Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Morphée creates screen-free, blue light-free wellness and sleep aids designed to help the whole family disconnect from technology, relax, and enjoy better sleep. Developed with sleep specialists, relaxation experts, and child wellbeing professionals, Morphée offers a natural alternative to apps and screens, helping adults and children unwind through guided meditations, breathing exercises, visualisations, soothing sounds, relaxing music, and calming bedtime stories. From helping busy adults fall asleep faster, manage stress, and return to sleep after night-time awakenings, to supporting children with peaceful bedtime routines and emotional wellbeing, every Morphée device is designed to create moments of calm in an increasingly connected world. With hundreds of expert-designed sessions, no subscriptions, no notifications, and no screens, Morphée encourages a healthy tech detox while promoting deeper rest, mindfulness, and relaxation. Beautifully designed, portable, and easy to use at home or on the go, Morphée helps families build healthier sleep habits and enjoy more peaceful days and nights.
Whitestep Ltd, Unit 1, 45 Circus Road, NW89JH, London, Storbritannien
3,5
10 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a lifesaver very effective
Svar från Morphée UK
Thank you for your wonderful review. Knowing that Morphée has been such an effective and valuable part of your wellbeing journey means so much to us.
With calm wishes,
The Morphée Team
Excellent customer service when needed and fast delivery.
Svar från Morphée UK
Thank you for your lovely feedback. We're so pleased to hear that you've had a positive experience with both our products and our customer service. Your support means a great deal to us, and we're grateful that you took the time to share your experience.
With calm wishes,
The Morphée Team
Use it every night and love it. It is so easy to use. I was worried it would be complicated and difficult, but it is really easy. Helps me get to sleep every night.
Well clearly my experience has been very different to all the one star reviews! I haven't had any problems with it or the company.
Svar från Morphée UK
Thank you so much for your kind review. We're delighted to hear that Morphée has become part of your nightly routine and is helping you drift off to sleep more easily. It's also wonderful to know that you found it simple and easy to use, as creating moments of calm should always feel effortless.
With calm wishes,
The Morphée Team
Morphee did nothing for my sleep after 14 nights no contact past that for a week of emails. Finally they replied to my emails. Now returned Morphee under their 40 Night Trial, it has been delivered still no refund. now waiting on my Bank to sort this I hope as there are very expensive for what they are. DON'T BUY A MORPHEE FOR SLEEP IAD, THEY ARE CRAP! Even worse is that after they sent my Refund they sneaked in a recurring payments on my Bank Account. Very nasty company Whtiestep aka morphee.co.uk
Svar från Morphée UK
We're sorry to hear that Morphée wasn't the right fit for you and that you were unhappy with the returns process.
As outlined in our returns policy, once a returned item is received at our warehouse, it must first be inspected and processed before a refund can be issued. After the refund has been processed on our side, it can take several working days for the funds to appear in a customer's account, depending on their bank's processing times. Unfortunately, this part of the process is outside of our control.
We also take concerns regarding payments very seriously. Morphée products are sold as one-off purchases rather than subscriptions, and we would always encourage customers to contact our support team if they have any questions regarding transactions on their account.
With best wishes,
The Morphée Team
Do not buy from this company, I haven’t received my orders, have emailed numerous times and haven’t had the decency of a reply.
It feels like a scam, due to complete lack of response from them and you can’t phone a customer service department only email, which is pointless when they do not answer your emails.
Svar från Morphée UK
We're sorry to read that this was your experience at the time.
We understand how concerning it can be when an order appears delayed and communication doesn't happen as quickly as expected. Having reviewed your order, we can see that it was successfully delivered, although we sincerely apologise for any frustration caused during the process and for the delay in responding to your enquiry.
We continuously work to improve our customer support and appreciate you taking the time to share your experience.
With best wishes,
The Morphée Team
PLEASE DO NOT PURCHASE THOSE ITEMS. THEY ARE SCAMMERS. YOU DO RECEIVE THE ITEMS BUT THEY POOR QUALITY AND NOT WORKING WITHIN A SHORT TIME. I TRIED TO CONTACT WITH THEM AND THEY IGNORING ALL THE EMAILS. THERE IS NO PHONE NUMBER.
ALSO THEY NOT PUBLISHING BAD REVIEW ON THEIR WEBSITE. I LEFT MINE AND NONE OF THEM ARE PUBLISHED. BE AWARE. I WISH I WAS SEEING THOSE REVIEWS HERE BEFORE....I LOST SO MUCH MONEY
Svar från Morphée UK
We're sorry to hear that you were disappointed with both the product and your experience with our customer service team.
We take all customer feedback seriously and aim to respond to enquiries within 72 hours. We also offer a 40-night trial period, allowing customers to return their Morphée if they feel it isn't the right fit for them.
Regarding reviews on our website, these are collected and managed through an independent review partner that verifies reviews from genuine customers before publication. We are committed to ensuring that customer feedback is authentic and transparent.
While we're sorry that your experience did not meet expectations, we appreciate you taking the time to share your views.
With best wishes,
The Morphée Team
Despite numerous emails asking how to return my morphee, the company has not gotten back to me.
There is no phone number on the site so I can't contact them any other way.
It's very frustrating.
Svar från Morphée UK
We're sorry to hear that your experience with our customer support team did not meet expectations.
We can see that your return was successfully processed, but we appreciate how frustrating it must have been not to receive a timely response while trying to arrange this. We continuously review our support processes and value feedback such as yours as we work to improve our customer experience.
With best wishes,
The Morphée Team
Think this sleep Aid is a bit overrated in reviews. No Volume indicator, some of the sounds/music are rather quiet. New customer had mine 24 hours, not impressed. The Guided Meditations are only guided for the first couple on minutes. a White Noise box is as good or better for less money.
Svar från Morphée UK
Thank you for your feedback. We wanted to let you know that Morphée does include a volume control, allowing you to adjust the sound to your preferred level, and headphones can also be connected for a more immersive listening experience.
Morphée is designed as a screen-free relaxation and sleep companion, offering a variety of guided sessions, sounds, and visualisations that many users find beneficial over time. We appreciate that everyone's sleep preferences are different and thank you for giving Morphée a try.
With best wishes,
The Morphée Team
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
