NewmansHolidayHomes Omdömen 

Absolutely disgusting fifty unhygienic caravan! Arrived for a 10 day holiday at Dawlish Sands with Newmans and couldn’t believe the state of the caravan. On arrival the floor was dirty, the bed sheets were covered in dried bogies and blood stains and the so called clean towels had stains on!! My disabled son wouldn’t sleep as the floor was covered in dirt and everywhere was unclean….called Newmans and they offered a clean but we had already cleaned the floor for three hours!!! We then put the oven on for some food and the door was broken so the oven wouldn’t work! I called Newmans again but they were closed on a Sunday and the emergency number went to voicemail!!!!!!! On Monday I called Newmans again and emailed them with all the photographs of the property and sheets and towels they said they’d move us to another smaller caravan but we refused and asked for a full refund! We asked for it back the same day so we could book something else for the kids but they declined. We have had 2 ruined days and £200 of f food wasted due to the negligence of this company and I’m absolutely furious. Both the boys are devastated and this was the only holiday we were getting this year! Never use Newmans again! Hideous company. The caravan was fit for the rubbish nothing else

Excellent customer service and a pleasure to deal with! Juliette and the team were very helpful and professional from the booking process through to post holiday review. We recommend them highly!

Great customer service when booking. Caravan was clean and a nice enclosed garden for the dog as requested

We had a great time, the caravan was very good. The staff are always there to help, we had an issue with getting the TV to come on, they sent a member of the maintenance team within 10 minutes to sort it for us.

Beverley is a great park in Paignton with lots to do and great shows.we stayed in caravan BB 250 which is a lovely spacious caravan with beautiful curtains lovely pictures on the wall we spoke to Jules at Newmans about the lovely holiday we had our daughter and friend loved the holiday park there is so much to do will be back next year Jules was so glad we all had a good time

A lovely clean caravan site with amazing views. I had concerns when we arrived because my mum struggles to walk long distance and she would have been unable to join us at the bar. I asked security if there was a way to park closer to the entertainment facilities and they kindly gave me a remote to lower the bollards allowing us to park by the building. Great customer service!

We stayed in caravan Sc3 at Beverley holidays in Paignton on Friday 13th June to Friday 20th June. We had booked a previous holiday through Newman’s holiday homes back in November and there was a lot of things wrong with our caravan at the time. I had written a 1 star review when we stayed in November but after a chat with a member of staff, we had been offered a discount on another holiday if we took our 1 star review down. We were also promised either a travel cot or a bed guard free of charge as we had issues before. I had been told that if I could let the staff know in advance whether i wanted a bed guard or a travel cot, they would get that sorted. I had given the staff over a month’s notice to say I wanted a bed guard for our 2 year old instead of a travel cot. I was emailed back and reassured that this was fine and had been updated. However when we had got to our caravan they had left us a travel cot instead of a bed guard. This was a very bad start to our holiday and caused a lot of stress. When I rang up I explained the situation to a member of staff, after some phone calls backwards and forwards I was told that the staff member had forgotten to update it and also that because this was a good will gesture from them and I hadn’t paid for it, there was nothing they could do and they passed the buck on to Beverley holidays who don’t supply bed guards. We also requested a high chair which wasn’t in the caravan either. It was extremely disappointing as this was our child’s safety on the line and also considering the amount of things that went wrong during our last holiday through Newmans holiday homes I expected better. I was also told by the member of staff that they would have a note in the diary a week before our holiday to make sure that the caravan would be checked so everything was sorted for us. It obviously wasn’t. I felt in my opinion that we were promised things so that I would take the one star review down that I left back in November. Had I have known we weren’t going to get the thing we were promised, I would’ve packed our own bed guard and high chair. When we were with Newmans last time we had an issue with the WiFi. I specifically told them that this time we wanted somewhere with free WiFi. I was reassured that there would be free WiFi and even had a call a few months after booking that we had WiFi. When we got to our caravan, we noticed that There wasn’t even a router in our caravan and if we wanted WiFi then we would have had to connect to Beverley holidays WiFi and pay a weekly charge. The caravan itself was clean and tidy and we did appreciate the free bed linen that was promised. although we were confused why there wasn’t a kitchen bin in the kitchen area and just a little bin you’d use for the bathroom which ended up smelling as there was obviously no lid. Both times we had been with Neman’s, after being home ten days, we also had to ring up for our deposit back. This caused a lot of stress and confusion the second time around as the deposit was refunded back in to my partner’s bank account and not mine. I know it’s easy to transfer the money between accounts and my partner and I sorted this between us but I feel like Newmans shouldn’t just assume we had a joint account and had it been explained that it had gone back to a different account in the first place then I wouldn’t have been so stressed about where the money was. We have unfortunately learnt the hard way with Newmans holiday homes. I should’ve trusted by gut and not gone back through them a second time but you live and you learn!

Newmans have been brilliant, every instruction was easy to read and the directions to the caravan were spot on.
We had everything we needed in the caravan and the park is lovely, not too far to walk to the beach.

This is our first time with Newmans, we will certainly book with them again in the future.

Thank you for a lovely stay.

Booked a holiday to ladram bay a month ago, I spoke to Jules she was so helpful and made the booking very easy, unfortunately today I had to cancel due to a family incident spoke to Jules again and sorted everything out with her , very easy to talk to highly recommend,

We've been booking our summer getaways with Newmans Holidays for the past four years, and their customer care remains truly exceptional. I wholeheartedly recommend them for anyone in search of outstanding holiday accommodation services. A standout member of the team is Jules—always friendly, incredibly knowledgeable, and ready to help. We’re already counting down the days until our next trip!

we have just reterned fro a 6 day break from devon cliffs booked through newmams holiday homes jules did us proud by finding the caravan for us excellent. perfect spot caravan nice and clean well done jules and newmans thank you

We had a lovely time. If we ever have a problem Newmans always sort it. Will be coming again soon.

After another lovely five days in Cedars 9 we really enjoy like Cedars 9 We’ve been in April and another one booked for September It’s always very clean and looked after Any problems are soon put right by the efficient staff that are always pleasant and polite Spoken to Jules a few times always helpful and patient looking forward to speaking soon to book for next year

The staff at the office recommended the caravan to us, and it did not disappoint us, very clean , tidy, all the amenities we needed and a short journey to the train station, with an excellent service , reasonably priced.
Many thanks to Charlie and all the staff.

Just booked another holiday at Devon cliffs through Newmans who we have booked alot of holidays with, always very polite and helpful today we booked with a lady called Jules brilliant helpful and polite 👍
Janet Beard

Newmans holidays are amazing,
Easy to book, quality accommodation, value for money, communicate perfectly leading up to your stay giving phone numbers for hospitals, out of hours emergencies, everything to give you peace of mind, I love this company and we will always try them first for our holidays in the future xx

We had a fabulous time at Ladrum Bay Holiday Park. The caravan we hired through Newmans, was great. Very cosy & had a great sea view.
Joules was very helpful. Thank you for your help with it all.

First time I have used Newman's, and they are excellent, responded to questions very quickly, and the lodge we had at Unity Resort Brean Sands was really nice.
I would highly recommend them if you are looking for a easy to book, trouble free holiday.

I have used Newmans a few times now and for my last two bookings have dealt with the lovely Jules who absolutely bent over backwards to make my stay a very pleasant happy and enjoyable one. I cannot fault the service I received and looking forward to dealing with her again in the near future.Thank you Jules

Absolute terrible customer service with this company after 2 weeks on constant emails telephone calls for a dirty stinking smelly caravan I was provided, they offer a 25 per cent refund for a van that was meant to non dog friendly smelt of dog and smoke, dirty carpets and linen, proceeded to call myself a lair throughout the process due to a typing error
Clearly non existent customer service would never book or recommend this company…. Told me I should of left the park then then from a manager mind nice