My Baby Stroller  Omdömen 

189
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The team were really informative to help us pick the right pram and gave great customer service. We had a few issues with timings and Richard kept me updated throughout. I was unable to collect my pr... Se mer

Betygsatt 5 av 5 stjärnor

My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My favourite shop there is, I have had an uppababy minu duo and the bugaboo stardust off my baby stroller and they are brilliant. Laura and her partner or husband (apologies for not knowing Laura �... Se mer

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Betygsatt 5 av 5 stjärnor

Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Se mer

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. också i
  3. Babyklädesbutik

Skrivet av företaget

My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(189)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Staff were extremely helpful with…

Staff were extremely helpful with answering questions about the pram I was interested in. Any questions they couldnt answer they went away, found out and called me back promptly.
The gentleman who delivered my pram called me to let me knowhe could deliver it personally so could get it sooner!
Excellent in all aspects!

6 augusti 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Happy to help, thank you !

Betygsatt 5 av 5 stjärnor

Above and beyond!

Brilliant communication, kept up to date every couple days on my order. Went above and beyond to locate the pram I wanted. Thanks so much!

21 juli 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

I order a chair for a baby

I order a chair for a baby, that had to be returned for replacement. Company dealt with this in professional manner and quickly. Got my replacement soon afterwards. Very happy now. Always responded fast to emails and solved the issue. Recommend !

1 augusti 2025
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

Will always buy from here

My first time ordering from this place, made me more comfortable doing so after seeing all the positive reviews and reasonable prices. They always have more stock than other places! The buggy arrived safely, at the estimated delivery time.

25 juni 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

Very good service

Very good service. They emailed me to keep me informed throughout the process and delivery. Very pleased with the packaging and the product.

5 juni 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

Great buy

Great buy. My daughter loves her car seat and its easy to clean/brush off dirt

27 maj 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

The Company were great to communicate…

The Company were great to communicate with, both before and after the sale. They offered a really good price and proactively kept me updated regarding the delivery of my order. It was nice to feel like there are still companies that offer a personal service out there!

3 juni 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

Betygsatt 5 av 5 stjärnor

Lovely local family business

Lovely local family business - really welcoming and knowledgable especially to us as first time parents. Great product, smooth delivery, 10/10

26 maj 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you!

Betygsatt 5 av 5 stjärnor

Brilliant customer service and…

Brilliant customer service and communication. We had a delay on our order which wasn't the shops fault and Laura kept us updated throughout the whole process.
Thanks!

29 april 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you!

Betygsatt 5 av 5 stjärnor

Highly recommend.

Staff were very helpful and friendly.
Very cooperative in exploring options and even considering price match.
They were very easily contactable.
The product was conveniently delivered to our house.
We haven’t used the product yet so unable to comment on the quality of it.

25 april 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you!

Betygsatt 3 av 5 stjärnor

Disappointing experience

I phoned to enquire about delivery lead times for a car seat and was promised a call back.

Not only did I not receive a call, but the car seat I was looking at then became more expensive on the website and was suddenly marked ‘out of stock.’

Very curious.

Good thing I didn’t buy the car seat, if it isn’t really in stock…? At best, they don’t call people back when they say they will. At worst, they don’t keep their website updated and/or have supply chain issues.

Disappointing, as I wanted to support a local, independent business.

1 maj 2025
Omdöme utan inbjudan
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Hi, thank you for your feedback. The item you enquired about had been discontinued and was still showing on our website. We are just a small team and on this occasion we had missed this update.

Thank you for noticing that this was displayed wrongly, it has now been rectified and we will take your feedback on board to prevent this happening again.

I'm sorry we didn't get back to you straight away, but we always get back to enquiries within 24hrs, however you left this review a couple of hours after you called.

Betygsatt 5 av 5 stjärnor

My experience has been over al very…

My experience has been over al very satisfying. There was a slight miscommunication on the website which was revolved very quickly through chat. Richard was delightful and helpful! Highly recommended. Great prices and customer service!

20 mars 2025
Logotyp för My Baby Stroller

Svar från My Baby Stroller

Thank you !

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