They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... Se mer
A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... Se mer
OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.
Kontaktuppgifter
1203 W. Imperial Hwy, Ste 103, 92821, Brea, USA
- 6572868274
- support@ocbuyback.com
- www.ocbuyback.com
4,3
Utmärkt
273 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från OCBuyBack
Boris, thank you for your kind review. Happy Holidays!
Quick on site inspection of cell phone
Quick on site inspection of cell phone. Honored web site offer. Walked out of business with cash payment in 15 minutes
11 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Gary, we are glad to hear you had a great experience. We appreciate your business and hope to see you next time you need our service. Happy Holidays!
The buy back was fast and fair.
11 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for your feedback Irene. Happy Holidays!
Very easy and very quick.
11 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for your business Mike. Happy Holidays!
Procedure very smooth
Procedure very smooth, and executed in a timely manner.
10 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Pam, thank you for your feedback. We appreciate your business!
Very easy to navigate online
Very easy to navigate online, even easier to get the prepaid shipping label and within 2 days they were in touch to tell me that the check was on its way!! Couldn't be easier!
10 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Simon, we are very happy to hear you had a great experience with us. Thank you for your feedback. Happy Holidays!
Very easy to sell my old iPhone
Very easy to sell my old iPhone. Website is easy to navigate and gives quote to buy, instructions and shipping label for mailing purposes!! I received my check within a week.
I would use OC Buy Back again.
10 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Amy, thank you so much for your kind words. We are glad you found our process easy. Happy Holidays!
I am here to apologize to OCBuyBack
I am here to apologize to OCBuyBack. I sent in 2 phones that I did not realize had issues. Ocbuyback did an evaluation and responded with an offer that met the condition of the phone. I did not accept the offer but they still sent the phones back free of charge. I might suggest that the website have some kind of guideline or list of things to look for that would indicate what condition the phone is in. One of my phones had lcd screen burn in which I am shocked I never even noticed until they pointed it out. 5 stars for OCbuyback, they can definitely be trusted. Just be sure you do your part to make sure you understand what condition your phone is in. Thanks
8 december 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Andrew, we greatly appreciate your feedback. We will look into implementing your suggestion. Hope we can earn your business next time. Happy Holidays!
Very quick
Very quick super fast payment...great customer service
13 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you Chloe, we really appreciate the feedback.
Highly Recommend
Quick payment and offered me more money than xfinity mobile. Highly recommend.
13 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for your business Alex!
Great!!!
Great!!! Highly recommend, best price given for my phone and fast payment!!!
12 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you!
Give Henry and the team a try
Give Henry and the team a try! Well worth it and love their customer service!
12 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you Chris for the kind words, we really appreciate it.
Svar från OCBuyBack
Thank you for taking your time to leave feedback, we really appreciate it.
Quick and easy transaction
They offered more money for my phone than other websites and they paid out quickly even by check.
8 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for your business and feedback, we are glad we are able to provide a quick and easy process.
OCBuyBack is the best
OCBuyBack is the best. The buyback who is working with Spectrum mobile sucks. They try to cheat me.
6 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for the kind words, we really appreciate it.
free shipping and upfront
6 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for the feedback Pat, we really appreciate it!
Didn’t like the scam
Didn’t like the scam . They try and tell you something is wrong . And give 5 dollars. If it’s junk then why they want to keep it for 5
5 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Hi Floyd,
I am sorry you feel like you got scammed. I can assure you we are not trying to scam anyone.
I just checked your order and I am all up to date. It looks like we paid out a check to you for $26 for 2 iPod classics. One iPod Classic had an LCD line going across it and had to be re-quoted since it did not match the good condition criteria. We sent you an email in regards to the re-quote. You had the option to accept the revised offer or to have the device sent back at our cost. You accepted the re-quote. The second iPod classic passed all inspections and the original quote was paid out.
Unfortunately when a device has LCD damage it does not qualify for the "Like New" or "Good" condition categories as listed on our website.
If you have any questions about our condition guidelines please reach out to us at support@ocbuyback.com for clarification.
Kind regards,
Henry
HIGHLY RECOMMEND
This place is Awesome. I went Online Received a quote for my Phone I was selling and also received a Prepaid Label. Sent my phone to them Next day and received My Check in the mail 2 Days later. They are VERY Professional & Friendly, I would HIGHLY Recommend them and will DEFINITELY Use them again!!
5 november 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you for the kind words, we really appreciate your business!
First time using OCBuyBack and I'll use…
First time using OCBuyBack and I'll use them again! Excellent customer service, all services were completed as promised! Gave us the best price over and above any other site. Recommended them to a bunch of coworkers and they had great experiences as well!
22 oktober 2019
Omdöme utan inbjudan
Svar från OCBuyBack
Thank you Debbie for the kind words and for sharing your experience.
We really appreciate you!
Very easy process
Very easy process. They send you the shipping label. You pack up the phone ship it to them and you have your check within a week.
22 oktober 2019
Omdöme utan inbjudan
Svar från OCBuyBack
An easy process is what we strive to provide. We are glad you chose us to sell your device! Thank you for sharing.
We really appreciate you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.