Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Omdömen 

317
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Se mer

Betygsatt 5 av 5 stjärnor

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Se mer

Företaget har svarat

Företagsinformation

  1. Pensionsfond
  2. Ekonomisk rådgivning
  3. Finansiell planerare
  4. Finansiella tjänster
  5. Pensionsmyndighet
  6. Pensionsplan

Om moneyhelper.org.uk (incl. pensionwise.gov.uk)

Skrivet av företaget

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

317 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(317)

222 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Pension guidance

I received a very good professional and helpful pension guidance from Pension wise.

20 maj 2026
Omdöme utan inbjudan
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Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Retirement pension

Jag explained everything to me which was quite easy to understand about my finances.
Made me at ease and comfortable to talk to many thanks.

28 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 1 av 5 stjärnor

Waste of time Didn't even reply

Waste of time Didn't even reply

22 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Betygsatt 5 av 5 stjärnor

Clear advice

Clear advice precisely tailored to my question, acceptably fast serice

26 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 4 av 5 stjärnor

A USEFUL FOLLOW-UP FROM PENSION-WISE

It has been very useful to get a questionnaire today from Pension Wise - as a follow-up to a very helpful talk with me, by phone, about my options at the end of April. I have since checked out various options and spoken to others, including staff at my pension company - and thinking further about the questions today I will review my paper-work once more.

28 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Great experience: was like talking…

The whole experience was like talking to a good friend, whom you truly trust. Conversation flowed with ease and this made asking questions really very easy and comfortable. Didn't feel like anything I had to ask was silly and I was treated with complete respect - really was a great informative conversation (chat). Thank you so much.

7 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

you MUST do this first.

Having almost been pressurised into shifting my private pension to the first company i came across, i decided to contact Pension wise and make an appointment.
Good job i did.
75 minutes later after a well informative and constructive conversation i had a clearer view and idea of what to do. You might think you know what,s best but trust me, give Pension wise a call, make an appointment and take your time. it,s worth it.
Highly recommended. !

27 april 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, knowledgeable and easy to get the questions I needed answering .
Highly professional, would recommend and use again, thank you.

11 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Private pension advice

Very knowledgeable and helpful

13 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 1 av 5 stjärnor

condescending manner

initial call to the operator left me cold and uninterested in taking things any further with this company, due to his patronising and condescending manner

13 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Betygsatt 5 av 5 stjärnor

Would highly recommend!

I enquired due to trying to obtain holiday insurance with existing health conditions & having an awful experience. Moneyhelper sent me a link & were extremely helpful over the phone. I am now sorted thanks to Moneyhelper & very grateful.

20 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Helpful and knowledgeable

I had questions about my existing workplace pensions and future vis self employed options. The advisor was knowledgeable, clear, helpful, and warm, helping me to resolve my queries and leaving me with a clear understanding of my options. Definitely worth using this free service!

12 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Excellent service

Being able to speak to someone knowledgeable for personalised information which is impartial and non-commercial was invaluable. The agent was helpful, listened to my situation and didn't rush the conversation. I know I can go back to them if I have further questions. 100% recommend.

7 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Travel insurance.

Excellent service.we used Money Helper to book our travel insurance.

13 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 2 av 5 stjärnor

MH bespoke session

Each session needs to be bespoke to client’s scenario, which could be hashed out in 10 mins. Agent took 1hr 10 mins. The meeting was a waste of time.

12 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Betygsatt 1 av 5 stjärnor

Complete waste of time

This organisation is a complete waste of time and I wasted a lot of my time and effort yet ended up with no advice. "Book a telephone appointment" had nothing available for two months. "Book an online appointment" is a total con and at the end of it you aren't given an appointment with an adviser. I tried using "Live Chat", typed in an extremely detailed description of my problem, waited 20 minutes and received no response, closed the browser window. Then when I went back to the site later to check something else, Live Chat popped up with an adviser having asked me loads more questions. Tried to reply but was taken right back to the AI chatbot starting question of "What is your name?". Total waste of time. Then they woke me and wifey up at 1:09am by sending me an email asking for more feedback!

18 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Betygsatt 5 av 5 stjärnor

Excellent clear information

Excellent clear information. Saved me having to wade through all the data checks, call queues, hold music of my 2 pension providers to ask a specific question about 'small pot' rules.

13 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 5 av 5 stjärnor

Very professional and tailored advice

Very professional and tailored advice. Clearly explained

12 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Betygsatt 1 av 5 stjärnor

Complete waste of time

Complete waste of time, woman on the phone wasted an hour of my time and got no help whatsoever

18 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Betygsatt 5 av 5 stjärnor

Called moneyhelper after seeing Martin…

Called moneyhelper after seeing Martin Lewis show, the guy was so knowledgable and helpful
I wanted clarity on a final pension and he gave me that! And talked through my other pensions
Also advised me I didn't need to pay £1000 per pension for financial advise, which I wasn't going to, but amazing that the FA wanted that
Well done moneyhelper

8 maj 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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