Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Omdömen 

321
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Se mer

Betygsatt 5 av 5 stjärnor

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Se mer

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Betygsatt 5 av 5 stjärnor

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Se mer

Företaget har svarat

Företagsinformation

  1. Informationstjänster

Om moneyhelper.org.uk (incl. pensionwise.gov.uk)

Skrivet av företaget

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

321 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(321)

231 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Good advice for overview of pension options

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

5 februari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

A friendly and professional service

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

4 februari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5 februari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6 februari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23 december 2025
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 3 av 5 stjärnor

Very high level advice

Very high level advice - nothing that I hadn’t already picked up from their web site. A financial advisor is a better bet, particularly for some pension types, e.g., final salary/defined benefit.

27 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review

Betygsatt 5 av 5 stjärnor

Well worth the call.

Answers to my questions were given clearly, helpfully and straightforward.

15 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

I was so glad I got in touch with Money…

I was so glad I got in touch with Money Helper. The advisor dealt with my State Pension dilemma with ease, was very professional, and knew exactly what steps to take next, and showed a lot of empathy and consideration on how to deal with it. I believe the advisors help took a lot of pressure off me, and I felt relieved that at least there was someone who I could refer to and resolve my issue promptly with the greatest respect, and try out different solutions until we get a positive result!
So I absolutely recommend 'Money Helper' 100%!

27 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

A really worthwhile conversation …

A really worthwhile conversation that really helped me understand all my pension options. It was tailored to my personal situation and gave me confidence to make decisions about my financial future

21 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

A human answered the phone!

A human answered the phone. There was no background noise. I received support and clear information in a very empathetic way. The information helped me to move forward with my issue. I definitely recommend Money Helper.

12 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 1 av 5 stjärnor

Called for urgent information on my UK…

Called for urgent information on my UK private pension. Appointment to speak to someone in 4 weeks but you can go online. This was a waste of time. Automated messages then you can ask a question and after 20 minutes of no reply I gave up. Had to use a Chat GPT to get some ideas but this is not UK and it’s scary how badly served UK pensioners are. No wonder they are an easy target for scammers. The Government should be ashamed how useless these so called public services are. Wake up UK and look after us old folk :(

21 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Betygsatt 5 av 5 stjärnor

Very helpful and understanding advisers…

Very helpful and understanding advisers who are willing to listen and offer guidance to unblock situations that have gone on for too long.

20 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 4 av 5 stjärnor

A need to think.

I think the service is informative. I was aware that I needed to give this area a lot more thought.

16 december 2025
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

In one word exceptional

In one word exceptional

15 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 4 av 5 stjärnor

Definitely recommend

Definitely recommend. Really good unbiased advice. However, i gave a 4star because, I have come across advisors who know “their stuff” but not all are good at explaining their knowledge in layman simple terms. Room for improvement.

12 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Betygsatt 5 av 5 stjärnor

I recommend this to everyone

I recommend this to everyone, very clear guidance, jargon explained. I feel alot more confident to better manage my pension funds

12 januari 2026
Omdöme utan inbjudan
Logotyp för moneyhelper.org.uk (incl. pensionwise.gov.uk)

Svar från moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Detta är Trustpilot

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