Noble Caladonia cancelled our cruise 5 days before departure due to a fault with one of the engines, fair enough, things happen. We were offered our full money back, BUT NO compensation or discount... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The brochures and shiny leaflets look inviting however take your money elsewhere. We can only review their sea cruises (we were on Island Sky end of August). Basic cruise and basic food, we had sign... Se mer
So well organised. A trip around the islands of the UK concentrating mainly,but not exclusively on birds was well done with a range of experts available at all times. Only 96 passengers meant that... Se mer
My wife and I have travelled with Noble Caledonia over 10 times and each time have had little or no complaints . The trips are well organised with great expedition staff, excellent food and ,where ne... Se mer
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Noble Caledonia is the world’s leading small ship cruising expert. We offer many types of worldwide trips from expedition cruising to river cruising.
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24 omdömen
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Another Single Not Allowed to Book!
I called to book a trip with Noble Caledonia following an email clearly detailing single cabin availability. I asked if they had cabins available for the specified trip and was told there were. I then said I wanted to book as a solo traveler as per their email. I was told they weren't accepting solo bookings until they knew they could not sell cabins for double occupancy - they lost money when including solo travelers and 'odd numbers' could prove disruptive!!!
Reading the previous reviews it looks as if I have had a lucky escape - I still would like to do that trip though (maybe another company offers a similar routing).
14 maj 2019
Omdöme utan inbjudan
We have just lost our case under the…
We have just lost our case under the ABTA Arbitration scheme after a river cruise on a very poor chartered vessel. Noble Caledonia were able to state that they never claimed the vessel was "more akin to a private yacht or a country house hotel" (see their website), because that statement was not in the contract for the chartered vessel. We will never travel with this company again. If you wish to spend big money (as was the cost of this river cruise) then we would recommend Seabourn, who unlike Noble Caledonia go more than the extra mile to help if anything goes wrong, no matter how small. The Travel Industry must be laughing all the way to the bank to see the end of the Ombudsman scheme.
26 februari 2019
Omdöme utan inbjudan
1 star: Bad – unacceptable experience, unreasonable and rude conduct.
After spending a small fortune on a 2017 cruise we expected - and I quote -"The experience and atmosphere onboard one of our vessels is very different to that onboard the usual big cruise ships and is more akin to a private yacht or country house hotel" - well, it certainly didn't feel like that to us when we were rudely and unreasonably 'ejected' from the ships restaurant at 10.15 one evening following a specious complaint from an anonymous fellow passenger. Profuse apologies subsequently followed, but not a penny offered in compensation!
We agree with what TrustPilot says "We believe that people's voices should be heard, which is why we're dedicated to helping everyone share their genuine experiences".
20 maj 2018
Omdöme utan inbjudan
DISCRIMINATION to Single traveler - only allowed lowest rated cabins for top rate price
Just called to book a trip with Noble Caledonia - single traveler prepared to pay for higher rated cabin pus the extortionate single supplement. Response was singles only allocated lowest rated cabins!
Is this discrimination? Prepared to pay but not allowed to? What is wrong with a lone traveler? Is this even legal?
9 maj 2018
Omdöme utan inbjudan
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