Just returned from Devon Cliffs the caravan we stayed in was dirty upon arrival clumps of dog hair all over the carpets and sofa, dirty bed sheets that were apparently clean on. Crumbs all over t... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We recently stayed at Unity Holiday Park in Brean. The caravan was brilliant, very clean, near to the beach. Had a dishwasher & coffee machine, cleaning products pegs clothes airer. Fantastic stay... Se mer
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Been going to Devon Cliffs for around 15 years. Always beautiful scenery and well equipped lodges. Always heart breaking having to leave! Newmans Holidays are superb, especially Jules Denoire!! Always... Se mer
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Just enjoyed a great 4 night stay at Golden Sands in Devon. Caravan was very modern and included WiFi very useful for evening browsing. Enjoyed the quiet location with just a short walk to the main ac... Se mer
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Företagsinformation
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Newmans manage 336 private hire luxury holiday caravans at discounted prices at the south-west's best holiday parks.
Kontaktuppgifter
Cranford Avenue 72, EX8 2QF, Exmouth, Storbritannien
- www.newmansholidayhomes.com
3,8
Bra
170 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Terrible customer service. Inflated prices
We had booked a Premier caravan at Devon Cliffs via newmans. Weeks before our vacation Newmans called to say our caravan was no longer available. We were offered a refund or alternative accommodation. Not wanting to upset the children we decided to look at available caravans. As you can imagine they were not many left. To add, Newmans heavily inflated their prices since our booking. This is where the problems started. Of the few available caravans Newman told us they would only offer us the lower spec van (which was in very poor condition). Note the price of this terrible caravan was more than we have originally paid for but they said they would honour the price (how kind of them). So to put it another way they where happy to sell us a cheaper (at least £300) caravan for more money!!! One member of staff even tried to claim it was a better spec than what we had booked (utter lies!). Even though there where better caravans available they would not offer us one - we begged we pleaded - but No they would not budge! The service from Newman was terrible. When i asked to speak to a manager they said it wasnt possible. One agent said they all work from home due to covid so cant take calls! Hang on, isnt that what the rest of the world is doing!??
26 augusti 2021
Omdöme utan inbjudan
Well to start off I had a phone call…
Well to start off I had a phone call today from this company after having a holiday booked since 2019 this holiday was for myself and the girlfriend I was going to propose to her. Which I did at Christmas instead
The call is advising me they are cancelling it due to my age this has taken them nearly 2 years to say this but when I go on my so called planned rescheduled holiday which was fully paied for i will now be a few days off my 21st birthday which I was so looking foward too especially after the passing of my grandad and my sisters Baby in 2020
This was rescheduled due to Covid restrictions but now this company has said they are going to have to send me the money back which I'm so not happy about and would be interested if any one else has had a call from them
Personally I think it is due to costs and they can get more money by cancelling the cheaper covid holiday and get more money
I did ask for a manager but yet again they are not working today and will have to call back
2 april 2021
Omdöme utan inbjudan
Newmans Holidays No Water at Ladrum Bay and no support from staff
We stayed with Newmans on the Ladrum bay campsite in a luxury lodge. Unfortunately we experienced a total loss of water on the Sunday evening meaning my children went to bed sandy, dirty and upset. We were unable to wash, clear or flush toilets. Tried to call Newmans for support on the emergency line without success.
The following day when newmans called back they wanted to send someone around to check on us so i waited at the caravan for 2 hour and no one turned up - Very poor.
As you can imagine this spoiled the weekend so I complained to newmans who basically we’nt interested. They initially denied it happened so i sent them the videos i had taken of no water. They then came back and said that Ladrum had confirmed there was a water problem but that it wasn’t their fault so refused to cover any of the cost of the weekend.
Overall a poor company to deal with who have questionable ethics.
19 november 2018
Omdöme utan inbjudan
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