Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Mark was really helpful with advice after someone rear ended my work van. I was nervous about having to miss work while the van was being repaired, but the company handled everything from dealing with... Se mer

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Betygsatt 5 av 5 stjärnor

Following a car accident (non fault) I was,being messed around by my insurance, as I have a relative that works at Winns, I used them, following my initial contact I had,a hire car within a couple of... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Someone hit my car whilst I was parked up and OnHire were recommended to me. From start to finish they were great, everyone I spoke to were very nice and helpful. I was put into a hire car straight aw... Se mer

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Betygsatt 5 av 5 stjärnor

I was hit by another vehicle coming onto a roundabout I contacted Winns, who were very helpful .A hire car was at my place of work in a matter of a few hours. The car was a like for like and in excell... Se mer

Företaget har svarat

Företagsinformation

  1. Företagstjänster
  2. Bilverkstad och underhåll
  3. Bilservice

Skrivet av företaget

On Hire Limited is a market-leading, nationwide supplier of replacement vehicles and repair management solutions to victims of road traffic accidents. We pride ourselves on ensuring your clients receive a high quality, like-for-like vehicle, and an efficient repair service with an unrivalled customer experience.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

42 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 1 av 5 stjärnor

DONT USE THEM

DONt USE THEM , Not sure how a car hire for six weeks runs out over 20,000 pound , we picked up a car from enterprise but some how got crossed hired to on hire at the rate of over 20,000 pound on hire win solicitors are all the same people along with marshmallow car insurance it all frauds and carely a loop in the law because my son had fully compensive insurance along with legal cover , Win solicitors called my son he didn’t contact them and they have now taken him to court for over 20,000 so don’t use on hire win solicitors or marshmallow insurance because they are all one

17 mars 2026
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hello Mrs Duffy,

We're sorry to see you are dissatisfied with our service.

This has been passed to our complaints team, who will be in touch in due course.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Spoke to Beverley who made the whole…

Spoke to Beverley who made the whole experience so easy amazing service

2 december 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hello Summer,

Thank you for the review of our service.

We are pleased to see that our team was able to assist you during the claims process.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Sorted car twice with relative ease

Sorted car twice with relative ease. I did have to reconfirm and sort car on return from hoilday after it was was previously confirmed, but I believe this wasnt onhire's fault anyways. Car sorted within a day of accident, no issues and easily contacted to sort anything else.

11 december 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Aidan,

Thank you for the review of our service.

We are pleased to see the five-star rating and we're delighted to be of assistance.

Best wishes,
The On Hire Team

Betygsatt 5 av 5 stjärnor

great customer service

1 december 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Michelle,

Many thanks for the five-star rating.

We are happy to help.

Kind regards,
The On Hire Team

Betygsatt 5 av 5 stjärnor

Excellent customer service from On Hire…

Excellent customer service from On Hire when my car was involved in an accident. I received a call from Bev who was so friendly and helpful, answering any questions I had before arranging the delivery of the hire car. The hire car was then delivered half an hour after ending the call. I was very impressed with the efficiency and communication of the whole process.

20 december 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hello Mrs Whitton,

Thank you for the review of our service.

We are pleased to see our service impressed you and deserving of five stars.

Many thanks for the rating and the review.

Kind regards,
The On Hire Team

Betygsatt 1 av 5 stjärnor

DO NOT USE

DO NOT USE. Winn solicitors share your details with this"sister company" and cold call you, in my case I thought it was my insurance (my first mistake). Then they make it seem like a good option in the "heat of the moment" quoting something like "we will claim all costs back from the third party insurance". Which then turns out to be obscene daily rate prices to effectively make money out of your accident and claim them off the third party insurance. my example: car damage = £2000, car hire 2 week cost = £6000. Claim off third party £8000. Now if this went to court because they refused to pay (which it nearly did) id have potentially had to pay some if not the majority back. IF YOU USE THIS COMPANY MAKE SURE THE DAILY RATE IS RELATIVE TO OTHER NORMAL CAR RENTAL COMPANIES. GOOD LUCK

23 december 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hello Luke,

We are sorry to see you are dissatisfied with our service.

However, we must point out that we do not cold call any of our clients and the script read by our file handlers clearly states who we are and the services that we offer. Every client must then agree to those services before we can act upon their wishes.

The daily rates charged are standard industry rates and we’d also point out that if, in the rare event, the claim went to court, providing you co-operated fully throughout you would pay nothing as per your conditional fee agreement.

We hope this clarifies matters.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Highly recommend

After my accident, On Hire had a hire car delivered to my work within a few hours, everyone I spoke to was really helpful and made the process so easy. I was even able to drop the hire off at the airport before going on holiday and had another hire car ready for me when I got back, highly recommend.

18 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Sadie,

Thank you for the top rating and wonderful feedback about our services.

Kind regards,
The Winns Online Team

Betygsatt 5 av 5 stjärnor

Highly recommend On Hire Team

I was hit by another vehicle coming onto a roundabout I contacted Winns, who were very helpful .A hire car was at my place of work in a matter of a few hours. The car was a like for like and in excellent condition. The whole process with On Hire was effortless and the communication was always on time and appropriate. Thanks to them for keeping ,me mobile and able to carry on my life with no fuss.

28 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Dear Gavin

Thank you for the 5 star review!

We are delighted we have been able to help.

Kind regards
The Winns Online Team

Betygsatt 5 av 5 stjärnor

Great service

Great service would recommend to anyone!

20 maj 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Dear Abbey

We are so pleased you are happy with our service.

Thank you for the 5 star review!

Kind regards
The Winns Online Team

Betygsatt 5 av 5 stjärnor

Mark was really helpful with advice…

Mark was really helpful with advice after someone rear ended my work van. I was nervous about having to miss work while the van was being repaired, but the company handled everything from dealing with the third party to arranging a hire vehicle and managed the whole process from start to finish. Great service and clear communication throughout. I would highly recommend them to anyone who has had a no fault accident.

8 april 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Dear Jason

We will pass on your great feedback to Mark.

We are delighted you would recommend our service.

Kind regards
The Winns Online Team

Betygsatt 5 av 5 stjärnor

Excellent service from On Hire

In December 2023 my car got wrote off due to a wagon reversing into my parked car. I went straight to Winns Solicitors as my husband works for them. The process was smooth and quick. The service from the on hire company was very good. I had a hire car the next day. Although there was an issue with the hire car they got it swapped over straight away

7 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Samantha,

Thank you for taking the time to post a review.

We're pleased to see the process was smooth and quick, and that we were able to assist you with getting back on the road.

Best wishes,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Great service following a car accident…

Great service following a car accident and the team dealt with it all

7 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Adam,

Many thanks for the five-star rating.

It is much appreciated.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

5 Star! .

Fast and efficient service from start.

29 oktober 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hello,

We're pleased to see our team was fast and efficient while handling your claim.

Thanks for the five-star rating. It is appreciated.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Efficient service

Efficient service from beginning to completion of repairs.

21 januari 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Sylvia,

Many thanks for the five-star rating.

It is much appreciated and we are pleased to be of assistance.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Hire cat

Following a car accident (non fault) I was,being messed around by my insurance, as I have a relative that works at Winns, I used them, following my initial contact I had,a hire car within a couple of hours delivered to my door. Friendly staff, showed me around the car (MG H S) nice car. The other insurance company are still disputing the type of car that was provided almost 2 years on, so have to wait and see what happens as have read a couple of negative reviews regarding this. This was the end of February 2024

8 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Paul,

Thank you for taking the time to post a review.

It's good to know our team arranged a replacement vehicle swiftly, ensuring you were back on the road in the aftermath of a non-fault accident.

We appreciate the five-star rating.

Best wishes,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Excellent communication

Communication was excellent and cheerful. I was kept in the loop the whole time I was waiting for my car to be repaired. They were particularly helpful when the hire car company tried to claim for a puncture that didn’t even happen!

6 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Penny,

Thanks for the review of our service.

We're pleased to see our team was in regular contact and able to guide you through the process.

Many thanks, also, for the five-star rating.

It is much appreciated.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

My car was hit while parked up

My car was hit while parked up. on hire were great they talked me through everything and got me a hire car straight away everyone I spoke to was so friendly and helpfull I was kept upto date with everything what was happening would highly recommend

6 november 2024
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Gavin,

Many thanks for the five-star rating, positive feedback, and recommendation based on your experience with our service.

They are much appreciated.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

good

Great service and got my hire car really quick

18 augusti 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Lily-May,

Many thanks for the five-star rating.

It is much appreciated.

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Swift Service

I spoke with Tom following an accident that wasn't my fault. He efficiently arranged the recovery of my car and a replacement vehicle. I had the recovery and hire companies contacting me within the hour!

6 november 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi,

Thanks for the top rating and wonderful feedback about Tom.

We're pleased to hear he assisted you well!

Kind regards,
The On Hire Online Team

Betygsatt 5 av 5 stjärnor

Excellent Service!

Excellent service and the staff were extremely helpful and professional. My vehicle and the hire vehicle were both picked up and dropped off right to my front door. The communication throughout the process was fantastic. I would highly recommend!

18 juli 2025
Omdöme utan inbjudan
Logotyp för On Hire

Svar från On Hire

Hi Kiera,

Thanks for the 5-star rating and positive feedback.

Best wishes,
The On Hire Online Team

Detta är Trustpilot

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