Oodles Omdömen 

199
TrustScore 3 av 5

2,8

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute rip-off and a total disappointment. Ordered a large portion and received what looked like a small box. The portions were ridiculously small for the price and massively overpriced for w... Se mer

Betygsatt 4 av 5 stjärnor

I regularly get a take-away from the Newcastle branch of Oodles Wok. The food is very tasty and prepared fast, often in front of you while you wait. I prefer to order in person, just to make sure ther... Se mer

Betygsatt 3 av 5 stjärnor

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... Se mer

Företaget har svarat

Företagsinformation

  1. Snabbmatsrestaurang
  2. Asiatisk fusionrestaurang

Skrivet av företaget

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

199 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(199)

27 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Poor quality food with a chemical taste…

Poor quality food with a chemical taste to it. Was really disappointed

19 februari 2022
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Lindsey, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

Food took two hours and was cold

Food took two hours and was cold

Ice cream had melted

Refund was not given

I will never be ordering from Oodles again

18 februari 2022
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Jim, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

Absolute tasteless rubbish

Absolute tasteless rubbish. Talked out of Singapore rice and opted for egg fried rice. It was crunchy and tasteless. Caramel chicken and sweet and sour chicken very bland. Won't be going there again very disappointed 😞

12 februari 2022
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Germaine, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 2 av 5 stjärnor

Waited nearly three hours for…

Waited nearly three hours for food.telephoned them three times. Said they would refund the money never did

5 februari 2022
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Michele, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 2 av 5 stjärnor

Cheap, nasty, awful..!

Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap.

Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre Chinese take away, over spiced to hide the poor quality of the ingredients.

Gets more than 1 x star for the quantity, there was more than enough to feed the average person provided that they had no taste buds.

3 februari 2022
Omdöme utan inbjudan
Logotyp för Oodles

Svar från Oodles

Hi Neil, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Betygsatt 1 av 5 stjärnor

ordered from the new Huddersfield…

ordered from the new Huddersfield branch, expected good things as the building looked nice after what it was like before. Ordered 3 meals which came to nearly £40 which I thought was a lot for 3 medium boxes. Didn't put no cutlery in the bag or anything like that.

The grim part starts now so apologies. Ate the food, and about an hour after I had terrible stomach ache, not been able to get off the toilet since and have been in bed since 6pm yesterday when i finished work. I didn't want to blame these guys for it but its the only option when it was the only thing id eaten and I have every symptom of food poisoning. When I read other reviews about the meat just been left hanging about and not been fresh its only confirmed my theory that I've probably had food poisoning from there. Its a shame as we was happy to have a new food place in town but I wont be eating there again

20 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID AVOID AVOID AND CHECK YOUR…

AVOID AVOID AVOID AND CHECK YOUR RECEIPTS THEY GIVE THE WRONG ORDER AND CHARGE MORE

If you’re buying for the first time and reading this review - just don’t bother. Look elsewhere in Manchester. Don’t ruin your day.

LEICESTER GUYS JUST SIT THERE LETTING ANYONE TAKE THEIR BRAND AND RUN IT AS SHAMBLES - no clue to what customer service is or who they’re ripping off!!!!

They even read the order on the box and still get it wrong 🤣🤣🤣🤣 I mean how is that so?

Jay who’s the store manager full of false promises doesn’t know how to run a store at all. RANG ME ONCE TO APOLOGIES AND MAKE A FALSE PROMISE AFTER THAT WHEN I DID COMPLAIN EACH ORDER THEY KEPT GETTING WRONG NO RESPONSE JUST HIDES.

The staff they recruit arrogant, unethical and totally disrespectful. They dip their fingers without any gloves in the dishes, causing cross contamination. I’ve seen this first hand. Chicken is not fresh it’s just made as a batch and sold to the next unlucky customer.

Javed in the back is the only true credit to this store as he has previously tried to sort the order and understands the frustrating experiences they’re giving. I must say no way is this store fit for a city centre concept they don’t know how to the check order or even serve.

Can’t wait for their reply. “Please let manager know and next will sort it out for you.” 🤣 Social media team should know by now, this ain’t happening!

ALWAYS CHECK YOUR RECEIPT AND ORDER THESE GUYS AT THE MANCHESTER OXFORD ROAD AND CHEETHAM HILL BRANCH ARE NOT FIT TO TAKE ORDERS. CHECK THEIR REVIEWS PROPERLY

3 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed and horrible service incredible unprofessional

I waited for awhile and no one ever came to me as I waited in front of the collection area. I waited maybe 15 mins as they were serving other people who were at the cash only area, this was okay but then a deleterious worker came for collection and had to also wait and this persisted until he asked when the food would be ready to which they said in 5 mins, well it wasn’t 5 mins it was actually 10 mins, I’m pretty patient and I waited for them to come to me but they just ignored me and it was only until a staff member came and asked what I wanted and he told the others to get my order ready and please bear in mind I’m here for collection And I’m a long term customer so seeing this treatment was very disappointing, anyways after the staff member came and helped me out a little I continued to wait and then 10 mins passed and I asked how’s the food coming along then they say that I’m number 97 and I should wait for collection, I was already waiting and now I’m waiting more so then 7 mins pass and I asked is it ready and they said that it will only take this amount of time but then they say that they need to cook the chicken, this shows how unprofessional and inefficient the establishment is and how untrained it will continue to be, finally when I finally got my food after 10 mins they didn’t apologise or even show any sympathy, this has really made me sad and I can’t express how disappointed I am, I waited for about 40 mins for food and despite the harsh treatment I wasn’t given a simple apology, so if your a potential customer reading this I highly recommend you don’t eat they’re or order online and if your a staff member please I encourage you to employ more staff and train them to be efficient.

30 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The delivery experience is nothing…

The delivery experience is nothing short of awful. Very inconsistent in which areas can have deliveries or not. The delivery option is instantaneously removed from every possible site as soon as the capacity gets anywhere close to a high amount. Very disappointing

5 november 2021
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Nice but too spicy

Bit too spicy but overall quite nice and have big portions however a couple of times orders have took a very long time ,much longer than it said

27 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Today 16 of October I ordered 3 meals…

Today 16 of October I ordered 3 meals and all of them were UNNECESARELY spicy, (we never choose spicy) EVEN THE KIDS MEAL was DISGUSTING SPICY.. My 3 years old CANT manage spiciness of these chínese meals, so I needed to blend it with a piece of bread and water, I CANT understand why in h3ll they don't say its spicy

I wasted 30 £ and I throw my meal in the bin.

Tomorrow my husband is going to ask for a small refund or something. AND IS NOT easy to rate that restaurant neither.

15 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If i could give less than 1 star

If i could give less than 1 star, I would, believe.
The food was not only late and cold, it was basically wet, sort of like the food you give to your cat. This has ruined my day, and i have paid £42 for 4 meals, to have my day ruined. This is the worst food i have ever eaten, and I hope everyone checks this review out before ordering with these people.

8 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgusting service… second time…

Disgusting service… second time ordering and the food always arrived cooked from outside but cold from inside, did ring up the restaurant to tell the manager but he only understand half english so go no where… think i will defo stick to chunky next time atleast ur guaranteed quality food

30 september 2021
Omdöme utan inbjudan

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