When this company took my money, the website said delivery was 4 to 5 weeks. I discovered by accident some time later that delivery on the website had been changed to 30 to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
UPD: Refund for a straightforward return finally issued the last week of November for the order placed more than 12 months ago. So upgrading this to 2* from 1* on account on finally getting some money... Se mer
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mer
Ordered a bed on 14th June and still not received. Was told up to 25 working days when asked for a delivery date. Unfortunately that came and went. I've emailed and called numerous times and keep bei... Se mer
Företagsinformation
Skrivet av företaget
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Kontaktuppgifter
Storbritannien
- www.mychildsroom.co.uk
3,1
Medel
254 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic for my single room
Took just over a month to be delivered so do not be alarmed by the timing as I was. The men were very helpful and one in particular helped me put the bed together hours after it was delivered through the phone. That eased my worries as he gave me step by step directions. The bed is amazing, quality is great as I’ve had it for a couple weeks now. Would recommend to any one of any age as I myself am not a child.
30 maj 2024
Omdöme utan inbjudan
The bed received on time and looks very…
The bed received on time and looks very nice
24 maj 2024
Omdöme utan inbjudan
Lovely bed
Lovely bed, beautifully made and my daughter loves it. The mattress is also perfect so far. I told them I would be at work on the day they wanted to deliver so they delivered later on in the evening for me which was appreciated. Great service overall, thank you 😊
16 maj 2024
Omdöme utan inbjudan
Beautiful bed for my daughter’s…
Beautiful bed for my daughter’s bedroom, customer service was great they kept in contact the whole way through sending fabric samples and keeping me up to date with delivery schedule. Will be ordering from them again when we do my other daughters bedroom.
22 maj 2024
Omdöme utan inbjudan
Lovely bed for our daughter’s tiny…
Lovely bed for our daughter’s tiny bedroom, great storage, very well made! The delivery took over 3 weeks but it was so worth the wait. Great service, very recommended, thank you!
4 maj 2024
Omdöme utan inbjudan
Very good customer service
Very good customer service, very good quality bed. Delivery was within the 2 weeks given.
14 maj 2024
Omdöme utan inbjudan
Amazing service and quality of bed
From before ordering, inquiring, to placing an order and through to delivery communication was 5 star. I wanted a faster delivery than the normal wait time and they tried their best to accommodate that. Really pleased with the service and very happy with the bed. Loving the ample storage space and convenience of a side lift ottamen due to layout of room. A nice sturdy bed. Will definitely be using in future again. Can’t fault service or bed.
9 maj 2024
Omdöme utan inbjudan
Great customer service
Bed frame was exactly what I was looking for, delivery was a bit longer then expected however they was very helpful in letting us know when it will arrive and kept us up to date
2 maj 2024
Omdöme utan inbjudan
Great company cannot fault them.i was…
Great company cannot fault them.i was unable to find a single bed this size to fit in an awkward space in my son's bedroom. I am extremely impressed.thumbs up.
1 maj 2024
Omdöme utan inbjudan
Beds delivered as expected on day…
Beds delivered as expected on day arranged previously, delivery was prompt, polite - courteous so we were delighted. Delivery men couldn't do enough, great to see the goods being properly cared for from start to finish, well done..
27 april 2024
Omdöme utan inbjudan
Gorgeous ottoman single bed for our…
Gorgeous ottoman single bed for our daughter, really good quality & price during a special offer. Lovely colour & fabric, 100% happy with it.
Service was amazing, great communication and no problems with delivery, they went above & beyond making sure we were happy with the time even helping out with getting the bed in the house to suit our needs.
We would definitely buy again & recommend with confidence.
23 april 2024
Omdöme utan inbjudan
Ordered my little girl a bed she loves…
Ordered my little girl a bed she loves it, loads of room under for storage!! They sent the samples out really fast and answered all calls and questions regarding delivery.. would recommend this company for your beds 🙌🏻
25 april 2024
Omdöme utan inbjudan
Very good service.Very nice bed !
22 april 2024
Omdöme utan inbjudan
very nice bed and did fit perfectly in…
very nice bed and did fit perfectly in my son room. the measurements were accurate. delivery took bit long but it was worthy to wait for it. communication was smooth and easy. thanks again
22 april 2024
Omdöme utan inbjudan
Beautiful sturdy beds
I ordered three silver grey single beds and I am in love with them. Very sturdy and beautifully made.
27 februari 2024
Omdöme utan inbjudan
Love our new beds!
My kids are really happy with their new beds! They’re extremely well made and after ordering one and seeing the quality, I placed another order for another 2 which arrived less than a week later! Even my Mum has now placed an order too. All the guys I’ve spoken to at Mychildsroom have been polite and helpful too.
18 april 2024
Omdöme utan inbjudan
Great beds very good quality and great…
Great beds very good quality and great material. Very happy with my purchases.
7 april 2024
Omdöme utan inbjudan
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