ORO Omdömen 

384
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Serious scammers of note, I ordered 3 of their most expensive pairs from these guys, and it’s been stories after stories, bottomline is no delivery and no refunds upto this day I’m still waiting, that... Se mer

Betygsatt 1 av 5 stjärnor

STAY AWAY!!! Worst retail experience i have ever come across. it has been 3 years since i purchased shoes from ORO and i still dont have the shoes or my money. They initially sent me shoes which had... Se mer

Betygsatt 1 av 5 stjärnor

WARNING TO POTENTIAL BUYERS My experience with ORO has been extremely disappointing. I placed Order #85816 for The Beige Henrik Harness Boots (Size 11 US / EU 44) and paid $522.51... Se mer

Betygsatt 1 av 5 stjärnor

If I could give minus stars I would. Failed to deliver a product after 8 weeks, charged my card on day one, promised a refund and didn’t process, no one answers the phone and e-mail replies take days.... Se mer

Företagsinformation

  1. Herrkläder
  2. Skoaffär
  3. Butik med streetwear-kläder

Skrivet av företaget

Shop the Official Online ORO Los Angeles store for a variety of high-end ready-to-wear, footwear, leather goods, and accessories - orolosangeles.com.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

384 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(384)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Buyer beware

Buyer beware. Yes sure they may say it’s made with genuine leather or suede but you’re paying over $300 dollars for a pair of boots that last LESS THAN A YEAR. A tragedy. I wore my Chelsea boots a total of 7 times and the nails are now coming through the soles. For the price you can do better

1 december 2022
Omdöme utan inbjudan
Logotyp för ORO

Svar från ORO

Mickey,
We are sorry to hear you are unhappy with the boots. If you have nails coming through that is definitely not normal and we consider that to be a manufacturer defect. Please contact our customer support via email and let us know more.

Betygsatt 5 av 5 stjärnor

Tien gave me excellent customer service!!

Tien was very helpful in answer my various questions in a timely manner. I have now bought 3 pairs of these Chelsea boots from Oro due to the high quality and durability of their products. I can't tell you how many compliments I have gotten when I wear these boots. Don't think, just purchase!

24 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer Beware: Product not as advertised, and No Refunds

I ordered Oro's RION PLAID SHIRT for $235 through their website. Once received the shirt did not fit well and did not match the "size guide" they advertised. The sleeve length was ridiculously long, and the overall cut and feel was tighter than expected. The fabric used is poor quality, and not what you would typically expect from a shirt in this price range. I should have read their fine print before purchasing, since I just learned they WILL NOT return for a refund, and they will only offer credit to buy more of their product online. Ridiculous and extremely poor customer service! I see a number of other dissatisfied customers that have posted negative reviews online about them. I wish I read those before I bought from them.

18 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Defintiley satisfied

excellent service, easy to use site, love the first pair of boots I bought, customner service (especially Tien) was very helpful

15 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

these boot look amazing

these boot look amazing. I ordered a pair in size 6 but they sent me a size 8. When I tried to return the $450 pair of boots the company does not allow for a refund, only a gift card. Also they don't have my size, out of stock. I would like my money back, and now I have a gift card for boots they don't offer in my size. This is not a good way to do business. Something this expensive should be returnable.

11 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just purchased my second pair of ORO…

Just purchased my second pair of ORO boots The first pair are amazing and receive compliments every where I go. I had the opportunity to work with the customer service team for purchase two and they are equally as awesome! Highly, highly recommend!!

10 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an amazing experience

I had an amazing experience. Customer service was prompt and flexible and helped deliver an amazing product. I wish I could do 6 stars out 5

4 oktober 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Quality of clothes

I've bought couple pairs of shoes from ORO in the past. Overall, it's good quality and comfortable. Recently I purchased multiple shirts and pants from them. For the price you pay per shirt, the quality is terrible. The buttons feel super cheap and fragile. Shirts are not soft at all. They are definitely oversized imo. I wish they had better return policy. I cannot find anything of my size and they only offer store credit(wish I knew before buying).

1 september 2022
Omdöme utan inbjudan
Logotyp för ORO

Svar från ORO

We are sorry to hear that you are not happy with your purchase. If you would like to return for an exchange or store credit we would be happy to assist you. We have many new items launching now and in the near future.

Betygsatt 5 av 5 stjärnor

BUY them!!!!!

Patrick was awesome in helping me with our exchange in sizes! He was efficient prompt and lovely to talk with. And…cannot fail to mention, the quality of these shoes are amazing!

7 september 2022
Omdöme utan inbjudan
Logotyp för ORO

Svar från ORO

Thank you for the great review! We appreciate you.

Betygsatt 1 av 5 stjärnor

Some good but mostly bad to horrible experience..

The good is that when I placed my original order it came rather quickly AFTER I called to see why I had recieved it and they informed me that one of the items was set to ship out two weeks later...(I'm based in NYC; they are in LA). I gave them the benefit of the doubt because I actually liked the two denims I ordered and so I a different set on 7/19. I called a few days later to see when they would ship.. They said late July early August..(which was not listed on their website) It is the third week of August and all I get from them is that "they should arrive shortly from our manufacturer and you should be recieving them very shortly".. I am one of those very loyal brand people that will purchase a lot of items from your store just because I like the first item.. In fairness Patrick issued me a store benefit for my troubles which I really appreciate but it does not make up for the time or level of frustration I have endured with doing business with them. You guys are doing a disservice to the community trying to give your brand a chance and to your brand by holding such unviable and uncharacteristic policies of even other small brands like yourself. I wish I had read these reviews before ordering anything.. My advice is to check out the website, isolate what you like and call before ordering to FULLY ENSURE that the item is actually in stock and ready to ship to your home.

17 augusti 2022
Omdöme utan inbjudan
Logotyp för ORO

Svar från ORO

We are sorry to hear you are not satisfied with you experience. We understand how frustrating it is when deadlines don't get met on production. We are working hard with the manufacturer to get more accurate lead times to ensure this does not happen again.

Betygsatt 5 av 5 stjärnor

I would definitely recommend

I've ordered a pair of boots and clothing from ORO. Great fit and good material. I like that the look and feel is what I expected from what I saw on their site........unlike some other places I've ordered from. I would definitely recommend.

4 augusti 2022
Omdöme utan inbjudan
Logotyp för ORO

Svar från ORO

Thank you for taking the time to leave us a 5 star review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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