National Motoring Lawyers Omdömen 

Ive had a case going on since january and national motoring lawyers have been nothing but helpful since i got in touch. Helped me with the hearing and managed to get my trial discontinued 6 days before it was meant to happen. 100% recommend

Paid for a solicitors, got a debt collector instead. Bully mentaility and jump on a vurlnerable situation. No communication, only emails gotten were regarding payment, no named contact and cancelled. But then got taken to court for small claims because i cancelled. AVOID!!!

Update: They lost at the small claims court, so i dont i guess i wasnt informed... as stated by the judge in charge!

I have had an extremely disappointing experience with this firm. In my experience, there was very little consideration for the human element involved in what is already a stressful and serious situation.

Communication was extremely poor, with long periods of no response and very little meaningful contact from my caseworker. I was also charged for specialists recommended by the firm, but I did not feel that their involvement adequately addressed the issues relevant to my defence.

One of my biggest concerns was the lack of communication about my legal representation. I was not given adequate information about who would represent me at trial, and I did not have a proper opportunity to discuss my case with the person representing me beforehand. I was also charged throughout the case without feeling that the work being carried out or the costs involved were properly explained or discussed with me.

Overall, I found the service unprofessional and lacking in communication, transparency and value. I am extremely dissatisfied with the way my case was handled and intend to raise my concerns through the appropriate complaints process, including the relevant Ombudsman procedure.

Based on my experience, I would strongly encourage anyone considering using this firm to ask detailed questions about communication, representation, costs and exactly what level of support they will receive before proceeding.

Excellent service case dismissed a week early. Special thanks to Gary, Sandra Cooper, Sue, Aaron, Bibby, Laura and Michael. Sandra was amazing with her attention to detail. I was extremely stressed and they were always helpful and constantly communicating.
They know the law around motoring really well. Many thanks

I would like to say a huge huge thank you to Sandra Cooper for her invaluable support and advice she gave me in concerns to my case, she was absolutely fantastic, very professional and went above and beyond in going through ins and outs of everything such a charming lady I owe her so much gratitude it’s unbelievable many many thanks indeed, highly recommend for anyone needing legal assistance

Without going into too much detail the service I received from this firm was inadequate , culminating in my lawyer arriving 45 minutes late and me having to represent myself as I was unable to liaise with him prior to entering the Courtroom .
They pursued me for extra fees nonetheless which I took all the way to small claims as i was confident I owed nothing. They did not bother to attend mediation and they did not bother to attend court despite being stupid enough to pay all fees. I won my case against them yesterday. It was not dismissed due to their non attendance, but after 30 minutes of me testifying and the Judge surveying and studying all requested paperwork submissions, she dismissed their claim against me as she found in favour of me in accordance with consumer goods act.
If you have a contract, and can prove under Consumer goods Act that you received appalling service from NML , I suggest fighting their demands for more and more money right into Court. It cost me nothing. They paid all Court fees.
Update, I have my outcome in writing.
Just to reiterate:
They did not turn up to court requested mediation
They did not present any court requested paperwork
They were absent in court on the day
They have proven they are incapable of representing themselves .
So please think twice before choosing them to represent you.

Highly recommend advocate Phillip Lucas for trial! Extremely professional! Got the outcome we wanted.

Excellent people, do not hesitate to call them they are extremely knowledgeable and always helpful. Thank you!!

They were so helpful and reassuring and kept me upto date with progress.

Unfortunately my experience is far too different from what most of the experiences here seem like….though the police never charged me as they later sent an NFA email to me. However I have already contacted and engaged the NMLs should the police charge me to court for an alleged drug driving (which I didn’t even do in the first place)but after all of that, I have called so many times to sick what the next line of action is but nobody would attend to me… just some customer care promising to pass me on to legal reps which never came up…quite surprised as I thought what if my case gets to court?… is this how hard it’ll be to even get hold of some legal representation?….Not convinced one bit really…

4 stars not 5

Firstly I cannot thank Sandra Cooper, David Houldcroft and Mr Lucas enough, all three of them were exceptional. I was in the very fortunate position that I could afford the very best and none of them disappointed. If you need a case winning Mr Lucas and Mr Houldcroft are the gents to go too!

Having said that, National motoring lawyers themselves as the third party provider are sadly not so great. Communication is extremely poor, and they are extremely aggressive in money chasing tactics. I was told after paying thousands in case costs they they would pull out of representing me if I didnt pay X amount by 12pm on a certain day. The tactics used were fairly shocking. This is not a representation of the solicitors appointed they were fantastic but I would be aware that the third party provide NML could do a much better job with customer service and communication. You do not want to be bombarded with invoices without warning or explanation as to what they are for when you are already facing stress. This is the reason its a 4 not 5 star review.

I would never trust this lawyers
They lie to me took money of £2800.

When couldn't pay any more i did go to court by my self because I lost my jobs .
Now then send me a bill £862.50
I would say nobody to use their service this bad service.

National Motoring Lawyers is truly the best choice for any drink-driving or accident-related case. They came through for me when I needed them the most and delivered exactly what they promised. Their professionalism, guidance, and commitment were outstanding from start to finish.

They handled my situation with expertise, kept me informed at every stage, and achieved a result I honestly didn't think was possible.

They are the best - reliable, knowledgeable, and absolutely dedicated to their clients. Highly recommended.

This company worked with me professionally from the start. I wasn't satisfied with the first representative I was sent, and he was replaced. Ms Heywood (and the case management team) took a tricky case and achieved a successful result. Other reviewers have mentioned that they don't update you step by step, but in court Ms Heywood was fully prepared and her work was impressive. I have no complaints, but be aware that their services don't come cheap.

Successfully dismissed the case. Staff were professional.

National Motoring Lawyers provided an excellent service. Their advocates were well chosen to support the facts of the case and were extremely efficient and knowledgeable. Allowing a quick and speedy process in terms of the evidence to collect so they could present it accordingly. The partnership between you and them is vital in getting the right result for both. At both court appearances the advocate was well informed and worked tirelessly to get the case ended as soon as possible. This wasn't possible in my case but eventually due to their persistence the case was dismissed. I couldn't have done it without them. I also like the one fee for everything approach so all costs from the outset are clear. My only slight disappointment is how long it is taking to hear about compensation. 8 months and counting.

My experience working with this firm has being great, they supported me the whole way throughout my case with fantastic results, wining my case, I couldn’t be more gratefu to all the team. Moreover, they are now helping to get all my fees back as my case was successful, brilliant. Thank you so much to all the team of National Motoring Lawyers

National Motoring Lawyers have been amazing from start to finish. They delivered exactly what they promised and achieved a fantastic result for me.
Aaron was excellent throughout, responding to emails promptly, keeping me updated, and taking the time to explain anything I didn't understand.
Neil, my reviewing lawyer, was also great and kept me informed throughout my case.
Mr Richard Berman represented me at my first court hearing for my plea. He was incredibly helpful, explained everything clearly, always answered my calls, and responded to my emails. He made the whole process much less stressful.
Mr Philip Lucas was an absolute godsend. He represented me at trial, and paying the extra to instruct him was worth every penny. I had originally wanted him for the trial, but he wasn't available at the time. Fortunately, he became available just one day before the trial. Despite the short notice, he thoroughly reviewed all the evidence the night before. On the day of the trial, he prepared the defence argument in around 40 minutes and secured a Not Guilty verdict.
I can't thank Mr Philip Lucas enough for everything he did. I would also like to thank everyone at National Motoring Lawyers for their professionalism, dedication, and support throughout my case. I highly recommend them to anyone who needs expert motoring law representation