Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... Se mer
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Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... Se mer
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Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... Se mer
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Företagsinformation
- Mercedes Benz-återförsäljare
- Bilverkstad
- Bilverkstad och underhåll
- Lastbilshandlare
- Butik med begagnade reservdelar för bilar
Skrivet av företaget
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Kontaktuppgifter
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, Storbritannien
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4,6
Utmärkt
517 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service today at York pressing…
Great service today at York pressing bearings into a hub. Young lass on reception was great and the boss man gent gave an exceptional service. Many thanks.
13 februari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Hi Painter Daz
Thank you for choosing Northside and taking the time to leave a 5* review.
Your comments have been sent to the team at our York depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
I had an issue with my lights
I had an issue with my lights and was told the van was booked in to be sorted. On arrival it turns out it hadn't been booked in but, they accommodated me and sorted the problem out. Much much appreciated. Thanks guys.
12 februari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Front desk and service very good
Front desk and service very good. The accounts department in Bradford are terrible to deal with every time i have had an issue.
11 februari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Dean
Thank you for sharing your feedback.
To enable us to look into this further for you,
please can you provide further details by emailing feedback@northside.co.uk
Kind regards
Customer Care Team
Svar från Northside Truck & Van
Dear Consumer,
We're sorry that we didn't meet your expectations, We strive to provide the best experience possible and would appreciate it if you can email further details to feedback@northside.co.uk to enable us to look into this further for you.
Kind regards
Customer Care Team
Great staff very helpful and try to get…
Great staff very helpful and try to get you ready to go as soon as possible
7 februari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Paul
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great staff and a good customer…
Great staff and a good customer experience
7 februari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Jonathan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
The young Chinese boy helpful
The young Chinese man is very good he tickled my son’s Mercedes van and turned it on. Very professional and well mannered man. He also told me that A modern vehicle uses an AC generator also know as an alternator
13 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Charlie
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Absolute shocking service
Absolute shocking service, after having our van (9 week ish) for repairs, they sent it out with no working headlights and we find out they should'nt have sent it out at all as it was not road worthy, to then have to take it back in a get an electric van as a replacement which is no use especially when they don't supply a cable to charge it with. Never again
28 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Matthew,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, please can you email your registration number to feedback@northside.co.uk to enable us to do so.
Kind regards
Customer Care Team
Excellent communication with Liam and…
Excellent communication with Liam and very helpful to find the problem and fix it with ASP
25 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Daniel
Thank you for choosing Northside and taking the time to leave a 5* review.
Your feedback has been passed on to Liam and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Smiles at Northside
Always greeted with courtesy and a smile (and a cuppa of coffee) ,, any issues are always dealt with quickly and efficiently 👍
23 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Mr Moakes
Thanks for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shelby’s mint
Shelby, Alyssa & James have always been extremely helpful when iv had to come to northside. I’m always greeted with a smile and dealt with as soon as they have time. They even gave me biscuits! Legends
22 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear James
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us and your review has been passed on to the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Alyssa is great
21 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Lee
Thank you for choosing Northside and taking the time to leave your feedback.
Your comments have been passed to Alyssa and the rest of the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Dave Northside
Dave attends our new fleet of ECitaros always with a smile and work carried out efficiently and professionally to a high standard.
16 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Peter
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important yo us at Northside and your kind comments have been passed to Dave and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Purchase of Vito Dualiner
Our contact from the start of the purchase process was Simon Lonsdale, based in the Sheffield branch. The Vito we were interested in was in Doncaster, Simon brought the vehicle to us for a test drive, once driven it took very little deliberation to decide we wanted it. Great communication and regular updates right up until collection where Simon was waiting to hand the vehicle over. Thanks to all involved for making our purchase a seemless experience.
16 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Mr Jackson
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us at Northside and we're thrilled to hear that Simon provided such exceptional service.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Cameron attended call out
Cameron attended call out. Excellent service and brilliant support. Thank you very much
16 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Richard,
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great Service
Can't recommend these guys enough; really good service & communication from start to finish, answered all of my queries with professionalism and obvious expertise, and handled the whole transaction smoothly.
14 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear David
Thank you for choosing Northside and taking the time to leave us a 5* review.
Customer experience is very important to us at Northside and you kind comments have been passed on to the Team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Amazing Services & Genuine Parts
My van was broken and I decided to take straight away to Northside Truck & Van. It was my right decision, although fault was very difficult to find but staff diagnosed and ordered from Germany which arrived very quickly.
I understand someone may have bad experience, the best way to talk with CS or manager,they will happy to help you.
The other best thing is you get genuine parts without hassle very quickly and sometimes cheaper than market.
They deserve definitely 5 stars, Wil visit again if needed.
27 november 2024
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Farman,
Thank you for taking the time to leave a 5* review.
We really appreciate your patience and understanding as we worked to resolve your complaint. We're pleased to know that we could turn the situation around and meet your expectations in the end.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Broke down 200 miles from home
Broke down 200 miles from home
Dave The technician
Went out of his way to get me back home
Travel to another garage to get the alternator then returned at midnight lying on the floor in a car park fixing
Unbelievable fantastic service
I got home safe
14 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Customer,
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us at Northside and your kind comments have been been passed on to Dave and the rest of the team at Doncaster.
Kind regards
Customer Care Team
Excellent service as always
Excellent service as always! I came in on Friday morning stressed as my power steering pump had failed the night before and with it being my only vehicle for work, without it being road worthy I can’t work. Amelia was great, she got straight onto it and I had my van back by mid day (the same day) so was able to go back to work!
So thank you again!
10 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Property Envisions,
Thank you for choosing Northside and taking the time to leave a 5*review.
Customer experience is very important to us and your kind comments have been passed on to Amelia and the rest of the team at our dealership in York.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shocking
Shocking, honestly.
Got MOT advisories, asked for quote, didn't receive it, chased a month later. Finally got quote, was outrageous, asked why it was necessary to do so much work and was told "I don't know". How come you quoted me £5k+ then, pal, if there's apparently no reason to do all that work?
9 januari 2025
Omdöme utan inbjudan
Svar från Northside Truck & Van
Dear Charlie,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, please can you email your registration number to feedback@northside.co.uk to enable us to do so.
Kind regards
Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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