We contacted Nana after a conversation with Samsung about our ice maker. We weren't really sure what their role was in the repair, but quickly discovered they were just the match maker between us and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a GE refrigerator in June 2022.. it stopped freezing and making ice in October. Under warranty I was assigned Nana services for repair. Daniel the technician was awesome. This was not a qui... Se mer
The technician arrived within the beginning time of the time frame. We was very pleasant and he explained in detail what could’ve been happening with my washing. And once he completed the repair he e... Se mer
Samsung transferred me to Nana to fix the Ice-maker in my Family Hub refrigerator. It all looked like a scam at first: everything was managed through the app, no phone number to contact,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Connecting consumers to appliance repair technicians via our app and website. Providing technology-enabled repair services today, training the workforce of tomorrow, and building the future of work for years to come. Nana's mission is to make people happy and simultaneously provide the highest level of service and peace of mind to every single one of our customers.
Kontaktuppgifter
4,7
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Swift and satisfactory job
We were going to receive service on Tuesday but received a call and a text message from Daniel on Monday that he could come on Monday. It just happened that Monday worked better than Tuesday. Also, we were just going to head out but had not done it yet, so the timing was perfect. The machine was fixed in around 10 minutes, and the communication was very good.
2 januari 2023
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Very knowledgeable and professional
Very knowledgeable and professional. Arrived on time and went through trouble shooting.
Fixed our washer leak.
2 januari 2023
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Dryer was brand new which was so…
Dryer was brand new which was so annoying but technician came quickly, diagnosed quickly and was rescheduled to fix about 2 weeks later. He was good. But issue has come up again so I’m not sure if I have a lemon or the fix wasn’t proper.
1 januari 2023
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service. However, if you are still having issues, please reach out to your warranty company. We would be more then happy to revisit.
Great experience
Prompt response, quick repair, friendly service, and clear communication tools
2 januari 2023
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Scott spent time explaining things to…
Scott spent time explaining things to us and was very helpful and knowlegable.
31 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
CJ is the best Washer and dryer…
CJ is the best Washer and dryer technician! Thank you for diagnosing the issue.
31 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Vasili knew what the problem was inside…
Vasili knew what the problem was inside of two minutes and fixed the problem within a few minutes. Would definitely use this company again.
30 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Recommend Rafael
Rafael was very professional and attentive. He did a great job!
30 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Great!
The technician came out quickly and on time and fixed the issue right away.
19 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Marco
Marco, our service technician was very helpful. He was insistent on getting it right. I am so appreciative of him. I would recommend him 100%. He was very thorough and is an expert in his trade.
28 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Great service
The Technician Moe actually called and showed up on time. After dealing with no shows no calls from the previous technician my dryer is finally fixed. Thank You Moe.
27 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Very satisfied
Getting an appointment with Nana was extremely easy and fast. Their system kept me up to date with every step of the process, including giving me a heads up as to exactly when my technician was expected to arrive. Bryce, our technician was friendly, knowledgeable, and repaired our machine quickly. He even took the time to reinstall our machine at just the right placement to accommodate for our uneven floors.
26 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Great service
Technician was quick, friendly and very competent. The service was easy to schedule, even around the holidays.
26 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
The technician was awesome!
The technician was great! He explained what the problem was and quickly returned to fix it when the part arrived.
24 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Friendly on time service
23 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
The tech was exceptional and understood…
The tech was exceptional and understood the situation clearly. Went over and above to get the repair taken care of !
22 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Bryce was terrific
Bryce was terrific. He knew exactly how to fix my problem. He also did a test at end to make sure my water pressure was right. He made my Christmas. Thank you Bryce
19 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Great Technician!
Arthur is a great technician, he’s very knowledgeable, friendly, and gets the job done. Thank you again!
18 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Excellent and speedy service
18 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
The technician Antonio was very nice…
The technician Antonio was very nice and completed the job quickly.
16 december 2022
Omdöme utan inbjudan
Svar från Nana
Thank you for your review. We are please that you are happy with your service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.