Music Matter Omdömen 

7 016
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Superb advice about art dj pre amp, great communication and rapid delivery. Pre amp is ace and built like a tank and delivers in spades. Very punchy with sub bass speaker. Has a high lumen blue light... Se mer

Betygsatt 5 av 5 stjärnor

Best prices UK has to offer. Amazing customer service. I can't praise the team enough for helping me choose the right gear for my needsand making sure I was 100% happy with everything after it a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’d never heard of Music Matter, despite being a pro musician and teacher for many years. I stumbled across them when looking to purchase a compact PA system and they were the best price online. Price... Se mer

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Betygsatt 5 av 5 stjärnor

Music Matter gave excellent advice from the off, whether on what type of computer to pair with the MOTU 828 or on the specs and correct connections (ports, etc). Their after-sales support is also hel... Se mer

Företaget har svarat

Företagsinformation

  1. Musikaffär
  2. Leverantör av audiovisuell utrustning
  3. Butik för DJ-utrustning
  4. Elektronikbutik
  5. HiFi-butik
  6. Musikinstrument

Skrivet av företaget

Music Matter is one of the UK's fastest growing online specialist stores where you can buy the latest professional music technology, recording and studio equipment, digital drum kits, DJ hardware, PA equipment and lots more besides. As UK authorised main dealers for all our stocked brands we have access to all the latest hardware & software from major music technology companies, supported by some of the best available specialist knowledge in the UK from our dedicated head office and retail store colleagues. With a strong focus solely in the music technology sector, we are sure we have the products and knowledge to support and assist beginner’s right through to high end touring musicians, producers and engineering professionals - We regularly supply some of the largest producers and artists in the UK, Europe and beyond. Why not come and visit us in store for one of the best music technology store experiences in the north of England! We are open Monday to Saturday and offer the rare opportunity of physically trying before you buy on over £150,000 worth of class leading equipment from leading brands like Yamaha, Roland, Alesis, Native Instruments, Adam Audio, Beyerdynamic, Focusrite, Rode, JBL, Mackie, Korg, Genelec, Audio Technica, Arturia, Allen & Heath, RME, Novation, Focal, Tascam, Bose, LD Systems, Denon, Studio Logic, IK Multimedia, MOTU, Rane, Neumann and many, many more. We are always happy to try and accommodate requests, so please contact us if there is a particular item you wish to try in person. If you order online from us we offer a class leading fast dispatch, often next day on instock items with our preferred delivery partner DPD allowing full tracking and peace of mind to know your parcel is the hands of the UK's number one for premium delivery.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,8

Alla omdömen

(7 016)

2 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I have had great help and understanding of the equipment i was buying…

I have had great help and understanding of the HK Audio equipment I've purchased and been told to ring them if any problems upon and after delivery.
Even told how to pack the speakers in their bags as to not knock the ends in my car.
Richard was very helpful there is no denying, even told me from previous same items other people purchased and assured me i got the better sized speaker system.
Many thanks Richard and Music Matter I will genuinely buy more equipment as the help i have had as been superb.

2 april 2025
Omdöme utan inbjudan
Logotyp för Music Matter

Svar från Music Matter

Hi Kenneth, what fantastic feedback to give to our team! We really appreciate you taking the time to share your experience and how it felt to be a customer. Of course we look forward to serving you in future!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

The customer service is incredible and…

The customer service is incredible and they have the best prices.
I bought a Moog Subsequent 25 for £850, which was already the best deal on the internet. Another store then offered it at £699 because of a warehouse sale and Music Matter refunded me the difference. Incredible, I'm deeply grateful!

I've bought lots of gear from them and i've never been disappointed. Highly recommend!

2 april 2025
Omdöme utan inbjudan
Logotyp för Music Matter

Svar från Music Matter

Hi Simon, we really do proud of ourselves on trying to look after our customers and sometimes things like this just simply aren't possible but of course we like to look at every case individually and where we can we will do something. In this instance we actually lost a little bit of money but we can tell from your feedback that was a worthwhile investment as not only have we looked after you traditionally but we are positive you will come back to us in the future. We also appreciate you pointing out it was the best price available to you at the time as is normally the case with everything we sell!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Excellent service

1 april 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Andrew we really appreciate your kind feedback and thank you for your business we look forward to you shopping with us in future.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

You can’t go wrong here

You can’t go wrong here, next day delivery straight to your door a great company to buy from don’t hesitate.

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Jamie, it's brilliant to know that you feel so confident to recommend us to people! Please don't hesitate yourself if you need anything my mate just ask!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Top service

Shipping was super fast and product was exactly as described. Top service.

28 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Chris it's fantastic to hear that we really got it spot on for you! Please feel free to reach out to us again if you need any assistance.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

It came in perfect condition for the…

It came in perfect condition for the cheapest price i could find. Music matter will always hold a place in my heart.

28 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Joshua we're really proud of our ability to compete strongly on pricing but also feel the customer service is critically important and we hope you felt that too and the quality of our transaction!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Fast personal service

Very helpful on the 'phone with product advice. Dispatched and delivered quickly and efficiently. Great service!

27 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Phil, there's a lot of places that try and compete on price but we know the importance of customer service and advice. Really glad we were able to help out.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

easy smooth ordering and arrived next…

easy smooth ordering and arrived next day under normal free delivery...very happy!!

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Remarc, we always hate to get good to customers quickly and especially if we have capacity we will try and process all all the orders no matter whether they are free delivery or paid for delivery.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Perfect

Gd timing best around

27 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Lewis nothing pleases us more than to know you feel that we are the best around - it's really appreciated!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor
Logotyp för Music Matter

Svar från Music Matter

It sounds like you've definitely experienced two of our service pillars but we also like to think we can offer a fantastic advice if required! We really appreciate your feedback!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Another 5* .. its getting boring lol

Another 5* ... Took advantage of the sale and treated myself to a new set of headphones.. fantastic quality.. fast delivery.. and best price ANYWHERE on the net. Always fantastic service and quality from music matter.. my go to place for all audio purchases now !

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Tony, we really do try for the kind of consistency that allows you to leave these positive reviews time and time again! Thanks for noticing and still letting us know!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 3 av 5 stjärnor

Excellent website, poor delivery.

Really liked the website quick and easy to use and have a wide range of selection.

However delivery for Scotland was terrible, it's a shame that you don't use or have an option for Royal Mail. It end up taking weeks to be delivered.

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

We have reached out to this customer by email as DPD did attempt delivery on the date promised to the customer and then a subsequent four additional times before being able to finally successfully receive the delivery 7 days later as the customer wasnt at home. We do explain to all customers in our shipping email that someone will need to be in to receive the goods due to the value of the orders that we send.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

The best to deal with

Quick, responsive, easy to deal with, fast delivery, very competitive prices.

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

We know how importance is to all our customers that enquiries are answered swiftly orders of dispatched quickly all whilst being one of the most competitive retailers in the UK.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Great service 😊

Great service 😊
Really helpful and knowledgeable 👍
I always use them for all my Dj requirements.
10 out of 10

26 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Simon, we do love our DJ equipment here at Music Matter I'm glad you feel able to utilise our knowledge and experience to find the right product.

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Great product

Great product, great service

7 mars 2025
Logotyp för Music Matter

Svar från Music Matter

We are all about keeping it simple we celebrate products we offer great service and we even get it to you quickly!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

I was really impressed with Music…

I was really impressed with Music Matters. The owner, phoned me to talk about my purchase and helped me with the delivery. My Korg piano was a great deal and delivered safe and sound. I’d highly recommend buying from this company. I got great customer service.

4 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Jez, really appreciate knowing that there is more to this than just ordering something online and it's turning up. We love to connect with our customers and ensure that they know how and when things will arrive and also just to doublecheck that it's definitely the best solution for them. You're welcome back any time my friend!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 2 av 5 stjärnor

My order was not canceled when I…

My order was not canceled when I requested for it to be canceled a few minutes after placing. Ignored my request and then told me that it's shipped out. What a Scam! I want you to pay postage to return as I don't want this item!

14 mars 2025
Omdöme utan inbjudan
Logotyp för Music Matter

Svar från Music Matter

Hi Cindy - I can't find any order in your name do you possibly have an order number that you could contact me with I would love to look into this as this is clearly not the same kind of experience that nearly 7000 customers have had. please email sales@musicmatter.co.uk and I will look into this immediately

Betygsatt 5 av 5 stjärnor

Great service - items in stock

It was my first visit as they now open on Saturdays and this makes a big difference for me. Service was great and unlike most Eventide sellers they had the H90 in stock. I spent some time looking around the showroom and am already eyeing up my next purchase. Ant and the team were really helpful and enthusiastic about the products and I like how they take the time with everyone to make sure they are getting what they need. Thanks

15 mars 2025
Omdöme utan inbjudan
Logotyp för Music Matter

Svar från Music Matter

Hi Martin, really appreciate the fantastic feedback that you've offered in relation to Ant and the rest of the team! Our goal is always to ensure a client gets the best possible experience whether they're buying a cable or a £10,000 a set of speakers! You're always welcome to come and visit when you're in the area!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Superb company to deal with!

Superb company to deal with = frie dly staff, lightning-fast delivery and items always in immaculate condition (and packaged well).

14 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hey MP, thank you for being a superb customer to deal with! This kind of feedback is great to allow other people to see what makes us so different to many of the people in our sector. We genuinely encourage our staff to build relationships with our clients and it looks like this is what you've experienced!

Thanks for choosing www.musicmatter.co.uk

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. I placed an order but inadvertently specified collection rather than getting the goods delivered. Within 10 minutes of ordering Music Matters rang me to check that I’d meant to do that, correctly assuming I probably wouldn’t undertake 100 mile + round trip to pick up a small part for a mic stand. The goods were duly dispatched. Many thanks.

17 mars 2025
Logotyp för Music Matter

Svar från Music Matter

Hi Eddie, really kind of you to notice our attention to detail and kindly leave us your positive feedback! At least you know where we are for future and we look forward to welcoming you back.

Thanks for choosing www.musicmatter.co.uk

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