My Baby Stroller  Omdömen 

190
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I wish I had heard of this business earlier in my parenthood journey, and I would highly recommend to parents, especially those based in the West Midlands who want to visit in store. Their... Se mer

Betygsatt 5 av 5 stjärnor

The team were really informative to help us pick the right pram and gave great customer service. We had a few issues with timings and Richard kept me updated throughout. I was unable to collect my pr... Se mer

Betygsatt 5 av 5 stjärnor

Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. också i
  3. Babyklädesbutik

Skrivet av företaget

My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(190)

36 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

fast delivery

I received my stroller after purchased a week. It was a fast delivery than I expected! Nice

22 februari 2023
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you ! :)

Betygsatt 5 av 5 stjärnor

Great experience

Really helpful staff. I needed to check on the progress of my order and was dealt with very promptly with a follow up email on the dispatch information. Delighted when it arrived exactly when promised would definitely recommend

26 februari 2023
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you ! :)

Betygsatt 5 av 5 stjärnor

Im soo pleased and happy with the…

Im soo pleased and happy with the service they gave me and my family. They care, listen, they are proactive and put in a lot of hard work for their customers. I will always look to purchase items from here moving forward, whether it's my children, family or friends. Thank you I love our new yoyo connect and its just what i needed for traveling often.

18 februari 2023
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you! Glad we could help

Betygsatt 5 av 5 stjärnor

Great experience

I was skeptical at first but after reading the reviews I thought why not and I was not disappointed. I’m travelling with a 4 month old in 2 weeks time and for a long time I’ve been searching for a travel pram. I already have the doona and joie but wanted something lightweight and settled for a YOYO. Did some research and My Baby Stroller came up. After I made the purchase I was updated throughout the entire process, I wasn’t worried about delivery day/time as I got regular updates via email and text.

Very pleased over all, I'm happy with my purchase and would definitely recommend. I’ll be back to purchase a cot soon - thanks!

16 februari 2023
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you! Happy to help

Betygsatt 5 av 5 stjärnor

Great service

Great service! Delivery was on time within the 5 to 6 days time frame. Customer service support was great as well! I have messaged them to ask if there's any updates on Delivery and they responded straight away.

30 januari 2023
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you ! :)

Betygsatt 5 av 5 stjärnor

We bought a cot from baby stroller and…

We bought a cot from baby stroller and the website was easy to use. The cot was delivered quickly and we were kept up to date as to when it was dispatched and would be delivered.

15 januari 2023
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 1 av 5 stjärnor

Item was faulty I’ve returned it but no…

Item was faulty I’ve returned it but no confirmation or refund

28 december 2022
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Hi, your item was taken back to the manufacturer to find the fault and issue. Once they confirmed the issue you were refunded asap. Communication was between yourself and the manufacturer, not us on this occasion. I apologise that they did not get back to you sooner. Since you wrote this, you have been contacted and everything has been sorted out.

Betygsatt 5 av 5 stjärnor

Simply brilliant!

Simply brilliant!

Communication was great throughout, as was every other aspect of customer service.
Couldn't recommend enough.

We had a tailor made bundle to suit our needs and ended up going with a brand for a travel system we hadn't even considered before going into the shop. The team are extremely knowledgeable and friendly. Other shops I've been in have felt very pushy. This shop is on a lovely street, beautifully presented with some genuinely lovely people working in it.
I wouldn't hesitate to return if we need anything else.

21 december 2022
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you very much for such kind words. We are really happy that you got everything you needed and a great experience .

Betygsatt 5 av 5 stjärnor

Best pram shop i have found

Best pram shop i have found, so much choice and very helpful. They stock all good quality products. Customer service is just brilliant, so helpful.

4 november 2022
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 4 av 5 stjärnor

Great experience buying from them

Great experience buying from them. They were knowledgeable about baby products and guided us in our purchase. Some delays delivery but noting major.

30 november 2022
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 4 av 5 stjärnor

Good online store

Well priced products, an option to use Klarna and spread the cost of purchase. Had a hiccup with delivery but received all items in the end.

28 september 2022
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you :)

Betygsatt 5 av 5 stjärnor

Positive experience.

Positive experience.. Found them to be very helpful and friendly. Would recommend them and would definitely purchase more items from them.

20 oktober 2022
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you :)

Betygsatt 5 av 5 stjärnor

Staff is very helpful

The staff is helpful. The store has a wide selection of furniture, strollers, clothes, and other things for babies and kids.

5 maj 2022
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you! :)

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