IT WOULD BE 5* IF HE WAS ALLOWED TO DO HIS JOB CORRECTLY. DANIEL FROM O2 CUSTOMER CARE DEPARTMENT BRILLIANT ASK FOR HIM. WHEN YOU PUT IN A COMPLAINT ASK FOR THE REFERENCE NUMBER STRAIGHT A... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Zahra was extremely helpful with the query I came into the store with. She was clear, precise and explained well that an O2 number that had called the previous day was actually part of a scam.... Se mer
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I am giving 5 stars specifically for the employee Claudia who helped me today with switching my physical 02 sim card to an eSIM on my new phone. Previously I have called o2 twice to request an... Se mer
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I am extremely disappointed with my experience with O2 after being a loyal customer for several years. Over time, the network service in my area deteriorated significantly, causing me conside... Se mer
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Företagsinformation
Skrivet av företaget
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
Kontaktuppgifter
Silbury Boulevard 63, MK9 3AG, Milton Keynes, England, Storbritannien
- 01908 694929
4,8
Utmärkt
69 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Been served by Claudia ,she was…
Been served by Claudia ,she was absolutely brilliant went above and beyond to fix my issue ,couldn't thank her more 🙏.From the moment I've arrived she made me feel welcomed any questions were answered promptly and her attention to detail stood up .costumer service like this makes a huge difference and is the reason I will happily return and recommend O2 if they staff stand out as such ....one person can make the difference.
4 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4vtXWSY
Facebook: https://bit.ly/4dZLvZv
Svar från O2 - Milton Keynes
Hi Carlos,
Thank you for taking the time to leave a review.
We're delighted to hear that Seb was able to solve your problem. We know how important it is to get issues resolved quickly and effectively, so it's wonderful to know that Seb was able to provide the support you needed and make your experience a positive one.
We'll be sure to pass your kind feedback on to Seb, who will be pleased to hear that his assistance was appreciated.
If you need any further help, please don't hesitate to get in touch:
📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3RsjJfE
📘 Facebook: https://bit.ly/4yEqImm
Thank you for choosing O2.
Harrison and Seb were very helpful and…
Harrison and Seb were very helpful and answered all my questions and helped me sort my phone out .
3 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Thank you for taking the time to leave us a review.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7803 089 684
Facebook: https://bit.ly/4wYUtgO
Great service
Very helpful staff. Quick service and very approachable.
3 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Thanks so much for your kind words — we’re really glad you had a great experience 😊
If you ever need anything in the future, feel free to give us a call on 202 and we’ll be happy to help 💙
Zahra was very efficent
Zahra was very efficent, Gave solid advice and was friendly and courteous throughout.
2 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Hi Joseph,
Thank you for taking the time to leave a review.
We're delighted to hear that Zahra provided such efficient service and was able to offer solid advice throughout your experience. It's wonderful to know that she was friendly and courteous, ensuring you felt supported and informed every step of the way.
Providing knowledgeable, professional, and approachable service is what we strive for, so we're pleased to hear that Zahra made such a positive impression. We'll be sure to pass your kind feedback on to her, as recognition like this means a lot to our teams.
If you need any further help, please don't hesitate to get in touch:
📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4bbbwTP
📘 Facebook: https://bit.ly/4fvYO33
Thank you for choosing O2.
Thank you Seb for helping out today
Thank you Seb for helping out today! Brilliant! Appreciated!
1 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Hi Paula,
Thank you for taking the time to leave a review.
We're delighted to hear that Seb was able to help you and provide such a positive experience. It's wonderful to know that his support was appreciated and that he made such a great impression during your visit.
Providing friendly, knowledgeable, and effective service is what we strive for, so we'll be sure to pass your kind feedback on to Seb. He'll be delighted to hear that his assistance was recognised.
If you need any further help, please don't hesitate to get in touch:
📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4c1BqJQ
📘 Facebook: https://bit.ly/4ffjm12
Thank you for choosing O2.
Closed account help
Seb was really helpful with a closed account issue.
1 juni 2026
Omdöme utan inbjudan
Svar från O2 - Milton Keynes
Thank you for your feedback 😊
We’re really pleased to hear that Seb was able to help you with your closed account issue — it’s great to know you had a positive experience 💙
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.