DONT BUY- One Gel polish short. Sent 3 emails no respond, and called several times no one answer their phone. There is no customer service!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used them once or thiwce. Shipping is always late even when paid to have it expedited. This time I bought a replacement glass bubbler for my Tug 2.0 after my girl accidentally dropped and cracked the... Se mer
Do not use this company. I wish I had read the reviews before placing the order which I have not received after almost 5 weeks !! I have sent 5 emails so far requesting Nails Direct to locate the orde... Se mer
FABULOUS PROFESSIONAL COMPANY - SUPERB CUSTOMER SERVICES & A REAL PLEASURE TO BUY FROM & CERTAINLY WILL BUY AGAIN ...... CANNOT BE FAULTED IN ANY WAY .... 100% RECOMMENDED & **10** HUGE STARS .... (... Se mer
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad customer service
Bad customer service
I placed an order from the ‘Gel’ section of the website, when the order arrived I tried the new colours out and realised they wasn’t staying on the nail so emailed and just enquired as to why this was. They replied saying it was normal nail varnish so I said how upset I was as I specifically went onto the gel section and clearly wouldn’t have paid all that money if I knew it was normal varnish. I had also sent them pictures of the varnish and of the nails I had tried it out on and the reply I got back to my email basically said you can return the products if they are unused at your own expense.
I have clearly already stated in my first email I have used the products with pictures.
I definitely wouldn’t have placed the order knowing they was normal nail varnish and definitely wouldn’t have used the company if I knew they was putting items in the wrong sections of their website.
Terrible - still not got my order after nearly a month
Terrible. If I could give no stars, I would. I ordered items advertised as in stock with delivery in 2-3 days, but the day after I paid I got an email saying the items were out of stock. Totally misleading. I then received someone else's order (with their personal details) delivered to me by mistake. I then got 3 of the 5 products I ordered 2 weeks later, after several emails asking for an update but no response from the retailer by phone and only once by email. I AM STILL WAITING FOR TWO OF THE PRODUCTS NEARLY A MONTH LATER!! I know we're in 'unprecedented times' but to take my money and mislead me on stock is not acceptable - it's bordering on fraud.
Good Company
Good Company, very quick delivery and fair price would use again.
Love this company
Love this company, so much choice and very competitive prices. Fast delivery too!
1st Class Service
Ordered my polish and cuticle oil late on a Friday afternoon and it was delivered on Saturday morning - 1st class service. Have used this company several times and they have always given good service and the prices are very competitive. Even when an issue occurred with an order last year, they sent me constant email updates and a free gift as compensation. I definitely recommend this company.
Given misinformation about stock
Ordered two bottles of Gellux polish and was charged for them and informed that they were both on their way. When the package arrived there was only one bottle and a note to say they were out of stock of the other colour and they had refunded me for the missing bottle. They should have informed me immediately that they were out of stock. Their prices are higher than many places and I only bought from them because they said they had the second colour. Will definitely not be purchasing from them again. Complained and got a very poor response - merely repeating to me that they were out of stock.
Really great
I would thoroughly recommend this website, they stock a great selection of brands and colors, postage was in one day!
Amazing!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








