I recently bought and then returned some spare parts for a ride on truck from them. They were very difficult to contact and took numerous emails to get a response, then after following their instructi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Superb kit, missed out on the Limited Edition Maximus Centurion Rescue Vest during 2020. And I still scan ebay for a purchase of that vest occasionally. Thankfully outdoorplay kindly were prepared to... Se mer
It is a notoriously good stern frame and the standard for the industry. I bought here because of favorable shipping. Outdoorplay.com does not charge an extra hundred dollars or more for oversize shipp... Se mer
Företaget har svarat
I have purchased multiple items for my kayaking obsession from Outdoorplay. From water gloves to towing ropes. My best purchase so far has been the NRS Women's Paddle Wetshoes (size 10). These shoes... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Outdoorplay is your online home for quality paddle sports, camping, hiking, rock climbing, and snow gear. In business for more than 25 years, our mission is to provide superior gear and five-star service that increases the outdoor quality of life of each customer.
Kontaktuppgifter
3459 Guignard Drive, 97031, Hood River, USA
- 1-800-994-4327
- customerservice@outdoorplay.com
- www.outdoorplay.com
4,4
Utmärkt
140 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Timely delivery and product was as…
Timely delivery and product was as described.
23 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Thanks for the stars! And we are glad to hear that you are happy with the product and service from Outdoorplay! Please let us know if we can be of further assistance to you in any way.
Solid company
Solid company. My experience from ordering to shipping to receiving the item was fantastic. Well done!
1 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
We are glad to hear that you are happy with the service you received from Outdoorplay! Now get outside and have some fun!
I have purchased twice from this…
I have purchased twice from this company and have been very pleased. Pricing and availability are definitely on point. Shipping seems to take a while, but products have been shipped very well packaged. I will continue to use this site for all of my outdoor needs!
14 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
We are very glad to hear of your positive shopping experiences with Outdoorplay! We strive for quality selections at great prices. And to get those packages out the door as fast as possible. We are here for your next adventure needs. Thanks for choosing Outdoorplay!
Great customer service
The selection of paddling products is large. Even when the customer (me) makes a selection that doesn't work out, Outdoorplay made returns and refunds easy and followed up with great customer service.
21 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Thanks for your kind words. We strive to make your shopping experience as smooth as possible, even when you need to return. We look forward with assisting you find the perfect gear for your next paddling adventure. SYOTR
Quick Delivery
Bought some gear for an upcoming camping trip and it arrived quickly and everything is great quality.
12 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Thanks for taking the time to write. We hope you have a fantastic trip!
Easy and Dependable Ordering Experience
It was very easy to find the exact inflatable SUP board that I wanted on the site and the price was one of the lowest I could find. The order was processed quickly and the board arrived within a week in excellent condition. I would definitely put Outdoorplay at the top of my list for future outdoor goods purchases.
27 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Thanks for the kind words! And we are so excited to hear that you love your new SUP! We really apricate your business and we look forward to assiting with your next adventure!
I received a new harness quickly and at…
I received a new harness quickly and at a great price.
28 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Ash, so glad the harness came quick and at a good price. Happy climbing!
Great bike rack
Item arrived on time and in perfect condition. Works great.
9 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Tom we are happy the rack is working out for you, any other needs for your next adventure we would be happy to provide!
The item was as described and should…
The item was as described and should function as expected. My problem was with the shipping. The origin facility, UPS Portland, on several shipments as of late have not pushed shipments out in a timely manner.
24 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Thank you for the review and we are glad the product worked as intended. We get all our shipments out same day or next day to our carriers and apologize if they aren't meeting your standard. As a small business feedback is very important to us and we would encourage you to reconsider the low rating of Outdoorplay based on the performance of UPS.
Saved the day!
My kiddo was in an adventure camp in the Boulder Mountains and was set to float the day stretch on the Salmon River below the Yankee Fork but she was having a tough time looking forward to a wet overcast afternoon. I showed up with her new dry suit and we saved the day.
21 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Parenting win! Great to hear that dry suit made the trip for her.
Customer centered company
Online setup is great. Easy to navigate and find what I’m looking for.
Called customer service one day regarding a returns questions about the product I was looking at and the representative was super kind and helpful and was able to answer all of my questions. Overall a great company who wants their customers to have the best gear.
2 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Allen, we are very happy to hear that you enjoyed your experience! We are here for all the gear you need.
Don't buy from this company!
Don't buy from this company if you are outside of the States!!!! When you return the item (which you will end up doing because their products are NOT at all like what their website shows) you are on the hook for the shipping costs! It cost me $30 CDN to ship it back so I was out-of-pocket and had nothing to show for this expenditure!
I bought a woman's life jacket for $100 USD and it was so thick that I couldn't reach to get the zipper up plus the zipper was tucked inward which was hard to reach anyway. It was way too short - just below my belly button - and I'm a small woman. It wasn't at all like what the picture showed on their website.
1 augusti 2023
Omdöme utan inbjudan
Svar från Outdoorplay
We are sorry to hear that the PFD didn't meet your needs. Anytime an item is sent out of country the duties and fees for import and export do apply. We would be happy to review sizing and provide some resources for selecting your next PFD if you need any assistance with that in the future.
Svar från Outdoorplay
Thanks for the kind words Paul!
Thwould recommend e price was competitive for the bike…
The price was competitive for the bike rack i purchased. The communication and delivery were great. I had a damaged box and a damaged part. They immediately corrected it without any argument. Really satisfied!
1 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
We are happy that we were able to get your replacement and get you on to your next adventure !
I really love the way Outdoorplay…
I really love the way Outdoorplay treats their customers and their reward program is awesome!
3 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
So happy to hear that you are enjoying the reward program and that you had a good experience with our team.
good inventory…
The only place I found that had Hypalon raft repair glue available
6 juni 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Glad we had it in stock for you to make your repair! We hope that repair works out and you get on to paddling soon!
I ordered a Malone Ecolight Sport…
I ordered a Malone Ecolight Sport Trailer from OutdoorPlay through Amazon. I discovered I was missing a parts bag. I called OutdoorPlay and they did a superb job in getting the missing parts bag. They were professional, courteous and outstanding in their service! They reached out to Malone and I received the missing parts bag within 1 week! They have a loyal customer now! Thank you!
12 juli 2023
Omdöme utan inbjudan
Svar från Outdoorplay
Glad to hear we were able to get those parts to you, nothing worse than making a purchase and not getting everything you need.
The product did not fit my application
The product did not fit my application, but the return was fast and easy. I would highly recommend Outdoorplay.
24 maj 2023
Omdöme utan inbjudan
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