It was a wonderful experience. Salesperson Imran Khan, in particular, guided us very well. He was very polite and professional, and he helped us select the right furniture for our needs. The entire... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had an awesome therapist Lebo who delivered an excellent service 💞 She was mindful of my needs, was polite, caring and made me feel comfortable in a very nice relaxing atmosphere 👌 Will def... Se mer
I brought a massage table and when it arrived the stitching was coming apart in a very small area and there were a couple of scratches on the wood panel. I contacted customer services and they have be... Se mer
I can honestly say dealing with the team at Natural Living has been an absolute dream. I had very specific table requirements which I know made dealing with me tricky. Despite this Modesta and her tea... Se mer
Företagsinformation
Skrivet av företaget
UK No.1 Health Practitioner Store - for the largest range in the UK - buy online or call us today +443308285769
Kontaktuppgifter
Natural House, 15 Dicker Mill, SG13 7AE, Hertford, Storbritannien
- 01992 472020
- info@naturalliving.co.uk
- www.naturalliving.co.uk
4,1
Bra
58 omdömen
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It was a wonderful experience
It was a wonderful experience. Salesperson Imran Khan, in particular, guided us very well. He was very polite and professional, and he helped us select the right furniture for our needs. The entire transaction was very smooth and satisfactory.
I really liked the quality of the furniture, the finishing, and the service. Special thanks to Imran Khan for his customer service and support. It was definitely a good experience buying furniture. 👍
2 september 2026
Omdöme utan inbjudan
Had an awesome therapist Lebo who…
Had an awesome therapist Lebo who delivered an excellent service 💞
She was mindful of my needs, was polite, caring and made me feel comfortable in a very nice relaxing atmosphere 👌
Will definately ask for her services again
Thank you Lebo Makhafola 😍
My mani therapist Bliss was also very efficient 🤗
Thank you ladies for an awesome experience💃💖
6 augusti 2026
Omdöme utan inbjudan
I brought a massage table and when it…
I brought a massage table and when it arrived the stitching was coming apart in a very small area and there were a couple of scratches on the wood panel. I contacted customer services and they have been brilliant. I was dealing with a lovely person called Billie who replaced the table immediately. They also checked in with me once the second table was delivered to make sure I was happy. I can't fault the service and will be back for other products.
13 juni 2026
Omdöme utan inbjudan
Great experience
Great company delivered the item I ordered quickly. One of the accessories had a fault so I emailed asking for a replacement, I was replied to promptly and a spare part sent out right away. Couldn’t ask for more
31 mars 2026
Omdöme utan inbjudan
Ordered an item almost 3 weeks ago
Ordered an item almost 3 weeks ago. It got delayed for absolutely no reason. They then tell me they can just refund me as they cannot find the item. So disappointed
5 mars 2026
Omdöme utan inbjudan
Svar från Natural Living
Hi Emily,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience with this order.
Shortly after your order was dispatched, an unexpected issue arose affecting a number of shipments being processed through UK customs. As a result, several parcels, including yours, experienced delays while awaiting clearance.
During this time, we unfortunately did not receive a confirmed timeframe for when the parcels would be released. We tried our best to keep you updated as new information became available.
When you let us know that you were considering initiating a chargeback due to the delay, we wanted to resolve the situation as quickly and smoothly as possible and therefore offered and processed a full refund for you instead.
We completely understand how frustrating a delay like this can be, and apologise for the inconvenience it caused. Please know that experiences like this are very uncommon and not representative of the level of service we strive to provide.
If there is anything further you would like to discuss, please don’t hesitate to reach out. We are always here to help.
Muswell Hill is furtunate with professional and caring…
When you need professional and caring advice, Sandy is always at hand to help with all your needs. I feel very furtunate that we have this on our doorstep in Muswell Hill.
23 november 2025
Omdöme utan inbjudan
Bought a massage table
Bought a massage table, within the first year the frame started to snap and the covering started to pucker.
The team replaced covering which again lasted 9 months and has now split.
I requested a replacement covering which was refused stating it was wear and tear, really 9 months.
There is definitely a fault in the manufacturing process.
14 oktober 2025
Omdöme utan inbjudan
Svar från Natural Living
Dear Carl,
Thank you for taking the time to share your feedback.
Apologies for the issues you’ve experienced with your massage table. Your feedback has been taken very seriously, and our team is currently working closely with the manufacturer to review the concerns raised regarding both the frame and upholstery.
We are actively investigating the matter to determine the cause and the most appropriate resolution.
Thank you for bringing this to our attention and for giving us the opportunity to address it properly. Your feedback is invaluable in helping us maintain and improve the quality standards our customers expect.
Kindest regards,
Natural Living Team
Great massage table and an excellent…
Great massage table and an excellent price.
17 juli 2025
Omdöme utan inbjudan
Beautiful Quality with First Class Customer Service
I can honestly say dealing with the team at Natural Living has been an absolute dream. I had very specific table requirements which I know made dealing with me tricky. Despite this Modesta and her team went over and beyond to provide me with the information on their products that would best suit me. The quality when the table arrived was first class and so beautifully made and finished. Thank you whole heartedly to Modesta for your patience and perseverance in finding me the right table for my professional needs.
1 augusti 2025
Omdöme utan inbjudan
Excellent!
Excellent support, excellent delivery and excellent product! Thanks
19 juni 2025
Omdöme utan inbjudan
My order NEVER TURNED UP?!?!?!
I bought a massage bed from them and it never turned up its been close to 2 months with no contact what so ever. I have tried phoning, emailing and their online chat on the website. I am utterly appalled and would recommend to never buy anything from this company at all.
6 maj 2025
Omdöme utan inbjudan
Svar från Natural Living
Dear Reece,
Thank you for your feedback, and please accept our sincere apologies for the inconvenience and frustration caused by this situation. We fully understand how disappointing this experience must have been.
Please be assured that your concerns have been taken very seriously. We have made multiple attempts to contact you directly and have now escalated your refund request to the appropriate department for urgent resolution.
We are actively reviewing this matter internally to ensure it is fully resolved and to prevent a recurrence in the future.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
Kindest regards,
Natural Living Team
Beware stains on bamboo rugs
Initially I was delighted with the two bamboo rugs I received. However I soon realised they were inappropriate for the kitchen and utility room. Even spilling water resulted in an unsightly bleached stain which was very visible.Pet stains were impossible to remove without taking the colour our of the rug..
It would have been helpful if this had been made clear before purchase.
28 april 2025
Omdöme utan inbjudan
Svar från Natural Living
Dear Mrs. D Alexander,
Thank you very much for taking the time to leave a review, and for your thoughtful follow-up in recent correspondence.
We truly appreciate your honesty and your willingness to clarify the situation with us. As you’ve kindly confirmed, the review was posted in error and refers to a more recent rug purchase from another retailer, not to the bamboo rugs previously purchased from Natural Living.
While we no longer stock bamboo rugs, we’re pleased to hear that your initial experience with the ones we supplied some time ago was generally positive.
We’re currently staying in close contact with you regarding your active case with Trustpilot, and we’re grateful for your efforts to correct the review. We know your time is valuable, and we sincerely appreciate your openness and integrity throughout this process.
Please don’t hesitate to reach out if we can be of further assistance.
Kindest regards,
Natural Living Team
Arrived Quickly And Items Are Great…
Arrived Quickly And Items Are Great Quality!
25 april 2024
Omdöme utan inbjudan
Seller was able to resolve issues
Had an issue before in terms of the returns process but seller was nice enough to address my issues.
29 mars 2024
Omdöme utan inbjudan
Svar från Natural Living
Dear Angel,
Thank you for taking the time to share your feedback.
Our sincere apologies that the returns process has not been a positive experience for you.
Our team have reached out to you directly to make sure we get this resolved. We are also reviewing our policies to make sure the procedure for sending products back to our fulfilment centre is as easy as possible.
We value your business and hope to regain your trust by resolving this issue promptly and efficiently.
All the best,
Natural Living Support Team
Awful customer service
Awful customer service! I purchased a massage bed from them and the heated function has gone faulty, I first reached out to them in July and never received a response, I also sent them another email two days ago and still no response! There is no phone number to call them on either, this is the last thing I expected when purchasing an expensive massage bed!
11 september 2023
Omdöme utan inbjudan
Svar från Natural Living
Dear Ka-Cie,
Thank you for taking the time to share your feedback about your recent inquiry regarding your massage bed. We sincerely apologize that your experience wasn't up to our usual standards.
We're committed to providing excellent service to all our customers, and we appreciate you bringing this to our attention. To help us resolve this issue quickly and effectively, I've sent you a follow-up email requesting some specific information.
Rest assured, we'll review your information and work on a solution as soon as possible. We value your business and hope to regain your trust by resolving this issue promptly and efficiently.
Kindest regards,
Natural Living Support Team
Such an amazing place to buy spa…
Such an amazing place to buy spa supplies! I strongly recommend this looking for spa supplies.
31 oktober 2022
Omdöme utan inbjudan
Very happy with the customer service…
Very happy with the customer service and delivery of my hair product.
30 november 2022
Omdöme utan inbjudan
Natural Living is a great place to find…
Natural Living is a great place to find all things for health and massage practitioners!
30 november 2022
Omdöme utan inbjudan
Customer service was above and beyond…
Customer service was above and beyond helpful with all my questions about getting new Massagers
29 november 2022
Omdöme utan inbjudan
I was here for a Massage table
I was here for a Massage table, and I'm so glad I found Natural Living. Product Quality is amazing with generous prices.
28 november 2022
Omdöme utan inbjudan
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