Never shipped my order After finally getting their site to accept my card, they never shipped out my order and I now receive an email asking em to comment about my experience? TERRIBLE! No sign of... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Impressive range of products super cool merchandise to, I was looking for a smell proof bag/rucksack having previously used firedog which are OK not fully smell proof though but you get what you pay f... Se mer
I'll put it simply.... IF YOU ARE CONSIDERING BUYING YOUR SUPPLIES ONLINE THEN BUT FROM OLIVASTU.... they are the BEST online head shop, amazing choice and even better customer service from Prites... Se mer
Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I... Se mer
Företagsinformation
Skrivet av företaget
Olivastu is the most reliable online head shop in the UK, positioned to serve all potheads and 420 enthusiasts. We provide some of the best bongs on the market, bringing the largest collection of smoking paraphernalia to personalise and optimise your smoking experience. We take pride in bringing our customers a quick, discreet, simple, and pleasant shopping experience. Our in-house team provides a 24X7 support to help with any difficulty or doubts. Our wide collection of smoking accessories, vaporizers, e-liquids, and a robust catalogue of products covers all your smoking needs. We deal with a wide variety of rolling papers, dab rigs, bubblers, chillums, glass bongs, and smoking pipes that match your quirky, unique, and millenial smoking style.
Kontaktuppgifter
Olivastu Ltd.Unit 2133, 109c Dudden Hill Lane, London, NW10 1BJ, London, Storbritannien
- 08712 455 645
- info@olivastu.com
- www.olivastu.com
3,9
Bra
367 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good price for a good quality juice
Good price for a good quality juice. Arrived when it was due.
2 november 2023
Always Absolutely Excellent
Always incredible products for affordable prices.
The range of products offered is unbelievable and the service is fast and efficient.
Would definitely recommend.
2 oktober 2023
Didn’t get an order confirmation email
Didn’t get an order confirmation email, just a points update email. Parcel arrived a few days later, all good.
29 september 2023
Nothing turned up
Nothing turned up, no reply to emails and doesn’t answer the phone or get back to voicemails. Royal Mail tracking number doesn’t work.
Won’t be ordering again if they don’t contact me to explain what’s going on. Ordered before and never had a problem so don’t know what’s going on with them.
21 augusti 2023
Omdöme utan inbjudan
Svar från Olivastu
Hello,
i have had anothe rcustomer say this also we are geting out lines checked. we did email you back immediatley.
i will call you first thign today to resolve the issue.
Peter
Never received order, money drawn from account t
I ordered in the beginning of August, money was drawn from my account, the tracking number never was registered and I have not received my order. Have written several emails to the company and not received a reply. So I guess this 1 star ⭐️ fits pretty well with my experience.
29 juli 2023
Svar från Olivastu
We have replied to your email to let you know your item is on its way. I think the emails are going into junk. Please check nad let us know. We sent you trcking also!
Great service and good quality
Great service and good quality!
Pritesh was an amazing customer representative. Thank you for all your help!
28 juli 2023
2 items recieved not what was ordered.
Initially 2 items recieved not what was ordered.
However was contacted by support and order rectified.
Happy customer.
1 augusti 2023
Parcel was 1 and a half weeks late but…
Parcel was 1 and a half weeks late but disposable vapes are lovely. Taste great but I had to nag this company to get my parcel finally delivered. I asked for £8.99 back because it longer than Express delivery (1 to 2 days).
A suggestion for the company = Why don't you go with the app called shop that way its not a hassle for you or for us the the customer. It's just easier all year wrong that way I can track it and that way you guys can know where the parcel you've sent off is. Also the tracking details will most likely be spot on.
29 juli 2023
All good
Bob on. Exactly as requested and arrived quickly with good packaging. Overall, tidy. Will return.
30 juli 2023
Amazing company fast delivery very good…
Amazing company fast delivery very good and friendly staff always on hand to help very helpful and polite definitely continue to order from here
25 juli 2023
Great customer service
I was struggling to place an order due to an issue with my card, and before I even had a chance to email them to try and get help they emailed me to assist me with my purchase! Order arrived quickly and was very well packaged to avoid damage.
2 juli 2023
Great products and service as always.
29 juni 2023
Delivery took longer than I paid for
Delivery took longer than I paid for, but they are refunding me the extra I paid. I emailed and they replied straight away!! Amazing service. Very nice staff would recommend. Now can enjoy my vapes and relax 😴
29 juni 2023
Great company
Always use same company never had any problems always quick delivery, always what I ordered and always great price
5 juni 2023
No issues
Quick delivery exactly as ordered. Quick to sort out issues, too - I made a mistake when ordering and on returning it they had the correct product with me in only a couple of days. Will definitely continue using.
5 juni 2023
Got exactly what I asked for at a good…
Got exactly what I asked for at a good price. 10% off welcome code as added bonus.
5 juni 2023
One of the products just doesn’t work
One of the products just doesn’t work, it’s too small to work effectively.
29 maj 2023
Fast service, great products.
Order arrived quickly after being placed. Products are great. Would highly recommend to others for all their smoking needs.
1 maj 2023
Terrible products but good seller
Ordered a ryot vape battery and 4 prerolls; the Ryot vape battery is amazing was expecting higher quality but it’s decent plastic. The pre rolls are terrible some kinda bush weed it’s taste and smells like incense do no purchase. The seller was responsive when the first package was lost by Royal Mail and he was very helpful however those prerolls are nasty the first one I took one toke and almost threw up so I ripped it open and saw nothing but bush level substance it’s really bad that’s why I’ve scored it at 2
26 april 2023
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