When this company took my money, the website said delivery was 4 to 5 weeks. I discovered by accident some time later that delivery on the website had been changed to 30 to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
UPD: Refund for a straightforward return finally issued the last week of November for the order placed more than 12 months ago. So upgrading this to 2* from 1* on account on finally getting some money... Se mer
Bought the Chesterfield Buttoned Fabric Upholstered Low Headboard with Kids Ottoman Storage Bed Base, was very pleased when it arrived. It took about 4 weeks to arrive which is fantastic as it’s all... Se mer
Ordered a bed on 14th June and still not received. Was told up to 25 working days when asked for a delivery date. Unfortunately that came and went. I've emailed and called numerous times and keep bei... Se mer
Företagsinformation
Skrivet av företaget
MyChildsRoom is a UK-based specialist in made-to-order bedroom products for children and families. We design and supply a carefully selected range of beds, including ottoman beds, divan beds, bunk beds, headboards, mattresses, and ottoman storage boxes, with a strong focus on safety, durability, and practical design for everyday family use. We specialise in 2ft6 small single and 3ft single beds, making us a popular choice for children’s bedrooms, smaller spaces, and growing families. Many of our products are made to order, allowing customers to choose from a wide range of fabrics, colours, and finishes. This bespoke approach means each item is produced specifically for the customer rather than taken from stock, helping families create bedroom solutions that suit both their space and style. Why choose made-to-order? Made-to-order production allows for greater choice, improved quality control, and products that are built with long-term use in mind. Because items are manufactured individually, production and delivery times can vary depending on the product and level of customisation selected. We provide clear and realistic delivery information at the point of ordering and encourage customers to review this carefully before purchase. We understand that ordering a bed online—especially for a child—is an important decision. Our team is available to assist with product queries, sizing, fabric choices, and delivery expectations both before and after an order is placed. Customer communication and aftercare are central to how we operate, and we value customer feedback as a key part of continually improving our service. Our aim is to provide thoughtfully made bedroom products, honest communication, and a reassuring experience for every family that chooses MyChildsRoom.
Kontaktuppgifter
Storbritannien
- www.mychildsroom.co.uk
3,1
Medel
254 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely delivery drivers arrived on…
Lovely delivery drivers arrived on schedule after calling to advise time
Very happy with bed base,sturdy well upholstered & drawers work!!!no wobbly bits!! Thank you
6 februari 2024
Omdöme utan inbjudan
Highly recommend
Received a single ottoman bed for my 3yr old. It came already assembled, you just fit the legs and headboard. Very good quality wood and material. Ottoman function very powerful. Comfy mattress. Arrived around 3 weeks after purchase but made to order. Delivery men very helpful. Would highly recommend.
6 februari 2024
Omdöme utan inbjudan
Single Ottoman Bed & Headboard
Really happy with our single ottoman + headboard and my daughter loves her new bed! Delivery details and communication was good and the guys were polite and efficient when delivering. I would definitely recommend.
3 februari 2024
Omdöme utan inbjudan
Otterman Single Beds
I ordered two otterman beds, side opening, it took 3 wks to come, which is reasonable as they are made to order, i was kept upto date with the order, via whats app messages that i had sent to them, they were delivered by two very polite gentleman who rang me several times on the day of delivery with the estimated time of delivery, the two beds are of very high standard and quality, very reasonably priced too, compared with other similar beds out there, there is No bad chemical/fishy smell of the cheap glue some companies use to glue the fabric onto the bed, as i previously have had experience of, i would definitely recomend MyChildsRoom to all my family and friends
3 februari 2024
Omdöme utan inbjudan
Excellent communication and they worked…
Excellent communication and they worked hard to meet my dates and requirements. Really pleased with my purchase and the 2 single storage beds looked great in the bedroom. Thank you and no hesitation on 5 stars!!
31 januari 2024
Omdöme utan inbjudan
Highly recommend, excellent customer service
From the very start customer service was friendly, efficient and professional, answering any questions immediately. I was kept updated with delivery status and the bed was delivered within the promised timeframe. The bed was very well made and I would definitely recommend without hesitation.
1 februari 2024
Omdöme utan inbjudan
So pleased with my purchase of the…
So pleased with my purchase of the custom made ottoman bed. Fabric samples were posted quickly, great variety of colours and textiles. Great value for money and customer service was spot on, quick response to emails and delivery driver in contact so we didn’t have to be sitting in all day. Would highly recommend.
27 januari 2024
Omdöme utan inbjudan
Beautiful beds
Beautiful beds, fantastic customer service and prompt delivery. I would 100% recommend
16 januari 2024
Omdöme utan inbjudan
Great quality for decent price
Great quality for decent price, simple to put together. Excellent value
26 januari 2024
Omdöme utan inbjudan
Fantastic service
Fantastic service, high quality product & brilliant customer service. Would highly recommend.
26 januari 2024
Omdöme utan inbjudan
Great service
Great service, order sample swatches first which arrived swiftly. Price and quality of fabric had me sold on ordering a side lift ottoman divan base for my son’s room, it arrived in excellent condition and is well made. Great communication and decent delivery timeframe with a bespoke item. Would definitely order again in the future. Many thanks ☺️
25 januari 2024
Omdöme utan inbjudan
Single bed
Good quality product, helpful staff. All good so far, excellent service.
24 januari 2024
Omdöme utan inbjudan
Amazing
The website was great to look through and measurements were straightforward and the options were amazing with the colours etc. Communication was fantastic and very helpful and quick.
19 januari 2024
Omdöme utan inbjudan
Bed was just right
Bed was just right, looks more expensive and elegant in real life.
19 januari 2024
Omdöme utan inbjudan
I order and received less then a week :)❤️❤️…
Just to say thanks so much for the fast delivery, and ur response:) 100 % recommend the delivery guys been Great staff, well pack , the bed arrived on perfect time for my boy birthday a day before soo time to fit on he love the carbed everything exactly, Describes, the quality is very good, frame etc. is very safe for kidz ❤️❤️❤️🙏🙏🙏
12 januari 2024
Omdöme utan inbjudan
Beautiful beds we got delivered…
Beautiful beds we got delivered perfectly on time. Great customer support 24/7.
Beds are very solid and excellent quality!
I would buy here anytime again and I would highly recommend this company!!!
Thank you very much, pleasure doing business with you!!
21 januari 2024
Omdöme utan inbjudan
Great quality ottoman bed and efficient customer service
Honestly, one of the best priced beds I've seen compared to other sites and super quality to match, received the order in less than 2 weeks, and I was whatsapping them throughout when I had any questions and they replied asap. So easy to communicate with!! I am thinking about ordering another bed now for the spare room!! So happy with my purchase!!!
22 januari 2024
Omdöme utan inbjudan
Very pleased with the bed and storage space
Very pleased with the bed. I ordered for my son for his new room. Really pleased with storage space. My son also very happy. Thank you so much. I will recommend my friends and family.
13 januari 2024
Omdöme utan inbjudan
Really pleased with the bed
Really pleased with the bed. Our child loves it. Easy to assemble and great communication on delivery day/time
15 januari 2024
Omdöme utan inbjudan
Beautiful bed
Really pleased when i found this website where i was able to order the bed and even choose what colour fabric i wanted. They have quite a range of colors for your desire. We choose plush pink which my little one’s favorite color and we are chuffed when the bed arrived.
We ordered divan base with matching headboard also ordered the ortho memory foam mattress which is quite thick and comfortable.
Now i am eyeing on having a matching wall panel mounted board for the wall. But will save it for next time or good sale .
And to the dear seller. Really helpful and replies you instantly and made sure that everything was ok.
14 januari 2024
Omdöme utan inbjudan
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