A great booking experience. The consultant responded to my questions with a great depth of knowledge. My quotes came through, there was an issue so more were done. Rebecca called me at an agreed time... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a complex room booking situation for 3 people so I decided to ring. Each person I spoke to was so helpful clear and friendly! I’ve been on ski/beach Neilson holidays for the last 7 years and wou... Se mer
Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we book... Se mer
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typica... Se mer
Företagsinformation
Skrivet av företaget
Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.
Kontaktuppgifter
Storbritannien
- www.neilson.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to book but I did know where I was…
Easy to book but I did know where I was going as I stayed at he resort last year.
Loads to do and staff are fantastic
Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we booked to come back in 2027, can't wait
Excellent customer service as always
Excellent customer service as always
Booking is easy and questions answered efficiently
Booking was seamless from start to…
Booking was seamless from start to finish. Finding the right holiday was simple and our chosen destination and date were booked very efficiently.
Easy to book good communication…
Easy to book good communication regarding confirmation of booking
So easy to use website to make booking…
So easy to use website to make booking compared to other offers
Sardinia a little disappointing
We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typical excellent holiday that we are used to from Neilson. However the coaching staff were great although we didn't see much of them around the resort. We have already booked a Neilson holiday for next year but not to Sardinia.
Rebecca top Neilson employee
Rebecca took payment, double checked everything we had booked, checked with the airline regarding my dairy allergy and promptly emailed me with the best way to inform the airline. Such good service with peace of mind.
Cosmos Hotel offers the best experience…
Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A very well done to all at Nelson, year on year 👍😀
No hassle booking process
Efficient and knowledgeable staff in booking centre. Choice of whether I wanted a chase up call having held a booking.
We had the best time
We had the best time, in a beautiful place with excellent facilities.
as usual all good Excellent reps who …
as usual all good Excellent reps who were all very helpful with a somewhat difficult booking due to numbers
Incredibly unhelpful
….preferring to wait around and chatting to each other rather than helping people. No helpful solution to our questions around booking things because of a payment processing problem. They clearly weren’t interested. Five or six of them sitting around joking and muttering to each other. It made us feel like we were interrupting their holiday. I’ve been on a Neilsons holiday before and it was pretty good and the guys were so interactive and helpful. These guys are just on holiday themselves and def don’t want to be put out by us wanting to try and book things. Not a great experience.
Vounaki is the best .
Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. No wonder the return rate is so high, we book for 2027 whilst on holiday!
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