It was easy to use the website and place the order. The hand wash is absolutely wonderful and leaves the hands nice and soft after using. I suffer from eczema and find it does not upset it at all. You... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... Se mer
Företaget har svarat
I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... Se mer
Företaget har svarat
Purchased several soap-on-a-rope in the two new fragrances and was able to take advantage of a promotional discount code. They come in attractive slide out boxes making them ideal as gifts and they ha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com
Kontaktuppgifter
01550 777155 Myddfai Trading Company Ltd, Abermarlais Business Park, SA19 9NG, Llangadog, Storbritannien
- 01550 777155
- shwmae@myddfai.com
- www.myddfai.com
4,9
Utmärkt
705 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Myddfai.com
Thank you for your kind words! We're thrilled you enjoy our product and service
Great presents from a ethical company
Item (wax melts) was lovely and beautifully packaged
Arrived quicker than expected
Nice to buy from a local/ethical company and we especially liked the bi-lingual leaflet explaining about the company and its workers .
We bought on line- but next time will go into the Llandovery shop
20 januari 2025
Svar från Myddfai.com
Thank you for your lovely feedback! We're so glad you enjoyed the wax melts and packaging. We look forward to welcoming you to our Llandovery shop next time.
It is a great product and a superb…
It is a great product and a superb service. I really recommend it.
13 januari 2025
Svar från Myddfai.com
Thank you for your kind words and recommendation! We're thrilled you’re happy with our products and service.
A pleasure to deal with this company
They reply to messages promptly and in a friendly and efficient way. As I live locally I arranged to collect my order from the shop in Llandovery. The staff there were very welcoming, and it was a pleasure to browse in the shop.
10 januari 2025
Svar från Myddfai.com
Thank you for your feedback! We're so glad you had a great experience with us and enjoyed visiting our shop in Llandovery.
Good quality and efficient service .
Lovely products nicely presented and quick turnaround time. The fact that they use Royal Mail for deliveries is areal plus as well- other couriers are not very reliable.
19 januari 2025
Svar från Myddfai.com
Thank you for your kind feedback! We're so glad you enjoyed our products and appreciated the quick delivery with Royal Mail.
Haven’t received the goods
19 januari 2025
Svar från Myddfai.com
Hi Chris,
Thank you for bringing this to our attention. We’re truly sorry to hear about your disappointment, but we’d like to clarify the situation regarding your order.
According to our records, your package was dispatched via Royal Mail 48 hours on the 20th of January. Their tracking information shows that delivery was attempted on the 22nd and 23rd, but unfortunately, there was no one available to receive it at the time. The package is currently being held at the Cardiff sorting office, awaiting further instructions.
To ensure you can receive your order as soon as possible, you can arrange a re-delivery or collection online here: Royal Mail Re-delivery Request. You will need your tracking number which aw on the order dispatch confirmation, but i will send this to you again via email.
Thank you for your understanding, and we hope this helps resolve the issue quickly.
Svar från Myddfai.com
Thank you for your kind words and feedback! Much appreciated
Lovely product
Lovely product, use regularly (liquid soap and moisturiser). Good value for the quality.
17 januari 2025
Svar från Myddfai.com
Thank you for your feedback! We're so glad to hear our products are of great use to you
Cynnyrch da iawn
Cynnyrch da iawn. Hefyd defnydd da o'r iaith. "Nid dwi'n gofyn bywyd moethus" fel mae'r emyn yn mynd. Roedd y danfoniad ar amser. Pob llwyddiant ar gyfer y dyfodol.
14 januari 2025
Svar från Myddfai.com
Diolch am eich geiriau caredig! Rydym wrth ein bodd eich bod wedi mwynhau'r cynnyrch ac wedi gwerthfawrogi'r iaith.
We went on a weekend break & in the…
We went on a weekend break & in the lodge, they had Myddfai in the toilet & shower.
Such a lovely smell, so I ordered the Sea Breeze shampoo & conditioner also the shower wash.
Ordered online, easy to do & arrived a few days later. Since then I have ordered the ltr bottles in both, so I never run out.
22 november 2024
Svar från Myddfai.com
Thank you for sharing your experience! We're so pleased you discovered us during your weekend break. It's wonderful to hear you've stocked up with our larger bottles. Enjoy!
Overall experience
My question was answered super quick. Ordering was easy and delivery was also quick.
Product is fab...I'm already recommending. Hope i get commission 😄
9 januari 2025
Svar från Myddfai.com
Thank you for your feedback! We're thrilled you had such a great experience and love the product. Your recommendations mean a lot to us!
Svar från Myddfai.com
Thank you for your feedback! We hope to serve you again soon
Beautiful, Luxury Soaps
I received the soaps I ordered in good time. They were packaged well in biodegradable packaging. The soaps were even better quality than I had expected and they smell gorgeous. The perfect treat for the New Year.
4 januari 2025
Svar från Myddfai.com
Thank you for your kind words! We're thrilled to hear your soaps arrived promptly. Enjoy your New Year treat!
I'm a returning customer
I'm a returning customer. I love your core philosophy and the way your company continues to work with and support people with learning difficulties , thereby benefiting the local community. I'm also very pleased with the prompt delivery of my orders.
2 januari 2025
Svar från Myddfai.com
Thank you for your support and feedback! We're so glad you value our ethos and we're happy to hear you're pleased with our delivery service. We look forward to serving you again.
Service was good
Service was good. Site was easy to use. Changes to the product stopped me giving 5 stars.
1 januari 2025
Svar från Myddfai.com
Thank you for your feedback
Fantastic products
Fantastic products. First tried when we had a holiday in wales in a little cottage. Fell in love with the smell first. Other candles and room sprays give me headaches, but these are lovely. Hand soap and moisturiser are gorgeous.
31 december 2024
Svar från Myddfai.com
Thank you for your feedback! Were so glad you’ve found products that work perfectly for you.
Wow 🎉🥳
Wow! Amazing service 😊
I placed my order on Tuesday evening and arrived Thursday by 9am ...wonderful service and super products - I'm over the moon. Thank you
5 december 2024
Omdöme utan inbjudan
Svar från Myddfai.com
Thank you for your feedback and kind words! We hope to serve you again soon.
Svar från Myddfai.com
Thank you for your feedback, much appreciated!
A wonderful shopping experience.
First of all, the beautiful aroma lured me into the shop and the manager was very welcoming and helpful to me in choosing a suitable gift. I already knew of the legend of the physicians of Myddfai and he gave me more information on the subject. I was very impressed to learn that the company employs people with autism and learning difficulties and it was clear that the manager knew the products well and was keen to tell me of the quality ingredients.
What a lovely shopping experience, it was so good that I went back 30 minutes later to buy more products.
13 november 2024
Omdöme utan inbjudan
Svar från Myddfai.com
Thank you so much for your kind words! We're so pleased to hear you enjoyed the Myddfai experience, it's always a great pleasure to inform customers all about us and the history that we include with our products. Thank you again and hope to see you again soon.
The products are fantastic and your…
The products are fantastic and your customer care is totally brilliant. Your company really is customer facing, well done and thank you
5 november 2024
Svar från Myddfai.com
Thank you so much for your kind words! We're thrilled to hear you're happy with our products and our customer care. Your feedback means a lot to us. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.