The battery arrived quickly and without any problems. The electronics are not made by MSI like in the original, and I do not know the brand of the 18650 cells used inside. Its weight is 290g, just 10g... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
La batteria verrà consegnata dai 15 ai 20 giorni lavorativi, quindi bisogna portare pazienza. Il prodotto è perfettamente compatibile con il mio notebook MSI, sembra un ricambio originale, tiene bene... Se mer
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Battery arrived in the set times, easy to install thanks to the set of screwdrivers included in the box and it reads the same capacity of my old MSI one that got swollen due to to heavy use I’m alwa... Se mer
Företaget har svarat
So far good experience with replacement battery. It was just arrived on time and surprisingly with set of screwdrivers. It was so helpful and quick to replace the old one. Rated capacity seems same as... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Professional MSI battery store in the UK, complete product models, perfect after-sales service, attractive prices, and fast shipping.
Kontaktuppgifter
Unit 2, Prologis Park, Arenson Way, LU5 4RZ, Dunstable, Storbritannien
- service@msibatteryshop.co.uk
- www.msibatteryshop.co.uk
4,4
Utmärkt
60 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nothing to complain about it!
22 maj 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
Thank you for your feedback! We are glad to hear that you have no complaints and everything is to your satisfaction. If you have any other questions or need further assistance, please feel free to contact us.
Have a great time!
Best regards,
msibatteryshop.co.uk Team
Battery Died after 8 months
Be wary of buying from this business. Their website states a one year warranty but my battery died after 8 months' use and they offered a maximum of 50% refund. Buy from elsewhere. They are not UK based either despite a .co.uk website. I have not received a FULL refund, just less than 50% (£18.15 when I paid £38.79) so they are still lying and I will keep this comment here until I receive the amount in full.
11 juli 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
Thank you for purchasing on our website.
Your satisfaction is of great significance to our business.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
Our finance team processed a full refund for you via PayPal, pls kindly have a look.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Best regards，
msibatteryshop.co.uk Team
Svar från Msibatteryshop
Dear Customer,
Thank you very much for your appreciation of the excellent and fast service we provide!
We have been committed to providing customers with the best shopping experience, including high-quality products and excellent service. We pay attention to details and strive to ensure that our services can meet your expectations and save your time and energy while your needs are met in a timely manner.
Your satisfaction is very important to us, so we will continue to continuously improve and enhance the quality of our service. If you have any other needs or questions, we are always here to provide support and help.
Thank you again for your support and affirmation. Looking forward to your next communication!
Sincerely regards,
msibatteryshop.co.uk Team
The battery didnt work
The battery didnt work, they were quick to communicate and offer a refund. Almost too quick.. This was my only option, there was no explanation as to why the battery wouldn’t work. They wouldn’t send a replacement just offered a refund. So now I’m sat with a dead battery, a dead laptop and no assistance. I’ll go elsewhere.
Looking at other reviews it seems this happens a lot and they are just shipping dead batteries.
20 juni 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear valued customer,
I understand that you might have concerns regarding the speed of our refund process and how it may have inadvertently created an impression about the quality of our products. Please allow me to clarify and assure you of our commitment to both product excellence and customer satisfaction.
Our prompt refund policy is actually a reflection of our dedication to providing a seamless customer experience. When a request for a refund is made, we endeavor to act swiftly to minimize any inconvenience caused to our customers. This efficiency in processing refunds should not be misconstrued as an indication of frequent product issues; rather, it's a testament to our commitment to resolving any concerns promptly.
Regarding the matter of damaged batteries, I assure you that we have rigorous quality control measures in place to ensure that all products, including batteries, meet the highest standards before they are shipped. However, despite our best efforts, occasional mishaps during transit can occur, which might result in damage. When such rare incidents happen, we take full responsibility and immediately initiate the refund or replacement process to rectify the situation.
We value your trust and would like to extend an invitation for further dialogue to address any lingering concerns personally. Should you have any questions or need additional clarification, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we are here to assist you every step of the way.
Thank you for bringing this to our attention, as it provides us with an opportunity to improve our communication and services.
Best regards,
msibatteryshop.co.uk team
I got a full refund without a problem
This company is based in china not the UK.
It took a week for the copy MSI laptop battery to be delivered.
The battery didn't work.
For some reason the battery wasn't holding the power.
I emailed the company and received a email the same day.
They asked for a photo of my original battery working in the laptop and their battery which wasn't working.
After I sent the photo I got a full refund of over £30.
I'm shocked, I thought I was going to be scammed.
Thank you MSI battery shop, I will be using this website again
7 juni 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
Thank you for sharing your detailed feedback!
We are sorry to hear about the problem you encountered with the battery you first received, but we are also happy to know that our customer service team was able to solve the problem for you in a timely manner and that you are satisfied with our service.
We attach great importance to the satisfaction of every customer, and your feedback helps us to continuously improve and enhance the quality of our service. Thank you for your understanding and trust in us, and we look forward to continuing to provide you with quality products and services in the future.
If you have any other questions or need further assistance, please feel free to contact us. We will serve you wholeheartedly.
Thank you again for your support and trust!
I wish you a happy life!
Sincerely,
msibatteryshop.co.uk team
Great service
Great service. Battery arrived before the expected time. Highly recommended!
17 maj 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
We're thrilled to hear that you had a great experience with our service and that the battery arrived earlier than expected! Thank you for recommending us—we truly appreciate it. If you ever need anything else or have any questions in the future, feel free to reach out. We're here to help, and we're grateful for your support!
Best regards,
msibatteryshop.co.uk team
Battery failed on me today
EDIT: edited original review as troubleshooting from the company helped me solve the problem
13 maj 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
Thank you for purchasing on our website.
Your satisfaction is of great significance to our business.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
Our customer service contacted you via email to solve the problem, pls kindly have a look.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Best regards,
msibatteryshop.co.uk team
battery is awful
battery is awful. When I don't have the charger in the laptop sometimes just shuts off on it's own. The battery I had before that works better. Disappointing.
10 maj 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customers,
Hello, we are sorry that we did not find your order information in the order system. Could you please provide us with the relevant information so that we can solve the problem for you? Thank you for your cooperation!
Sincerely,
msibatteryshop.co.uk team
Fast shipping
Fast shipping. The price is very good. They also sent me 2 small screwdrivers to install, very thoughtful. The battery works flawless until now (more than a month already).
8 mars 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customers,
Thank you for your support and recognition for us. We are very pleased that you are satisfied with our products and services and thank you for your understanding and trust in us.
We are committed to providing our customers with high quality products and excellent service and always put customer satisfaction first. Your confirmation is the greatest encouragement for our tireless efforts and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bringing you more surprises and satisfaction.🥰🥰🥰
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk team
Very fast delivery and all just worked
Very fast delivery. Exactly what I ordered. All just worked!
9 april 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk Team
Prompt delivery and great price.
Battery arrived within four days (far quicker than expected). I haven`t needed to use it yet as a Windows update caused my laptop to keep shutting down and not my actual battery itself, but my experience has been a positive one and i would definitely use this seller again.
16 mars 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk Team
Failed battery within a week.
ordered the replacement battery, installed without issue, had about 5 days of enjoyable use from it over the period of a few weeks then the battery failed, waste of money, in the bin it goes.
15 januari 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customers,
Thank you for purchasing on our website.
Your satisfaction means a lot to our business.
Sometimes it happens that some unavoidable factors affect the performance of the battery, and we apologize for this.
Our customer service has contacted you via email, but has not received any reply from you. Please check your email or spam.
Our batteries come with a one-year warranty (https://www.msibatteryshop.co.uk/help/warranty.aspx), if you are still within the warranty period, please provide valid proof of the product problem (picture or video), send Go to our customer service email and follow the instructions to return the battery for free repair service.
If you have any questions, please feel free to contact us.
Sincerely，
msibatteryshop.co.uk Team
Brilliant,five stars 🌟 🌟 🌟 🌟 🌟
Delivered the next day and battery fitted perfectly and fully charged within a short time.
Very impressed with the service.
Five stars 🌟 🌟 🌟 🌟 🌟
28 mars 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk Team
Svar från Msibatteryshop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk Team
Svar från Msibatteryshop
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
msibatteryshop.co.uk Team
Great service
Very quick delivery and great quality product.
Product very well priced and works excellently
28 januari 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customer,
Thank you for choosing our service and taking the time to share your experience. We are delighted to hear your evaluation of our fast delivery and value for money, which is a great honor for us.
We are always committed to providing customers with high-quality products and services, ensuring that you enjoy the best experience during the shopping process. Your satisfaction is our greatest motivation and also our direction for continuous improvement and innovation.
Thank you again for your support and trust in us. If you have any other questions or suggestions, please feel free to contact us and we will be happy to serve you.
Good wishes,
msibatteryshop.co.uk Team
The battery arrived fairly quick and in…
The battery arrived fairly quick and in great condition.
14 januari 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customer,
Thank you for choosing our service and taking the time to share your experience. We are delighted to hear your evaluation of our fast delivery and value for money, which is a great honor for us.
We are always committed to providing customers with high-quality products and services, ensuring that you enjoy the best experience during the shopping process. Your satisfaction is our greatest motivation and also our direction for continuous improvement and innovation.
Thank you again for your support and trust in us. If you have any other questions or suggestions, please feel free to contact us and we will be happy to serve you.
Good wishes,
msibatteryshop.co.uk Team
fast and serious
Even if on site it says 18 days, my order has arived in about one week. The product was sealed and everything was in order, overall a nice experience
17 januari 2024
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customer,
Thank you for choosing our service and taking the time to share your experience. We are delighted to hear your evaluation of our fast delivery and value for money, which is a great honor for us.
We are always committed to providing customers with high-quality products and services, ensuring that you enjoy the best experience during the shopping process. Your satisfaction is our greatest motivation and also our direction for continuous improvement and innovation.
Thank you again for your support and trust in us. If you have any other questions or suggestions, please feel free to contact us and we will be happy to serve you.
Good wishes,
msibatteryshop.co.uk Team
Asked for an urgent delivery as my…
Asked for an urgent delivery as my battery was so swollen I couldn’t use my trackpad. Arrived within a week and included magnetic screwdrivers which made getting the screws out so easy.
10/10 experience overall
8 november 2023
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear customer,
Thank you for choosing our service and taking the time to share your experience. We are delighted to hear your evaluation of our fast delivery and value for money, which is a great honor for us.
We are always committed to providing customers with high-quality products and services, ensuring that you enjoy the best experience during the shopping process. Your satisfaction is our greatest motivation and also our direction for continuous improvement and innovation.
Thank you again for your support and trust in us. If you have any other questions or suggestions, please feel free to contact us and we will be happy to serve you.
Good wishes,
msibatteryshop.co.uk Team
Unable to pay for ordered battery
Unable to pay for ordered battery. No answer to a request for telephone ordering.
1 november 2023
Omdöme utan inbjudan
Svar från Msibatteryshop
Dear Customer,
First of all, I would like to express our deep apologies to you. We are very sorry that you are unable to pay for the batteries you ordered. We understand that this has caused you inconvenience and distress, and we are deeply sorry for this.
I'm sorry about not getting a reply when you ordered over the phone. We take every customer request and need very seriously and we will investigate the matter immediately and find out the reason. Our customer service team will follow up on this matter immediately and contact you as soon as possible to resolve your payment issue.
We promise to take all necessary measures to ensure that you can successfully complete the payment and receive the batteries you ordered. At the same time, we will also strengthen our customer service team to ensure that every customer request receives a timely and professional response.
Once again we apologize and thank you for your patience and understanding. We promise to solve your problem as soon as possible and strive to provide you with satisfactory service. If you have any additional questions or need further assistance, please feel free to contact us. We will serve you wholeheartedly and strive to win your trust and support.
good luck,
msibatteryshop Team
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