From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mer
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mer
Företaget har svarat
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
Kontaktuppgifter
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unparalleled excellence on all levels, and style.
Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, precision and rigour in the technical aspects too. And then their guidance on what style works too is on bang on point.
29 oktober 2025
Svar från MONC
Hello Mary,
Thank you for taking the time to leave such an in-depth and positive review.
Honestly, you know the entire team at MONC now and Fred and the entire team really do appreciate it as well as your continued support.
We look forward to your next visit.
All the best,
The MONC Team.
Thoughtfully designed glasses
Thoughtfully designed glasses, beautifully packaged and shipped, great customer service.
4 oktober 2025
Svar från MONC
Hi Laura,
Thank's so much for taking the time to leave us a review, we really do appreciate it.
We look forward to seeeing you again soon.
All the best.
The MONC Team.
Beautiful designs and concept
Beautiful designs and concept. Chris was so helpful and a great conversationalist.
4 oktober 2025
Svar från MONC
Hi Kiran
It was a pleasure meeting you both and i hope you enjoyed the rest of your trip.
We look forward to welcoming you back to Chiltern Street on your next visit to London.
All the best,
The MONC Team.
Frames & experience
All round great experience choosing a frame from Monc. Chris is fantastic. Great selection of glasses, the pair I chose fit and feel great.
Thank you and see you again.
30 september 2025
Svar från MONC
Dear Hamza,
Thank you for taking the time to leave us a review and for your kind words.
It's alway's a pleasure welcoming you into store and we look forward to seeing you on your next visit to London.
Kind regards
The MONC Team.
Amazing experience
Amazing experience, but I was looking for a discount for a usual and returned customer since this is my seventh sunglasses and I was actually excited for it but yet the price wasn’t satisfactory.
20 september 2025
Svar från MONC
Hello Abdullah,
Thank you for your continued support of MONC and we look forward to seeing you once again in store at some point in the future.
All the best,
the MONC Team.
Excellent customer care
Excellent customer care, in line with the excellent product care that Monc is based on.
19 september 2025
Svar från MONC
Dear Virginie,
Thank you for your kind words and we really do appreciate you taking the time to leave us such a positive review.
If there is anything we can help with in the future, please don't hesitate in letting us know.
All the best,
The MONC Team.
Nice store nice product nice guy
14 september 2025
Svar från MONC
Hello Vincent,
Thank you for taking the time to leave us a review.
I know the entire MONC team really do appreciate it and we look forward to seeing you again in store at some point in the future.
Kind regards,
The MONC Team.
Svar från MONC
Hello Nikos,
Thank you for your lovely review.
As always, we are here for anymore repairs or adjustments you might need in the future.
All the best,
The MONC Team.
Svar från MONC
Dear Lori,
It's always lovely hearing from you.
One day we hope to welcome you into store to meet the team, but until then, thank you for your continued support over the last 5 years.
All the best,
The MONC Team.
Simon was fantastic.
12 september 2025
Svar från MONC
Hello Thomas,
Thank you for taking the time to leave us a review.
I will be sure to pass on your lovely feedback with Simon.
If there is anything we can help with in the future, pease do get in touch.
Kind regards,
The MONC Team.
Svar från MONC
Good day Hamdan,
Thank you for taking the time to leave us a review.
If there is anything else we can help with in the future, please do let us know.
All the best,
The MONC Team.
Everything
Everything, thé service and the entire experience, not the least the glasses itself ❤️
21 augusti 2025
Svar från MONC
Dear Pascal,
Great to hear you enjoyed your experience and love your new MONC glasses.
We look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
Such a cool shop
Such a cool place, from interior, to the workers, to the glasses themselves, they have such cool glasses with unique colors, Chris was very cool and chill and very friendly, and the interior of the place was impeccable, would recommend if you like cool glasses with actual great quality.
12 augusti 2025
Omdöme utan inbjudan
Svar från MONC
Dear Sam,
Thank you so much for taking the time to leave us such an in-depth review.
Chris and the rest of the team really do try and do things differently here all the while offering you the best customer journey and experience.
We look forward to having the chance to welcome you back into store again at some point in the future.
Kind regards
The MONC Team.
Svar från MONC
Good day Paulina,
Thank you for taking the time to leave us such a nice review.
We at MONC really do appreciate it and we look forward to having the chance to help you again in the future.
Kind regards
The MONC Team.
Thank you chris
Chris is so helpful tried his best to get me the best glasses for my face
8 augusti 2025
Svar från MONC
Dear Abdulelah,
We appreciate you taking the time to leave us such nice comments with regards to your recent store visit and we look forward to seeing you again at some point in the future.
All the best,
The MONC Team.
Svar från MONC
Good day Delia,
Thank you for taking the time to share your feedback with us, we really do appreciate it along with your continued support of MONC.
We look forward to helping you again in the future to find your perfect pair of MONC specs.
Kind Regards,
The MONC Team.
The design and the service are both top!
7 juli 2025
Svar från MONC
Dear Kuo,
It was a pleasure welcoming you into store and we look forward to welcoming you into the MONC family.
All the best,
The MONC Team.
THE VERY BEST OF THE VERY B E S T
THE VERY BEST OF THE VERY B E S T! Fabulous service, and truly helpful advice, and arranged an eye test at the last minute around the corner! xxx
8 augusti 2025
Svar från MONC
Dear Mrs Wakefield,
Thank you so much for taking the time to leave us such a lovely review.
It's always a pleasure seeing you in store and we are always on hand to help where we can.
Kind regards,
The MONC Team.
Amazing experience
Amazing experience. Very knowledgeable and friendly. Best glasses on the market right now and eco friendly!
2 augusti 2025
Svar från MONC
Hello Julien,
We really appreciate you taking the time to leave us a review and we hope to see you again.
Kind regards
The MONC Team.
Svar från MONC
Dear Jonathan,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to see you again sometime in the future.
All the best,
The MONC Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.