The website is very good but the downside is there is not a lot of the pets I need or want like the frog spawn and a lot of this go out of stock fast.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It’s a very trustable website and doesn’t scams and I love buying from neon pets because it’s much cheaper and has the cutest pets ever I hope someday they will add some more pets:D!!! 10/10!
Företaget har svarat
Literally seamless! Had my pets within minutes! & Even had some extras! Very Very happy!!♡ Also this was my first time buying anything like this!! Couldn't be happier!
Företaget har svarat
so unfortunately my pet got mixed up but they were really helpful about it and replied immediately and tried to resolve my issue
Företaget har svarat
Företagsinformation
Om Neonpets
Skrivet av företaget
NeonPets is the best Adopt Me pet store, offering the fastest, cheapest, and largest selection of items.
Enjoy automated delivery that ensures your purchases arrive within minutes, and take advantage of our 24/7 live chat support for any assistance you need.
Discover a wide variety of pets including Ride, Fly, Neon, Mega Neon, and more variants available through multiple payment methods, and elevate your gameplay with ease!
Delivery Guarantee
48-Hour Delivery Gurantee
At NeonPets, we guarantee delivery: you’ll either receive your order, or get your money back!
Our bots and live chat support are available 24/7 to assist you. If you change your mind and decide not to claim your order, you can request a refund.
Additionally, all orders not delivered within 48 hours of purchase will be fully refunded. Partially fulfilled orders will also have unclaimed orders refunded.
Kontaktuppgifter
Storbritannien
- support@neonpets.com
- www.neonpets.com
4,0
Bra
27 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I Love it I bought a neon dragon FR and…
I Love it I bought a neon dragon FR and a Mega unicorn FR and in a second it sent me the bot account and I joined the bot and got my pets in a instant but one thing is the payment method is extremely hard to do and is unnecessary for a adopt me pet
5 april 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
My over all experience…
The website is very good but the downside is there is not a lot of the pets I need or want like the frog spawn and a lot of this go out of stock fast.
5 april 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. We apologise for any stock delays, this is mostly due to certain items having exceptionally high demand. I will remind our team to work on those specific items. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Neon pets
It’s a very trustable website and doesn’t scams and I love buying from neon pets because it’s much cheaper and has the cutest pets ever I hope someday they will add some more pets:D!!! 10/10!
28 mars 2026
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I was skeptical at first but I can even…
I was skeptical at first but I can even lie im so happy it worked. I love this website ❤️
21 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
super real i love
19 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
so unfortunately my pet got mixed up…
so unfortunately my pet got mixed up but they were really helpful about it and replied immediately and tried to resolve my issue
18 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Hi,
We are very sorry to hear you had an issue. However, we are very glad that our support team was able to promptly assist. Please do contact us again if you ever have any further problems.
Kind regards,
NeonPets Admin
Literally seamless
Literally seamless! Had my pets within minutes! & Even had some extras! Very Very happy!!♡
Also this was my first time buying anything like this!! Couldn't be happier!
17 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
No scams good prices thank you bloxcart…
No scams good prices thank you bloxcart for my cheap dream pet
15 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
Good job
It goes fast and calm and when I decline by mistake they don't leave they still give me it
6 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
It sent me to the successful screen…
It sent me to the successful screen when i was typing in my username
8 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Hi,
We are very sorry to hear about this. I can see from our trade logs that our bot successfully traded you within a few minutes of placing your order. Only after the bot trades your linked username does the successful screen appear. If you haven’t received your items, the best way to get help is to contact our support team rather than leaving a negative review. This will ensure prompt help. I hope that helps.
Kind regards,
NeonPets Admin
VERY VERY GOOOD
OMGGGG first off when i used a discount code my order went from 11$ to 9$!!!! i had 6 pets btw!! and when i joined the bot they traded me so fast!! i was mind blown!! def will order again!!
5 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I got my order so quickly and I also…
I got my order so quickly and I also got them fly and ride!! : ) when I didn't even order then fly and ride
1 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
𝓘𝓽 𝔀𝓪𝓼 𝓪 𝓯𝓪𝓼𝓽 𝓽𝓻𝓪𝓭𝓮
𝓘𝓽 𝔀𝓪𝓼 𝓪 𝓯𝓪𝓼𝓽 𝓽𝓻𝓪𝓭𝓮 𝓪𝓷𝓭 𝓘 𝓭𝓲𝓭𝓷'𝓽 𝓸𝓷𝓵𝔂 𝓰𝓮𝓽 𝓪 𝓝𝓞𝓡𝓜𝓐𝓛 𝓾𝓷𝓲𝓬𝓸𝓻𝓷 𝓘 𝓰𝓸𝓽 𝓪 𝓕𝓡.!!
1 mars 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
I never got my order it keeps giving me…
I never got my order it keeps giving me a network error
26 januari 2026
Svar från Neonpets
Hi,
We are very sorry to hear this. We understand there were some temporary network delays as a result of an internal server outage. We sincerely apologise for this inconvenience but it was beyond our control at the time. Many actions are being implemented to stop this from occurring again. Your order with issues was automatically cancelled and refunded as per our 48 hour claim guarantee and you should receive the funds back shortly if you haven’t already. It appears thankfully that your latest order was fulfilled successfully though. We are happy that you successfully got your items and hope that you could update your review to better reflect this. If you have any further questions or concerns, please don't hesitate to email me at admin@neonpets.com. I hope that helps.
Kind regards,
NeonPets Admin
I got the pets I paid for I’m greatful
26 januari 2026
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
It was quick service I got a little…
It was quick service I got a little stuck on claiming the pet but it worked out well in the end
31 januari 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. We apologise for any slight delays. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
i only received a portion of my order
i only received a portion of my order. it is not complete. please give me the remaining
31 januari 2026
Omdöme utan inbjudan
Svar från Neonpets
Hi,
We are very sorry to hear this. I have checked your order and everything appears fulfilled promptly from our end. Which items do you believe are missing? Please contact our support team through live chat or email as soon as possible and we'd be happy to assist further. I hope that helps.
Kind regards,
NeonPets Admin
trustworthy
was hesitant at first but they actually gave you the item which I'm glad. I do recommend you do this on a alt and not your main.
28 januari 2026
Omdöme utan inbjudan
Svar från Neonpets
Thank you for your feedback. We're delighted to hear that you had a positive experience with us. At NeonPets, providing the best customer experience is our top priority. If you need any assistance, please don't hesitate to reach out to our 24/7 live chat support team!
It's took 12 hours for me to get my order
It's took 12 hours for me to get my order, i had to try evry 10 mins and nothing. Add a question if they want to change order number becouse of network.
27 januari 2026
Omdöme utan inbjudan
Svar från Neonpets
Hi,
We are very sorry to hear this. We understand there were some temporary network delays as a result of a global outage. We sincerely apologise for this inconvenience but it was beyond our control. We are happy that you successfully got your items though and hope that you could update your review to better reflect this. If you have any further questions or concerns, please don't hesitate to email me at admin@neonpets.com. I hope that helps.
Kind regards,
NeonPets Admin
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.