Motor Angel Omdömen 

158
•
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Just terrible - if you buy a used car with warranty assist, motor angel or motor easy - it’s all part of the same scam - not interested in paying out if you need them. AVOID

Betygsatt 4 av 5 stjärnor

From my experience of dealing with many call centres - MOT Angel / Motor Easy have by far the best trained, capable and positive people I have spoken with. They understood my problem, acted upon it qu... Se mer

Betygsatt 1 av 5 stjärnor

Shocking company didn't stick within time frames. Steering rack went so no power steering which in policy booklet says covered for.. then they say after 4 days when suppose be 48 hours. They won't pay... Se mer

Betygsatt 1 av 5 stjärnor

I had a Diagnostic Test but despite trying to contact electronically through my account and asking for a call back 3 times, no response has been received. Today I telephoned and even the 2 options di... Se mer

Företaget har svarat

Företagsinformation

  1. Bilreparation

Om Motor Angel

Skrivet av företaget

NEW BUSINESS FOR APPROVED WORKSHOPS 

10,000 workshops have passed our vetting process and now use our digital platform to accept new business and profitably manage all aspects of these jobs:

  • Bookings
  • Quotes
  • Jobsheets
  • Invoices
  • Customer CRM 
  • Digital service history

TRADING PLATFORM FOR AUTOMOTIVE FLEETS

Leading fleets use Motor Angel to book their drivers and customers into approved workshops for:

  • Servicing
  • MOT tests
  • Diangosis
  • Repairs

Motor Angel gives fleets total transparency on the costs and work details of all repairs and maintenance tasks as they happen in real time. Plus Motor Angel supports the digital solution with a UK call centre of engineers and customer service professionsals. 

Motor Angel provides indepth analytics and feedback from drivers and expert engineers who monitor the workshops on the work quality, profitabilty and efficency. 

 


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

158 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(158)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Work was carried out efficiently and quickly

I have given four stars as the work wasn't covered under my warranty, and having to pay £70 for a diagnostics was abit over priced, even though this is the garages standard price so wasnt technically there fault.
They kept me up to date with everything which was really good, just didn't like giving card details before work was carried out.
They got me a small discount £3 something (but saving) and I could of got the work done at my usual garage for cheaper but thought as it was already there to have it done and had to pay for the diagnostics anyway. Would properly search if it was covered under my warranty so I didn't have to pay the expensive diagnostic charge.

17 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Warranty

So far i am very happy with the service but it is early days as i have only had the policy a month!.

17 mars 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good service

A little pricey for what they do but got me to do my service that I kept putting off

12 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

Used MOT Angel for the first time today including the pick up and delivery service, and I cannot fault them. The customer service is absolutely first class, calling me before, during and after the MOT to confirm everything was in order. Even when there was a little problem (the garage had not given me the MOT certificate), they contacted the garage and I had the certificate in my possession within half an hour. I will certainly not hesitate to use them again.

10 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Motor Angel

Great service. Kept well informed by Adam on the progress of repair.
Very professional.

9 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

MOT Angel

Excellent Service work done as per Manufacturers Spec, highly recommended.

22 februari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant Service - would highly recommend

As someone with very little car knowledge, I often find garages intimidating. It was great to find a company that could liaise directly with the garage and take the hassle/stress out of a car Service and MOT. They explained everything clearly to me in a non patronising manner which was very much appreciated. Very friendly, knowledgeable staff, I couldn't recommend MOT Angel more.

11 februari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Absolutely a first class service, it was seamless and I was kept informed all of the way,simply brilliant.

10 februari 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid

I bought a second hand car from a dealer that came with a warranty provided by MOT Angel. After just 6 weeks the clutch failed, after contacting MOT Angel I was told i could get my local garage to recover it and take a look. The garage then gave me a quote which i submitted to Warranty Angel, firstly I was told that no money would be refunded as the work had been carried out. I then explained that this wasnt the case and this was a quote (more days of dragging it out), they then came back with a derisory offer of £192 towards a bill of £950. Apparently if i'd read the small print, they will only pay for HALF the labour and parts and you also need to contribute £50 towards each failed part. The quote from the garage was to replace the complete clutch and I understand that the warranty company will only pay for failed parts. In the end I have just seen £151 appear in my bank account (the final clutch bill was £1052), there is no explanation as to why its now even less than their first offer, I can't be bothered to even call them anymore, I will just get told its all in the small print and fobbed off with some excuse, I'll leave you to decide if you think £151 towards a repair bill of £1052 constitutes a warranty repair.
I will certainly not be buying any car from any dealer that uses MOT Angel as its warranty in the future.

4 januari 2017
Betygsatt 4 av 5 stjärnor

Peace of mind

Dames was helpful, clear and to the point. Kept me updating didn't have to deal with a Garage fighting issues and costs. It would of been perfect if you covered advisories on MOT or even gave some sort of discount if work is to be carried out.

7 november 2016
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

not happy with service

I bought a car warrentry for 1 year when I buy my car from garage.They told me warrenty cover everything.After few days I noticed a engine problem.Car keep stalling while driving.I called mot angel and they made an appoinment for me to a local garage for diagnosis.They charged me £72 only for diagnosis.I was told my car got some problem warrenty doesnt cover.Some guy from mot angel called me to say i have to pay nearly £800 to fix the car.I couldnt afford to pay £800 so they gave my car back.I spend £72 for nothing.

After that I took my car to a local garage and fixed it.They only charged me £50.My car is running well since then.

I regret spending so much money for buying this type of warrenty.

7 november 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing, courteous and stress free service

I cannot thank MOT Angel/Motoreasy enough for the hassle free service I've was provided with recently on my Jeep's first service. They were not only loads cheaper but I didn't have to do anything at all. The garage collected my car and delivered it back to me when it was all done. I needed new tyres but Stephen (from Motoreasy) called me to go through all my options from a neutral stance and had researched the best possible price for the tyres my car needed. He conveyed this back to the garage (who I didn't even need to speak to, which was a bonus). Dane also called me throughout the day with important updates so I knew what was going on. I cannot recommend this company enough. Thank you, I will be back for my service next year.

20 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

MOT Angel Warranty Claim

MOT Angel, handled my warranty repair from start to finish.

They provided updates throughout the process and took the hassle out of chasing up the garage and dealing with the warranty claim.

All i had to do was drop off and pick up the car.

All i can say is absolutely brilliant service. Cannot fault them, Ian was excellent.

5 oktober 2016
Omdöme utan inbjudan

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