The information needed for current And future residency. To make sure these dwellings are not being fraudulently seen by the wrong people.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well it's pretty good at getting property ownership correct but when it comes to getting all of the information about people completely correct they're not completely there yet. They seem to have more... Se mer
Företaget har svarat
It's decent for researching property ownership and basic contact info for many homeowners, however a lot of that contact info is years old and therefore not valid. The worst part is they've gotten gre... Se mer
Företaget har svarat
NeighborWho helps me reconnect with folks who have lost touch with me. And the service is probably 85 to 90% accurate, which is better than what I had which was nothing, or those very costly services... Se mer
Företaget har svarat
3,4
Medel
64 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s a scam to get your email & phone number
paid $5.00 for the free trial thinking I could get a list of owners for a historical property in VA built in 1899. The original owners Baker Chocolate family wasn’t t listed. ZERO OWNERS listed. HAHA FUNNY WEBSITE GOOD FOR ZERO I basically just sold my info to this website for $5.00. They may refund the money upon cancelling but it doesn’t matter. The website owners got what they were after.
1 september 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Paige,
Please be assured that we do not sell your personal information. Additionally, if you would like to opt out your information, please feel free to contact us at support@neighborwho.com and we would be happy to help.
I took the $5 7 day trial
I took the $5 7 day trial. Almost every piece of info I got was wrong. When I tried to cancel the email provided was a website. There was no email. After the holiday weekend I called to cancel but was already charged.i wouldn't trust any info they have.
25 maj 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Carleen,
I was able to locate your account and issue you a refund of the monthly charge. Please feel free to let us know if you require any additional assistance at this time and we would be happy to help.
I do not recall subscribing to this…
I do not recall subscribing to this product, nor do I recall a 7-day trial! I saw a payment of &44 come across my account but it was declined by Navy Federal. I tried to call the phone number on the charge but the number was a busy signal. Cancel this subscription.
8 maj 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Rochelle,
We would be happy to look into this for you, but do require a bit of additional information. Could you please contact us at support@neighborwho.com
Worthy of negative stars.
If I could assign negative stars, I would. I was searching an address, the system “ran the information,” indicated that I would be able to access it and made me pay to do so. After I paid, it said “property not found”. This screams of a scam and if the company is actually monitoring this - do better and I want a refund.
2 maj 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Meaghan, We apologize for any problems you have had with the account. Please be assured that the account was canceled and you were issued a refund of $5.00. The refund was processed immediately on our end, however, please note that it may take up to 10 days for the refund to reflect on your bank statement depending on your financial institution. The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
I am unsure how I was enrolled or…
I am unsure how I was enrolled or charged for this service. I can remember being on a website to look someone up, but when it was going to charge me I just left the page. I have no idea how this happened.
I am extremely upset and disappointed that companies like this can get by with charging people's credit cards and then say "well we told you so." But what about the people who have never used this service? And getting enrolled even in the what people refer to as the free period? What resolution do we have?I am unsure how I was enrolled or charged for this service. I can remember being on a website to look someone up, but when it was going to charge me I just left the page. I have no idea how this happened.
I am extremely upset and disappointed that companies like this can get by with charging people's credit cards and then say "well we told you so." But what about the people who have never used this service? And getting enrolled even in the what people refer to as the free period? What resolution do we have?
22 april 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Connie, I was able to locate your account. At this time, it does reflect that the service was utilized for that initial search. I was able to cancel and process a refund for the additional charges. At the time of sign up we do outline that this is a subscription and will auto renew until elected to cancel. I will be sending an email with your refund information. If you have any additional questions please feel free to contact us.
Scam super scam!
Scam! Scam! Scam!!! Rip off. I paid the dollar then went to the website to try and make sure that I wasn’t going to be billed. And nothing was apparent on the site. When I went to the “my account” page, nothing. Then I noticed on my credit card notification I was billed for 29 bucks. Knowing that was the only thing I used that card for I knew instantly that it was NeighborWho.com. I instantly went back to the website and it took a long time to find the how do I cancel selection. Eventually I found it and went through the process. Just like a scam it got me for 29 bucks. No one to voice my displeasure with. While it may be futile I am going to use any social platform that your site subscribes to and I am going to warn people about the scam!
24 mars 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello There,
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We also include instructions on how to cancel and contact us during the sign up process. Additionally, we would be happy to look into this for you, but do require additional information to locate your account. Please contact us at support@neighborwho.com
I'm deeply disappointed with…
I'm deeply disappointed with NeighborWho. The website's auto-billing system is incredibly misleading. I signed up for the 7-day trial without being informed that I would automatically be charged $44 for the following month. I only realized this when I received an email notification from PayPal about the charge. Despite attempting to cancel any auto-billing within my account settings after the initial payment, there was no indication that my account would be billed $44 after the trial period. This lack of transparency feels like a deceptive practice on the part of the company.
25 mars 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Kate,
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. In order to create your account this is one of the terms that has to be acknowledged and agreed to. If you have any additional questions please feel free to contact us at support@neighborwho.com
This site has to be the worst most…
This site has to be the worst most useless site on the internet. The information is not accurate and the phone numbers they provide will have you calling people who have no relation to those you're trying to contact.
15 februari 2024
Omdöme utan inbjudan
Svar från NeighborWho
Hello Hunter,
I'm sorry to hear you ran into any inaccurate information in your reports.
NeighborWho is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
auto-enrolled without clear consent
Like another reviewer, I did the trial and then noticed I was getting charged $44.86 a month. It was NOT obvious during the signup process that I was going to be auto-enrolled once the trial was over. Imo this is a shady business practice regardless of how obvious the company makes it up front. The honest thing to do would be send an email at the end of the trial asking if the person wants continue, and if there’s no reply, assume the answer is “no” and don’t start charging them.
UPDATE: I reached out to them and they agreed to give me a refund. Still not pleased about the hassle or their use of the auto-enroll strategy, but props to them for cooperating.
7 december 2023
Omdöme utan inbjudan
Svar från NeighborWho
Hello John,
When signing up you do have to agree to our terms of service. One of the check boxes outline that this is a subscription plan and will auto renew until elected to cancel. We do apologize for any inconvenience that has been incurred. If you require additional assistance at this time please contact us at support@neighborwho.com and we would be happy to help!
Charged after I had cancelled
I cancelled my subscription, received a confirmation email, and yet, my credit card continued to be charged 16 days later. I have now initiated a dispute with my credit card company's assistance for a refund. This is very time consuming and frustrating.
2 januari 2024
Svar från NeighborWho
Hi there Diane,
Thank you for reaching out.
We were not able to locate a recent charge.
Can you please email us at support@NeighborWho.com so we may assist you better?
Svar från NeighborWho
Hello Vanessa,
Thank you for your review! We are happy to hear you were satisfied with our service!
Not current for information …
Not current for information along with factual use is limited
1 september 2023
Svar från NeighborWho
Hi there Jennifer,
I'm sorry to hear you ran into any inaccurate information in your reports.
NeighborWho's public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.
As you just experienced, sometimes the information they collect is not always 100% correct.
However, we can only work with the information provided to us within public data.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
I’ve never subscribed
I’ve never subscribed. I only authorized one time payment of like $2. Then started to get $45 automatic withdrawals from my bank every month. I’ve never
15 november 2023
Svar från NeighborWho
Hi there Andrey,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We can confirm that your account was cancelled and refunded on 12/17/2023.
If you have any questions please feel free to contact us at support@NeighborWho.com
I am a real estate broker and we like…
I am a real estate broker and we like to use this site to find owners of properties, it works well
5 december 2023
Svar från NeighborWho
Hello Greg,
Thank you for your 5 stars! We appreciate your review.
I canceled my subscription but keep…
I canceled my subscription but keep getting charged and billed.
1 november 2023
Svar från NeighborWho
Hi there Ginger,
Thank you for reaching out.
We were able to locate your account with the information provided and can confirm that it was cancelled and refunded as requested on 11/21/23.
If you have received additional charges, please reach us at support@NeighborWho.com so we may investigate this further.
This is a great tool to use when you…
This is a great tool to use when you renting, it will give you insight into who you are renting from or if it’s a scam.
I helped my daughter out, checked on a place she was going to put a down payment on, wow was she glad I had the tool, found out the person trying to rent the place was the renter and was moving, trying to get some cash.
4 december 2023
Svar från NeighborWho
Hello Darrel,
Thank you for your review! We are so glad to hear we were able to help!
Easy to find the information that you need
The website is very user friendly and the information that you need is easy to find with this service.
17 december 2023
Svar från NeighborWho
Hello Rex,
Thank you for your review! We are glad to hear you were able to utilize our services with ease!
Information isn’t always accurate
16 december 2023
Svar från NeighborWho
Hello Lisa,
Thank you for your review. Please note that we continuously strive to deliver the most accurate and up to date information possible.
Very Accurate
I have been using this site for about 2 yrs. It’s very accurate and I have never had a problem with the site going down I had to call customer service 2 times and both times my problem was resolved and the customer service people were professional, kind and courteous.
16 december 2023
Svar från NeighborWho
Hello Joanne,
We are ecstatic to hear you received great service! Thank you for your review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.