I had a small problem with the screws for tap cartridges. After a delightful chat with support they sent me replacement screws at the speed of light! Thanks a million😃
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I had a small problem with the screws for tap cartridges. After a delightful chat with support they sent me replacement screws at the speed of light! Thanks a million😃
Företaget har svarat
I needed two tap tops for a bath mixer tap. The detailed description given on the product allowed me to work out if they would fit. This saved a very expensive removal and replacement of the existing... Se mer
Företaget har svarat
We had a broken bathroom bason after something being droppedbin it Initially looked across internet for a turnround of items needed to repair asap. What a turn round within 24 hrs this companyhad... Se mer
Företaget har svarat
I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was ne... Se mer
NotJustTaps is a fast-growing company that’s passionate about plumbing. We specialise in bathroom and kitchen washing solutions for a huge range of domestic, commercial and medical settings. Working with some of Europe’s leading design brands and specialist manufacturers, we’re able to offer competitive prices to our customers. Our mission is to provide an exceptional level of service to all our customers and therefore welcome their feedback to ensure we continue to improve our service.
The Courtyard, Great Sarratt Hall Farm, WD3 4PD, Sarratt, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The kitchen tap valves were sent next day, were easy to fit and work perfectly.
(Please note that my email address is as below, and not the 'NCS Journal' address wrongly autofilled on my initial contact. The NCS has no premises and therefore no taps!))
Quick to respond to my problem. Found the part for me. Great price and quick delivery. Great customer service.

Svar från NotJustTaps
This company has the most patient person working for it, she was kind, totally knew her products. She answered all my husbands queries (via email). He doubted that we would ever manage to get a new cartridge for our tap! However given their expertise the one that lady recommended is perfect! It arrived within 24 hours and was instantly declared a perfect match.
Highly unlikely that we’d now go anywhere else for tap spare parts. A very positive experience and the ending of a tap that had dripped for weeks, contrary to local “experts” we actually got a spare and no need for a set of new taps!!
Thank you so much for such excellent all round caring service!

Svar från NotJustTaps
Quality products, service was excellent, would definitely use this company again, thank you Julian Robinson
Received tap valves the next day, great service. Unfortunately the taps didn't fit. Don't know how many variations of the 1901 basin tap that Bristan do. Valve fitted the tap body perfectly but not the tap collar
Just great service, from every turn of the tap!! 🤣👍👍
From my first enquiry to Pamela the replacement of the tap cartridges was made very easy. There was a slight delay due to a supply issue which was quickly resolved and the cartridges were couriered to me the next day and fitted perfectly. An email was sent to update me on the delivery and the items were received promptly and well packaged. All in all a great transaction. Thank you

Svar från NotJustTaps
In a time of pre-Christmas slow deliveries and strikes, I got the taps really fast - before they were even expected.

Svar från NotJustTaps
Really Helpful and would use again! They were great at identifying what ceramic cartridge replacement I needed as my taps are out of production. They identified their closest match which fitted perfectly; I've had a nightmare trying to find the correct one in the past. Quick service to identify tap, and delivery following order, and was able to return for a refund if they hadn't fitted.

Svar från NotJustTaps
Brilliant service with the great replacement Bristan parts your company was let down by Royal Mail over a week to arrive from the franked post date

Svar från NotJustTaps
Excellent service from ordering to delivery, speedy delivery ,will be using there services again.

Svar från NotJustTaps
Ordered the wrong tap valves by mistake, spoke to Pam in sales who arranged a replacement which arrived within two days. Returned the original order for refund. Great service.

Svar från NotJustTaps
Bought a Douch tap which was delivered on time. Qite happy with the service and item received. Incidentally, the top handle which was plastic broke while installing and I contacted Pam in the Sales division seeking help. Was so grateful when she kindly arranged a free replacement within a couple of days.
Thank you so much. Excellent service and product which was all solid steel apart from the top handle and very elegant.

Svar från NotJustTaps
Quick response to placing of an order, in terms of email
confirmation of placing of order & despatch of goods.
Goods well packed, & correct items sent.

Svar från NotJustTaps
We use Not Just Taps fairly regularly for our medical taps. Easy to order, orders confirmed and dispatched quickly, good prices, excellent product range and knowledge.
Would definitely recommend

Svar från NotJustTaps
Fabulous service from this company, especially a lady called Pamela. She was extremely efficient and great customer service.

Svar från NotJustTaps
Placed an on line order,item arrived quickly and was perfect.excellent company would definitely recommend this seller and will continue to shop with them when needed.

Svar från NotJustTaps
I over ordered by mistake, but they sorted it and refunded the difference easily. Product arrived quickly.
As it was a tap valve it needed to fit the bolt/screw connecting to tap g handle, however the “female” was a different thread to my original. Not Just Taps are sending a longer version to fit at their expense.
Excellent customer service !
Well done NJT!
You are not just taps you are a class act!!!!!

Svar från NotJustTaps
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.