No customer service. For what seems like a reputable brand, to not even reply to customers, is poor. Will not buy from them again and will advise mates within network to avoid too. I try to avoid... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have never come across worse customer services Received a faulty item of clothing On their return policy they state that the customer is responsible for postage of return items with the usual o... Se mer
Would give them 0 stars if possible. Worst customer service I have experienced in a long time. On average 1-2 months of waiting time to get a reply from their customer service, phone numbers to s... Se mer
Ordered direct from their website. Order process was very simple and received confirmation emails. Order delivered to the UK one day earlier than advised. First impressions are that clothes are good q... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Norse Projects was established in 2004 in the cold city of Copenhagen, Denmark. The goal was to create a truly international shop in Denmark which combines street, classic workwear and fashion culture, and immerses itself in the best of it.
Kontaktuppgifter
1,8
Dålig
50 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice products and great customer service!
***EDITED FROM NEGATIVE REVIEW
I recently made a negative review regarding my previous online purchase history with Norse Projects.
In short, I had some frustrations with some products not being shipped multiple times as well as one of the products not presented to a decent standard as I would expect from a 2000kr+ pair of pants.
That being said, I was contacted my Norse Projects customer service stating that they would like to help alleviate the problems I had. Amanda from SC was very responsive in our email exchanges together and helped me with the process of finding a solution allowing me to regain my trust in the company for future orders.
Apart from that, the delivery time was quick and all the products come neatly packaged and the return process is also quick and easy.
7 januari 2021
Omdöme utan inbjudan
Svar från Norse Projects
Hello,
Thank you for taking the time to write this review. We sincerely apologise that you have had a bad experience with us.
We have contacted you directly via email and we look forward to hearing from you!
Best regards,
Norse Projects Customer Service
Altid god kundeservice
Virkelig god kundeservice, altid prof, medgørlige og fair for begge parter.
27 november 2020
Omdöme utan inbjudan
I bought trousers and a wool sweater
I bought trousers and a wool sweater.
I thought I was paying for quality product, but the wool sweater started to tear after couple of days and the buttons on the trousers fell off after 2 weeks.
I got a new sweater, but it also tore up after just couple of uses and I couldn't return it again.
29 april 2020
Omdöme utan inbjudan
Svar från Norse Projects
Hi.
We're very sorry to hear that you've had a bad experience with two Norse Projects products.
If you purchased the items directly with us, we can surely find a solution to this problem.
We will be happy to help you if you contact us at supportnorseprojects.com
Best regards,
Norse Projects Customer Service
Min bestilling kom dagen efter med…
Min bestilling kom dagen efter med cykelbud, uden meromkostning. Det er super service!
31 januari 2020
Omdöme utan inbjudan
Svar från Norse Projects
Hej Viktor,
Tak for din besked! Vi er glade for at du er tilfreds med din bestilling.
Rigtig god dag!
Med venlig hilsen,
Norse Projects Kundeservice
Really cool Scandi style!
Really cool Scandi style. Bought a few caps for my bf and he loves them, wears them almost everyday!
22 augusti 2019
Omdöme utan inbjudan
Nordisk når det er bedst
Jeg har altid været glad for Norse. Det er en fornøjelse at købe fra deres webshop og fysiske butik. Kvaliteten er i top og det samme er designet. Lækkert nordisk kluns.
7 augusti 2019
Omdöme utan inbjudan
Love this brand!
4 maj 2019
Omdöme utan inbjudan
Had two jackets from them both look…
Had two jackets from them both look really washed out after little use. On the winter coat I have all the press studs have come away from the fabric and literally fallen out, I spoke to the retailer I bought from who tried to claim I hadn't looked after it, it was over £300 and it's fallen apart after two winters going to work!
7 februari 2019
Omdöme utan inbjudan
Sub quality clothing
Just washed my favourite Norse Black crewneck sweater for the 1st time- it looks like it has been washed 20 times!!! So much colour has been washed out, and not evenly, on seams and spots around the sweater its faded.
This is not the first time Im really disappointed with the quality of this brand, they claim to be high quality and price their goods accordingly, but their stuff is really just cheap quality and bad choices in manufacturing.
Its really not okay to put this kind of garments on the market, producing bad quality that can't be used more than a handful of times are destroying the planet and are a pathetic strategy for a company in the 21st century where all the consequences of clothes production are easily within everybody's reach.
Will put my money elsewhere.
15 december 2018
Omdöme utan inbjudan
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