
- Butik med vardagsrumsmöbler
Skrivet av företaget
In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
Kontaktuppgifter
17-19 Gosditch Street, GL7 2AG, Cirencester, Storbritannien
- 01285 656 041
- cirencester@paintedfurnitureco.co.uk
- www.paintedfurnitureco.co.uk
4,8
Utmärkt
677 omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Fantastic one of a kind shop with delightful stock and staff
Excellent product Staff friendly, professional and to very very helpful
28 oktober 2025
Svar från The Painted Furniture Company
Dear Jane,
Thank you for your fantastic review!
We’re so pleased to hear you enjoyed your experience with us and that both the furniture and the team left such a great impression. It’s lovely to know you found the shop and its pieces as special as we do.
Thank you again and we hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Wonderful furniture exuding quality and…
Wonderful furniture exuding quality and style. Fantastic range of styles and colours to choose from. Amazing friendly staff and so helpful too.
28 oktober 2025
Svar från The Painted Furniture Company
Good Afternoon,
Thank you so much for your lovely review!
We’re thrilled to hear you’re so pleased with your furniture and that the range of styles and colours stood out to you. It’s also wonderful to know our team made the experience so positive.
We really appreciate your kind words and hope to welcome you back again soon!
Kindest regards,
The Painted Furniture Company Team
Fantastic company
From my first contact everyone was very professional and helpful. I ordered samples of the wood and paint and the finished product matched beautifully. When my order was delivered I was so pleased with the quality of the craftsmanship and would very happily order from the company again. Thank you for such a great service.
10 oktober 2025
Svar från The Painted Furniture Company
Dear Andrea,
Thank you for taking the time to share such lovely feedback!
It’s wonderful to hear that everything came together so well, from choosing your samples to seeing the finished piece arrive. We’re really pleased the craftsmanship and finish were just what you hoped for.
We’re grateful for your kind words and look forward to helping you again in the future!
Kindest regards,
The Painted Furniture Company Team
Excellent quality furniture
Excellent quality furniture, worth the wait time.
I was kept informed throughout the manufacturing process and compensated for the slight delay in delivery. Overall a very positive experience
10 oktober 2025
Svar från The Painted Furniture Company
Dear Sharon,
Thank you for your wonderful review!
We’re so pleased to hear you’re happy with the quality of your furniture and that the whole process felt smooth and well communicated. It’s great to know the experience left such a positive impression.
Thanks again for choosing us. We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Would Recommend
Always great service and the team are great. Had a slight delay this time, but was resolved super quickly and I’m very happy with how our cabinet turned out. Would recommend.
22 september 2025
Svar från The Painted Furniture Company
Good Afternoon,
Thank you for your kind review and for recommending us.
We’re so pleased to hear you’re happy with your cabinet and that our team were able to resolve the slight delay quickly. It’s lovely to know you’ve had another great experience with us.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kindest regards,
The Painted Furniture Company Team
Good product, let down by poor customer service.
The product offering is good, and seems reasonable value for money. However, customer service in my case was very poor, which seems to be down to the 'warehouse' being completely separate to the customer-facing end. I struggled to get information before, during and after delivery, and was told once bluntly in response to me requesting information 'by the end of the week' on how they could fix a fault, that I would have to 'await their [workshop] advice'. Two months later it still hadn't arrived.
In the end I wrote to the MD. I didn't get a response directly which again was poor, although it did result in customer service sending me an email.
The end result was that a couple of service guys came to fix it. It's better but still not really right.
Even after that there was no follow-up to check whether I was happy.
Finally, there is no contact route that doesn't take you through to the same customer service team. No complaints mechanism, no escalation, and no email for senior people. I had to put pen to paper and it's possible that the MD never saw my letter.
This is a pity - the product itself is good.
15 september 2025
Omdöme utan inbjudan
Svar från The Painted Furniture Company
Dear Phil,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and truly value you bringing this to our attention.
It’s clear that communication around your service visit wasn’t handled as it should have been, and we completely understand how disappointing that must have felt. The mix-up between our workshop and customer service team led to unnecessary delays, and we’re sincerely sorry for the inconvenience this caused.
We’re reviewing how our teams coordinate and communicate to make sure situations like this are managed far more smoothly in the future. Your comments will be used to help us improve the service we provide to all our customers.
Thank you again for taking the time to let us know. We appreciate your patience and understanding throughout.
Kind regards,
The Painted Furniture Company Team
Fabulous piece of furniture
From start to finish, our experience with The Painted Furniture Company was outstanding. The team at the Cirencester store were knowledgeable, approachable, and genuinely helpful—offering thoughtful advice that helped us feel confident about placing our order. The delivery process was just as smooth, with the warehouse staff proactively coordinating a convenient time and arriving promptly. We’re absolutely thrilled with the unit and have many compliments on it. A massive thank you to everyone involved—we wouldn’t hesitate to order from you again!
22 september 2025
Svar från The Painted Furniture Company
Dear Adele,
Thank you so much for sharing such a fantastic review!
We’re thrilled to hear your experience was so positive from start to finish. It’s wonderful to know the team in our Cirencester store were able to offer the advice and support you needed, and that the delivery process felt straightforward and stress free.
We’re delighted the new unit has been such a hit and that it’s already receiving compliments in your home. Your kind words mean a great deal to everyone here, and we’ll be sure to share them with the whole team.
We look forward to seeing you again soon!
Kindest regards,
The Painted Furniture Company Team
I love my tv unit
I love my tv unit. I searched the Internet to find it as all of the ones I had seen were wider than I wanted. It did take a while to arrive but I was kept informed throughout the process. Delivery went well and the item was placed in my room exactly where I wanted. The quality is excellent as is the service. I will but from this company again.
22 september 2025
Svar från The Painted Furniture Company
Dear Gilly,
Thank you so much for your wonderful review!
We’re delighted to hear how happy you are with your new TV unit and that you were able to find the perfect size for your space. It’s great to know the updates along the way were helpful and that delivery went smoothly on the day.
We’re so pleased the quality and service made a strong impression, and we look forward to welcoming you back when you’re ready for your next piece.
Kindest regards,
The Painted Furniture Company Team
Great quality and brilliant customer service
Great company to deal with from start to finish. Good old fashioned customer service. Everyone involved was lovely. A special mention for the lady in the store who helped us with our choices. We purchased a media wall unit and we were very happy with both the quality and the price. Added bonus that we are supporting a british company.
22 september 2025
Svar från The Painted Furniture Company
Good Morning,
Thank you for leaving such a lovely review!
We’re so pleased to hear how much you’re enjoying your new media wall unit and that you’ve been impressed with both the craftsmanship and the value. It’s wonderful to know you felt well supported throughout the process, and we’ll make sure to share your kind words with the whole team, especially Deborah in the showroom who helped with your choices.
We’re very grateful for your support of a British company and look forward to welcoming you back in the future.
Kindest regards,
The Painted Furniture Company Team
Amazing company
Amazing company! My bedside tables look great and they’re so well made. Would definitely recommend.
25 augusti 2025
Svar från The Painted Furniture Company
Good Morning,
Thank you for your wonderful review!
We’re delighted to hear how pleased you are with your new bedside tables and that the quality has made such a strong impression.
We really appreciate the recommendation and look forward to helping you again in the future.
Kindest regards,
The Painted Furniture Company Team
Great Experience
Really great experience throughout, very supportive and helpful staff, great quality too.
25 augusti 2025
Svar från The Painted Furniture Company
Dear Joe,
Thank you so much for such a positive review!
It’s great to hear our team were so supportive throughout and that you’re pleased with the quality of your new furniture.
We look forward to welcoming you back again soon.
Kindest regards,
The Painted Furniture Company Team
Love my blanket boxes
Love my blanket boxes. Just want i was looking for and fit perfectly.
4 april 2025
Svar från The Painted Furniture Company
Dear Johanna,
Thank you for your kind review!
We’re so pleased to hear your blanket boxes are just what you were looking for and that they fit perfectly in your space.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
We ordered two bookcases and a 2 door…
We ordered two bookcases and a 2 door sideboard in the Amberley range, opting to have bespoke sizes made for 2 of the items in order to fit in the spaces we had available. We were able to choose stronger materials for the shelves in one of the bookcases to support lots of heavy books. The team at the Painted furniture company were extremely helpful in designing our items from our simple drawing.The quality of the items is excellent, painted finish is flawless. Very happy indeed! The delivery team were brilliant, taking care to protect the furniture on the way in to our house; putting protectors under each item so floors don’t get marked and leaving spare matching paint and door handle just in case ! They even covered our gate posts! Excellent company to deal with. Took slightly longer than 8 weeks we had hoped for but they were very busy and kept us informed.
21 juli 2025
Svar från The Painted Furniture Company
Dear Mrs Hayes,
Thank you so much for your lovely review!
We’re really pleased to hear how well everything worked out with your Amberley furniture, especially the bespoke sizes and stronger shelving. It’s great to know the team made the design process easy and that the finished pieces are just what you were hoping for.
We’re also so glad the delivery team made a good impression. They always do their best to look after both the furniture and your home, so it’s lovely to hear those extra touches were noticed.
Thanks again for choosing us and we hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
I’m very happy with my new furniture
I’m very happy with my new furniture. It fits exactly as I wanted it to into the space it was made for. It is beautifully made and finished and looks wonderful. I would highly recommend The Painted Furniture Company.
14 juli 2025
Svar från The Painted Furniture Company
Dear Angela,
Thank you so much for taking the time to leave such kind feedback!
It’s wonderful to hear your furniture fits the space just as you’d hoped and that the craftsmanship and finish have made such a great impression. We’re delighted it looks right at home!
We really appreciate the recommendation and hope you enjoy your new piece for many years to come.
Kindest regards,
The Painted Furniture Company Team
Mixed experience
Good pre-order customer service 're sending samples and ordering. When my items were eventually delivered, very good quality.
However, the delivery experience was poor. Gave a date when I was not available, but of course I was sent that precise date to deliver. The Warehouse delivery people did not respond to emails or phone calls to reschedule. The customer service team sorted it out but it was weeks later.
The delivery men were very good on the day.
9 juni 2025
Svar från The Painted Furniture Company
Dear Christine,
Thank you for your review and for taking the time to share your experience.
We’re really pleased to hear you’re happy with the quality of your furniture and that the support before ordering was helpful. It's also great to know the delivery team were professional and polite on the day.
We’re very sorry for the issues surrounding the delivery arrangements and the lack of communication from our warehouse team. This clearly fell short of the service we aim to provide, and we completely understand your frustration. We’ll be investigating this further with our team to understand what went wrong and how we can improve this part of the process going forward.
Thank you again for your honest feedback. We do hope your furniture is now being enjoyed and that we can offer a smoother experience should you choose to order with us again.
Kindest regards,
The Painted Furniture Company Team
Beautifully constructed bookcase
Beautifully constructed bookcase, put together quickly and efficiently on site. Would recommend.
4 juli 2025
Svar från The Painted Furniture Company
Dear Sarah,
Thank you for your lovely review!
We’re so pleased your new bookcase has found its place and that everything was handled smoothly on the day. A beautifully built piece deserves a careful finish, and it’s great to know that came through.
Thanks again for the recommendation and we hope your bookcase is enjoyed for many years to come!
Kindest regards,
The Painted Furniture Company Team
Really pleased with our furniture and…
Really pleased with our furniture and it looks absolutely lovely. Ended up waiting a little longer than we originally expected, but it was certainly worth it! Look forward to ordering for my next room soon
4 juli 2025
Svar från The Painted Furniture Company
Good Afternoon,
Thank you so much for your fantastic review!
We’re delighted to hear your new furniture has made such a good impression, and even more so that the wait was worth it in the end.
We’re looking forward to helping you with your next space when you’re ready!
Kindest regards,
The Painted Furniture Company Team
Beautiful hand painted dresser
Great product, well made kept informed of change of delivery date.
4 juli 2025
Svar från The Painted Furniture Company
Dear Val,
Thank you so much for your lovely review!
It’s great to hear you’re pleased with the quality of your furniture and that the communication around delivery worked well for you.
We’re so glad you chose us and hope to welcome you back soon!
Kindest regards,
The Painted Furniture Company Team
Beautiful furniture
Beautiful furniture, delivered by an extremely helpful team. Lost one star due to a slightly delayed dispatch date.
4 juli 2025
Svar från The Painted Furniture Company
Dear Olly,
Thank you for your kind review!
We’re really pleased to hear you’re happy with your new furniture and that the delivery team made a great impression. We're sorry again for the slight delay with dispatch and really appreciate your patience.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Brilliant
Brilliant! We love our furniture - really good quality. Customer service was great. Thank you!
4 juli 2025
Svar från The Painted Furniture Company
Good Morning,
Thank you so much for your lovely review!
We’re so pleased to hear you’re happy with the furniture and the service. It means a lot to know everything hit the mark.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
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