Netmatters Ltd Omdömen 55

While working at net matters i learnt more from Chris and James about than i have in any other role, they are by far the most ethical and outstanding client focused web company in the industry , i made personal mistake which ultimately led to my dismissal for misconduct , i recently lashed out about that fact, because i was looking to assign blame, net matters and its management are beyond reproach, there product is quality and there ethics are something i can only aspire to , james especially is probably the best person ive ever come across in my life. but on a personal aside they produce websites that make clients money , if i needed a website i would use net matters , remember this is the first firm in history to get permission from Sainsburys supermarkets to build there veterans websites using actual Sainsburys branding , there growth and expertise are a testament to what can be achieved when things are done correctly. if i could give them more than 5 stars i would. net matters is the best web company in the south of England.

As a company, we have relied on Netmatters for a number of years to support our business. All staff and technicians are knowledgeable and always do their best to assist. Elliott is a real credit to the company and, whenever he has supported us, he has consistently gone above and beyond to resolve issues efficiently and prevent downtime.

Jim tailored the presentation to the businesses who were attending.
The follow up email with the presentation and useful links attached was a great help to use as reference to explore the subject further.

Netmatters hosted a very informative AI in the workplace session. Even though we have already begun our AI journey in the organisation we came away with some useful knowledge to help us understand the subject a little more. Jim provided a very engaging presentation for 90 minutes and kept everyone engaged. Would recommend attending one of these free events.

Informative insight into workplace use.
Ideal for us as beginners.

I completed the Scion Programme and to be honest it was awful. No attempt was made to manage aggressive trainees with mental health issues and the course transformed from job guarantees to "mock interviews". The mock interview itself consisted of two people who really didn't listen to a word and decided to have text chats with other staff members throughout. Don't waste your time with this company as they are not honest.

updated 19/11/25 The issue goes far beyond a poor mock interview or one disruptive trainee. The real problem was the pattern in how concerns were handled.

When problems came from the structure of the programme itself, responsibility was pushed back onto the trainee. After raising concerns about aggressive behaviour in sessions, I was told to stop attending; seemingly because the individual involved was being considered for a job. Nothing about the behaviour was addressed.

The mock interview followed the same pattern. After the job guarantee was quietly removed, it was presented as a genuine development opportunity, yet the interviewers were disengaged and did not respond meaningfully to anything said. When this was questioned, the response shifted into hypotheticals (“how do you know what we were doing?” and "how do you know we weren't going to offer you a job?") instead of having any relevance to what was actually happening or what was being said. This made it clear that the purpose was not constructive engagement but to create a scenario where the trainee and not the programme or it's manageability could be blamed.

Even the suggestion “you should have contacted HR...” fits the same dynamic. It presents the appearance of support whilst relying on hypothetical assumptions that another course of action would have yielded a different result. All of which shift responsibility onto the trainee ("if only you had done something different... etc etc).

My feedback reflects how the programme operated in reality, not how it is marketed.

We’ve been working with Netmatters for a number of years on our website, SEO, and PPC, and they’ve been fantastic throughout — responsive, professional, and great to work with. Ollie and Courtney especially deserve a shout-out for their consistent support.

Well it’s been a series calls and emails but never really getting any where with there attitude of not being able to help to actually talk to a person that can help
at least 7 calls never to get a response from the reverent person just a series of emails saying we called and left a voicemail but my iPhone
Hasn’t got a voicemail
I with seeing if this company would be open to help with my new platform with a very large budget and ongoing development and services
every just trying to engage with this company has been really hard work and not open to a client
I can’t see how I would ever engage with this company after there lack of communication and professionalism so really don’t understand how they have these reviews
If your looking for a development company to help you please look elsewhere
Thanks

really happy with our experience with Netmatters. Very knowledgeable, great staff and well priced. happy to recomend.

We first worked with Netmatters when they supported us with a server set up as part of a large transformation project. Having found them to be knowledgeable and easy to work with, also coming in under budget, we started to look at where else they could support. Netmatters are now a partner of choice and I have no hesitation in recommending them.

We've used Netmatters for several years now and always had great service, especially from our main engineer Matt Chapman, knowledgeable, efficient and turns jobs round quickly with no fuss, couldn't ask for more!!

Great experience with Liam Spence. Very helpful and understands our needs. Response time is always good. Pleasure to deal!

We have worked with Netmatters for several years and i really cant fault the service. They are always patient with those of us less technical people and are always at the end of the phone to sort any IT issues. Security is always a priority and we feel as a company that we are well protected.

I have been working with Netmatters for a number of years, throughout this time they have provided me with a number of IT services for my family run business. Their staff offer a great deal of knowledge & have always been able to resolve any issues for me. In more recent months Netmatters have built a bespoke software package specific to my business needs & between us we continue to implement changes to this software as the business grows. I would highly recommend Netmatters to any potential new customer.

Tomas came in yesterday to fix router problems. Able to tell us what we may have done to help avoid for future. Tomas is always polite, helpful and can explain things in words we understand!

Having worked with Netmatters for a number of years we cannot fault their service. During this time they have responded to any queries or IT issues efficiently and professionally. The technicians that we have dealt with are all extremely knowledgeable and always go above and beyond to provide an effective solution.

Direct communication with developers as well as dedicated Project Manager has been a critical part of this project and a major contributor to the successful development, implementation and now the next phase.

Enjoy working with this very responsive team.

The support we get at Natures Menu is of great value to the business and greatly appreciated. The time spent above and beyond my expectations is applaudable. The Pod/Team I work with are communicative and responsive to my business needs and we all work well together, based on this I would recommend Netmatters to other businesses.

Very helpful and supportive, a pleasure to work with.

Can you pass on to Harry and Cory what a great job they are doing for me looking after my account?

I'm feeling a lot more positive with NM again and the 2 guys mentioned above are outstanding in the way they handle my tasks, communication and generally in their attitude to help and understand my requirements.

I have every confidence in them and I hope they will support me in the future.