Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Se mer
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Se mer
Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... Se mer
Företagsinformation
Skrivet av företaget
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Skrivet av företaget
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Kontaktuppgifter
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Storbritannien
- 441782710848
4,7
Utmärkt
617 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
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Avoid! Incompetent, Patronising, Dishonest
These guys are beyond incompetent. They don't listen, the misquote and order the wrong tyres. They promise services they can't deliver, and then argue relentlessly with the customer. Avoid!
24 juli 2026
Omdöme utan inbjudan
Svar från Mr Tyre Ltd - Newcastle under Lyme
Dear Utopia Collective,
We strongly suspect this review is connect to other recent posted reviews and not a genuine review.
If that is not the case, could you kindly contact us at custerservice@mrtrye.co.uk with the details.
kind regards
Mr Tyre Ltd
Misleading quotes, poor service and excuses that don't add up.
I visited the Newcastle-under-Lyme branch some to ask about tyres and tracking for a Sprinter van. They explained that the current tyres are over sized. I asked them to sell me the normal size road tyres. I was told it would be no problem and was quoted £135 per tyre, plus the cost for the tracking adjustment, with the staff insisting this was the cheapest available option.
I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all.
Now they are making excuses about tyre sizes and types, and about the size of their ramp for the work on the tracking, when all this was made clear from the very start. They are either misleading customers on purpose, or are just not paying attention. Either way, this was a complete waste of my time. I went to a competitor the next day, they understood immediately what I needed and got it sorted straight away.
23 juli 2026
Omdöme utan inbjudan
Svar från Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Meier,
Further to your second posted review, we would like to state that we are not making any excuses about tyres sizes and types, we have just purely stated a factual correct response.
When you visited the depot to enquire about the cost of the tyres, I was actually present at the time and witnessed and listened to the conversation. At no point was there a discussion about the current tyres being over sized, you were informed that it was an odd sized tyre and you were quoted accordingly.
kind regards
Ian
Mr Tyre Ltd Regional Manager
Misleading In-Store Quotes and Clueless Service
I visited the Newcastle-under-Lyme branch today to ask about tyres and tracking for a Sprinter van. I was told it would be no problem and was quoted £135 per tyre, with the staff insisting this was the cheapest available option. I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all. Misleading in-store prices and terrible communication—they seem to have no clue what they're doing.
21 juli 2026
Omdöme utan inbjudan
Svar från Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Meier,
We are sorry that you are disappointed, however we would like to point out the following,
You visited our depot on Tuesday 21st July and you asked a staff member to give you a quote on your tyres, he went out and checked the size on your van. The tyre he checked was a 235/70R16 Mud&Snow van tyre. When he checked our system he informed you that this was an unusual size and they would have to be ordrered in, he quoted you £135 for a similar tyre.
At 4.49pm the same day you rang the depot and told our staff member that you had ordered off our website four tyres and were we able to carry put the wheel alignment at the same time. You told him that the vehicle was a Mercedes Sprinter Van, he replied and said without seeing the vehicle he could not guarantee we could carry out the wheel alignment as it it could be too long for our ramp, we would have to see it first. You then informed him, if that was the case cancel the order.
Looking at the tyre order you placed with us, you ordered 235/65R16 Van Tyres which is a completely different size to what you were quoted for in store, and is different to the size our staff member took off one of your tyres.
We have not mislead you with prices quoted, we quoted on the size which was on your vehicle when you visited the depot.
kind regards
Ian
Mr Tyre Ltd
Friendly staff
Friendly staff, competitive price and didn't take long. All in all great service 👍
9 juli 2026
Needed an honest opinion on my tyres…
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres and told to call in anytime to have the wear checked. Gave me confidence in the brand and will definitely have my repeat custom. Thank you
2 juli 2026
Friendly Staff and a great service
25 juni 2026
Very good service and reasonable price
Very good service and reasonable price, technician pointed out a minor defect on my wheels and advised what to do next. Good customer service and really friendly.
17 juni 2026
Thank you Mr Tyre for the great work…
Thank you Mr Tyre for the great work and price of my new tyre. And how quickly to get my tyre and get it fitted
13 juni 2026
Good service with clear professional…
Good service with clear professional feedback. Happy to come back again for future tyres and services
4 juni 2026
Great service as always 👍
5 juni 2026
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