Newcastle International Airport Omdömen 

I live under the GIRLI departure route - the area Newcastle Airport admits gets 98% of all noise complaints. Yet despite months of reporting severe disturbance, nothing has changed.
This morning I was woken before 6am by constant, extremely loud take‑offs. This isn’t occasional noise, it’s relentless. And it’s wrecking my health: migraines, pain, fatigue, PEM, and struggling with basic daily tasks.
The airport’s Noise Action Plan promises:
“minimising noise during sensitive periods”
“reducing adverse health effects”
“accessible complaints systems”
“timely responses to concerns”
But in reality:
Complaints are ignored
No mitigation is offered
Their WebTrak system is inaccessible
Noise is increasing, not decreasing
And now they plan to expand, even though their own modelling shows more people will be exposed to harmful noise - especially in Clara Vale, Ryton, Throckley, and Heddon‑on‑the‑Wall.
Newcastle Airport cannot call itself a “good neighbour” while breaking its own Noise Action Plan and harming the people who live under its flight paths.
Our community deserves better.

I fly regularly to spain ,Newcastle airport for the first time landed,cabin crew,advised long wait at passport control, we were kept on the plane 20 minutes told steps were unable to work correctly, I think a lie to allow huge backlog at the carousel area ,once cleared the plane were told number 1 baggage reclaim and it was broken and didn't have our flight luggage waited seeming a very long time no information I witnessed an elderly gent trying to ask at a desk what was happening she ignored him but he persisted ony to be treated very rudely saying she couldn't understand the airport mobile communications radio .then eventually announced alicante passengers go to number 3 except it was for some other majorca flight luggage then announced majorca flight go to carousel 1 then our flight was directed to number 3 only to wait 15minutes for it to load up. Once outside the airport only 1 car park bus running 30 more minutes by this time passengers were really annoyed phoning to see why the bus was taking so long there was no bus shelter fortunately it wasn't raining. I will never use Newcastle airport ever again, our family were exhausted by this badly run airport

Kicked out of lounge for being “not fit to fly”. Had 7 bottles and no spirits. Been in multiple lounges before and 2 months prior had 14 bottles before time ran out and still didnt get kicked out - and was only just tipsy.

Was only with girlfriend aswell - not as if it was a rowdy stag do

I think they realised I was getting close to their break even and power tripped

One thing you need to do is employ people who want to work there and not to use assistance travel staff who seem to be trained doctors on how they judge people with disabilities when booking in. Very embarrassing to everyone concerned.

Huge shout out to Newcastle Park and Fly, i returned to pick the car up and found that i had inputted the return date incorrectly, the exit machine showed i owed £50 for the day extra, my son proceeded to the office to be greeted by a pleasant and helpful guy who stated it should be £12.50 which we paid great service, However in error i showed my card at the machine and it took the £50 which i only found out the next day, i E mailed the office where i had a reply from a guy called Graham requesting my card details and within the hour i was re-imbursed the £50 pounds into my acvount the next day.
Absolutely great service from the office staff and Grahsm who i cannot thank enough due to my errors, well done and thanks

Like Newcastle airport BUT won't be flying from here again Owen to the cost of parking.i got parking for 7 days 22 july to 29th, and 15 days parking plus hotel in Glasgow airport and the difference in price was £4.They are going to loss passengers.

Again, baggage arrival so very late & belt kept jamming.
Staff confirm this is an ongoing problem .. so why do t they fix it.
Still waiting after 45 minutes & no sign of bags.

We booked the assisted travel through Jet 2 and they were excellent as were the staff at Newcastle Airport. Young Max from Jet 2 made sure that we were looked after from the outset and then John from Cramlington took over showing everyone the utmost respect and compassion while also being very efficient. The whole team were superb, many thanks to them all.

Baggage handling can be incredibly slow. My disabled sister called me when she arrived at the baggage carousel and so I parked up and went to assist her thinking it would be just a few minutes. FORTY MINUTES for the suitcases to arrive on the carousel and still loads of people still waiting when we left (3:30 Heathrow flight). Oh, SIXTEEN POUNDS for the parking too. Must be the most expensive car park in North East!

Pleasantly surprised going through security today .Rebecca was friendly professional and so helpful.
Made all the difference to our trip today

I have lived here all my life. The lines to security never change. It is quicker to be a non UK citizen. Border force advised me to complain.

Why does NIA not care about customers or UK residents?

The assistance lift is a joke now never had any problems with my parents getting on but this time we did I have bad anxiety and they would only let me on the lift and the man at assisted desk at gate is very arrogant as we didn’t see sign so he was moaning then looking at us constantly he had a face like a know it all

Terrible. Shit airport shit services. Shit parking. Fines for any and everything.
Friend fined for doing me a favour. Terrible just want to kill you for every single penny.

Absolutely disgusting that to pick up waiting passengers - a virtual drive through taking 2-3 minutes max - costs £6!! What happened to the 20 minute free period for this!? Unnecessarily greedy but money-making is what everything is about now...sod the customer!!

Currently sitting in tap and brew rap music blaring so loud you can’t hear who’s sitting next to you without raising your voice, poor management of the area

Although I live very close to this airport I try not to use it due to the very expensive flights it often has in comparison to other airports so I regularly travel from others elsewhere and refuse to purchase anything airside for that same reason
However I returned to Newcastle from Heathrow and can now list the wait for baggage to its list of faults as Iliterally waited longer for our luggage than the time the flight took.
Naturally the airport authorities will be totally uninterested in this as their only concern is on how much money they can squeeze out of their unvalued passengers which incidentally the recent scrapping of the 15 minute free drop off clearly proves.
Absolute utter mercenaries

I am currently awaiting hip surgery and am in a lot of pain, also extensive nerve damage so I have zero balance. We got back from Poland at midnight on Monday 23rd March seeing me struggling badly off the plane the ground staff Couldn't do enough for me. The kindness, thoughtfulness and courtesy by all of them was flawless. I would like to say many, many thanks to you all it makes a huge difference.

What an awful place to fly from. We got there in plenty of time to go through security, but security just doesn’t seem to care about the fact the clock is ticking and you need to catch a flight. We spent well over an hour waiting in line to go through security. There were people asking to pass us and others, as they were going to miss there flights. When we eventually got to the front, I asked someone why it was taking so long. Her answer was, not enough security machines and too many people. In March!!! I get that if it’s the high peak holiday season, but not now. I understand security is there for a reason, and I expect to be held up, but this was far too long. I couldn’t help looking on at the security staff being deflated and sick of being there, with so many people concerned about missing there flights. Come on Newcastle please get your act together.

Arrived from Dublin this morning. Straight through the airport. Bags arrived quickly. But what I really came to say was how helpful DAVE the driver of the cursity bus driver was.
He was extremely cheerful and chatty, helping us by making sure we were dropped off closer to our car than we asked for. I have some mobility problems so this was so helpful for me especially.
Thank you DAVE.

Dirty, litter/ridden, disgusting, broken-down, expensive rip off. I could go on but it is the worst airport I have ever visited - and I have seen a lot. As someone from the North East it is a sad embarrassment that this is the first impression people get of this lovely part of the UK. I have written to them twice but get fobbed off with platitudes and nothing changes. I spoke to one of the Border Force guys last time I was passing through a few weeks ago and when I asked why it’s so bad, he just raised his eyes to heaven as if to say…..join the queue….I’ve heard it so many times before.