I have been a return customer of this company for years. This is a very solid customer-centered operation. They are very responsive to questions and feedback. I can't think of any improvements that... Se mer
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They helped me cancel one order and then modify another without any grief which is greatly appreciated even tho the amount came out less that. The original amount!
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Unfortunately the product did not have all the components and they claimed it was near mint condition. Rule books for the game were missing and on further investigation looks like they are selling it... Se mer
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This company has incredible customer service! I ordered a game late Saturday night and received it Tuesday exactly as ordered. I also get a kick out of their email letting you know that the order has... Se mer
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Företagsinformation
Skrivet av företaget
With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!
Kontaktuppgifter
2835 Commerce Park Dr, 53719, Fitchburg, USA
- (608) 758-9901
- contact@nobleknight.com
- www.nobleknight.com
4,7
Utmärkt
143 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Solid Business
I have been a return customer of this company for years. This is a very solid customer-centered operation. They are very responsive to questions and feedback. I can't think of any improvements that I would make, but if I had any, they would be very receptive. I look forward to continuing to support them.
13 april 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for your continued support over the years! We are grateful for your kind words and thrilled to hear that our team has been responsive and customer focused. It means a lot to know you feel so confident in shopping with us, and we truly appreciate being part of your gaming journey!
Excellent customer service!!!
They helped me cancel one order and then modify another without any grief which is greatly appreciated even tho the amount came out less that. The original amount!
13 april 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for sharing this! We are so glad our team could help cancel one order and adjust another smoothly, and it is great to hear the process was easy and hassle free. We truly appreciate your support and hope to help you find more great games again soon!
Excellent
I've had an excellent experience shopping at KNG for years. Recently, an issue came up with a recent purchase and it was handled promptly, professionally, and courteously; solidifying my high opinion of them.
1 april 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for being such a longtime customer and for sharing this thoughtful review! We’re so glad to hear that our team was able to handle the issue with your recent purchase promptly, professionally, and courteously. Your continued trust means a great deal to us, and we truly appreciate your support over the years!
Received our order in under a week (US…
Received our order in under a week (US to Australia!!!!)
The order was intact and complete. Well done guys for your professionalism and top notch service.
2 april 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for sharing this! We’re thrilled your order made it to Australia so quickly and arrived complete and in great shape. We truly appreciate your support, and we’re glad our team could deliver the kind of service you deserve!
Amazing and taking care customer service
Amazing and taking care customer service
1 april 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for the kind words! We’re so glad you had an amazing experience and felt well taken care of by our team. We truly appreciate your support!
Fantastic overall
Great service and items arrived well packed and even better than described!
23 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for the review, Gal!
This company has incredible customer…
This company has incredible customer service! I ordered a game late Saturday night and received it Tuesday exactly as ordered. I also get a kick out of their email letting you know that the order has been delivered. I highly recommend these folks for your gaming needs!
24 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for the kind words! We are thrilled to hear your game arrived quickly and exactly as expected, and that our delivery email gave you a smile. We put a lot of care into every order, so it means a lot to know it made a great impression. We truly appreciate the recommendation and hope to help you find your next favorite game soon!
Great experience
I purchased a used game through Noble Knight. The website was easy to navigate, and I was able to find what I was looking for, easily. The prices are great, and my game was delivered about w week before expected. I am SUPER happy😊😊😊
24 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for your kind words! We are thrilled to hear that you found the site easy to navigate and that you were able to track down exactly what you were looking for. Getting your game to you ahead of schedule is always a win, and we are glad it added to the experience. Enjoy your new addition, and we hope to help you discover even more great games soon!
I purchased a used game from Noble…
I purchased a used game from Noble Knight, my first purchase from them. While the game itself didn't meet expectations, the company's customer service far exceeded expectation. Without questions they offered to make it right. Which they indeed did!
17 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for giving us a try with your first purchase! We are sorry to hear the game did not meet expectations, but we are really glad our customer service team could step in and make things right for you. Taking care of our customers is always our top priority. We hope to have the chance to help you find a perfect fit for your table next time!
Great retailer and customer service
I have bought (and sold) many items from Noble Knight over the years, both online and in person at conventions. They are one of the only online retailers I trust for used gaming materials. I've only had one experience where an item I received was mislabeled, but their online customer service was quick to respond. They located the correct item and shipped it in a few days.
24 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for your continued trust and support over the years, it really means a lot to us! We are glad to hear that both your buying and selling experiences have been positive, especially with used gaming materials. We also appreciate you sharing that experience with the mislabeled item, and we are happy our team was able to make it right quickly. Looking forward to helping you find more great additions to your collection!
Such a great RPG store!
Such a great store!
Noble Knight have a huge stock, deliver quickly and assess the quality of their items honestly (and if there is something that gets by them, they fix it!). They're my first stop for second-hand roleplaying games
12 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thanks for the kind words! We are really glad to hear our selection, quick delivery, and honest grading have made Noble Knight your first stop for second hand roleplaying games. Our team works hard to keep those shelves stocked and descriptions accurate, and it means a lot to know it helps fellow gamers find what they need. Happy adventuring, and we hope you discover many more great RPG treasures with us!
Great international service again
Third time purchasing from the company, third time great service. Fast despatch to UK (talking 3 or 4 days) at reasonable rates by today's standards. Friendly and fast response if you need to get in touch.
9 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you for coming back to Noble Knight Games again! We really appreciate you taking the time to highlight the fast shipping to the UK and the friendly support from our team. It means a lot to hear that each of your experiences has been a great one. We hope you enjoy your latest additions to the collection and look forward to your fourth order!
Top tier customer service
So I can say without a doubt that you can order something from them and not have to worry about it. If it's damaged or something is missing or the order got messed up, mixed up or whatever they will make it right. I wish I could give a 10 star rating that's how much I can personally vouch for the quality of service from Noble Knight games
3 mars 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for the incredible support! It means a lot to hear that you feel confident ordering from us and that our team has been able to make things right whenever an issue comes up. Your trust and kind words about our service truly mean the world to us. We really appreciate you being part of the Noble Knight Games community!
Amazing!
Amazing!! The game board is complete , works very well and the delivery was super fast, also responding emails, all customer service is very very good! Thank you :)
25 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for the amazing review!
We are thrilled to hear the game board arrived complete, in great working condition, and faster than expected. It is also wonderful to know our team was quick to respond and that you had a great experience with our customer service. That truly means a lot to us.
We appreciate your support and hope the game brings many great moments to your table!
Missing parts issue corrected.
I had purchased a used game that was misslabled and opened it at home to find out it was missing parts. Through email we were able to get the problem corrected and they mailed me the parts. What srarted as a frustrating experience turned out to be a pleasant one. Thank you Noble Knight. I look forward to my next visit. (Edit spelling)
13 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for sharing this!
We are really sorry the game was mislabeled and missing parts, that is definitely frustrating. We are glad our team was able to get everything sorted out and send the missing pieces your way. Turning a tough start into a positive experience is exactly what we aim for.
We truly appreciate your patience and your kind words, and we look forward to your next visit as well. Happy gaming!
Unbelievably good customer service. They stand by everything they sell!
I have used Noble night many times in the past few years, both to trade games, and to buy used a new games. Occasionally a used game will come in missing a part, and Noble Knight immediately tries to make it right, occasionally replacing the bad copy with a new copy at no expense to myself. Recently I bought a brand new (expensive) game that was shipped from the publisher with an erroneous rule book. Noble Knight looked at the other copy they had in stock and found the same problem, so they offered me a complete free return, or a significant partial refund. And this is for a problem that they had no means of avoiding. They could easily have blamed the publisher and sent me on my way. They have absolutely the best care and service for their customers that I have ever seen. Highly recommended. Additionally I have traded in many older games that were just sitting on my shelf collecting dust, as my tastes and ability to find opponents has changed over the decades. I am so grateful that they have new life for others who really enjoy them! They make it so easy to trade in games and they provide store credit or cash, but the credit is a higher value. I always take the credit! Noble Knight you rock!
25 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for being a longtime part of the Noble Knight community and for sharing such a thoughtful review! We truly appreciate your trust in us for both trades and purchases over the years, and we are glad our team could step in to make things right, especially with the rulebook issue. Even when a problem starts with the publisher, we believe in taking care of our customers and finding a solution that feels fair and easy. It is also great to hear that trading in your older games has helped give them new life with other gamers, that is one of our favorite parts of what we do. Thank you again for the high recommendation and for always choosing store credit, we think it is the best way to fuel the next adventure too!
Great Customer Service
I had some missing cards from a game I ordered and their customer support was top notch. They were super quick to find a solution and they really took care of me. I would use them again.
25 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for the kind words! We are really glad to hear our customer support team was able to jump in quickly and get those missing cards sorted out for you. Taking care of our fellow gamers is what we are all about. We truly appreciate your support and look forward to helping you with your next find!
Great experience!
I had a great experience with Noble Knight Games. There was a minor issue caused during shipping, but their customer service handled it immediately and without any hassle. They were responsive, professional, and made the situation right quickly.
It’s refreshing to deal with a company that stands behind their products and takes care of customers so efficiently. I’m very pleased with how everything was handled and wouldn’t hesitate to order from them again.
21 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for sharing your experience! We are sorry there was a minor shipping issue, but we are really glad our customer service team was able to jump in quickly and make it right. Taking care of our customers and standing behind what we sell is incredibly important to us.
It means a lot to hear that you felt supported and would order from us again. We truly appreciate your trust and look forward to helping you find your next great game!
Ture Dedication & Great Service
My heart felt thanks to kind and helpful staff at Noble Knight Games. Knowing full well that buying used game comes with the risk of missing or damage components. So far I can only count the number times I had to contact Noble Knight Games for missing or damage components that needed replacement in one hand.
From the missing Dragon mini for Heropath, missing map tiles in Dungeons of Infinity and now a missing minion chart from A Touch of Evil Revised Edition; a well worded e-mail or a polite phone call. The staff at NKG made sure and reassured me that all my worries are tended to.
The staff always responded in kind as quickly and efficiently as they could. I really apricate that kind of service and dedication. Pleas never change that work mentality and effort.
18 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for your heartfelt words. It truly means a lot to us that you recognize the care our team puts into tracking down those missing pieces, from the Dragon mini in Heropath to the map tiles in Dungeons of Infinity and the minion chart for A Touch of Evil Revised Edition.
You are absolutely right that buying used games can come with the occasional hiccup, and we are always happy to step in and make it right. Our goal is to keep your adventures on track and your table complete.
We sincerely appreciate your support and encouragement. We will keep doing everything we can to deliver the kind of service you deserve!
Great experience. Would recommend.
I ordered a game online through their website and it was easy and very fast. I got a great deal on the game I was looking for and it came very quickly and was packaged very well. I will be buying from them again.
17 februari 2026
Omdöme utan inbjudan
Svar från Noble Knight Games
Thank you so much for sharing your experience! We are thrilled to hear that ordering through our website was easy and fast, and that you found a great deal on the game you were hunting for. It is always our goal to ship quickly and package everything with care, so your game arrives ready for the table.
We truly appreciate your support and look forward to helping you find your next great adventure soon. Happy gaming!
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