i had the best experience!!! sophie at the 17 monmouth location is an amazing optometrist and explained everything to me as we went along for my eye care consultation. she also recommended this amazin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Se mer
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... Se mer
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.
Kontaktuppgifter
21 Chiltern Street, W1U 7PH, London, Storbritannien
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Utmärkt
405 omdömen
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Amazing service quick delivery and well…
Amazing service quick delivery and well packaged. My son was so pleased with his present and such great quality too. Thank you.
30 november 2023
Svar från MONC
Dear Mrs Harris,
Thank you so much for the feedback and what a great joy to hear your son loved his MONC sunglasses!
As always, we are here for any adjustments or lens updates he may need in the future.
All the best,
The MONC Team.
Monc delivers on all fronts
Monc delivers on all fronts - whether it's the superior quality of their eyewear, the eco-conscious credentials or the bespoke service from start to finish. Visiting a Monc store is always an enjoyable experience, with every detail considered which keeps me coming back time and time again.
4 september 2023
Omdöme utan inbjudan
Svar från MONC
Hello Hugh,
Thank you so much for taking the time to leave us such an in-depth and positive review. We at MONC really do appreciate it.
We look forward to welcoming you back to store in the future.
All the best,
The MONC Team.
Amazing customer service
3 november 2023
Svar från MONC
Hello Georgia,
Thank you for taking the time to leave us a review. We really do appreciate.
We hope to see you in store again in the future.
Kind regards ,
The MONC Team
Fanstastic personal service and focus on sustainability
Fanstastic personal service. Glasses look fabulous and I love that they are bio-acetate and the focus on keeping existing frames in good condition rather than disposable fashion. The lovely folk at Monc also refurbished my ancient (15+ years old!) spectacles for me and given them a whole new lease of life.
2 november 2023
Svar från MONC
Hello Catherine,
It was a pleasure meeting you and we are happy we could help mend your vintage specs.
Hopefully we will see you back in store sometime in the future.
KInd regards,
The MONC Team.
The product is always interesting and…
The product is always interesting and made to a high standard. This is supported by a knowledgeable and friendly team
3 november 2023
Svar från MONC
Dear Mr Lewis,
Thank you for taking the time to leave us a such a positive review and for your continued support.
As always, we are here for anything you might need help with.
All the best,
The MONC Team.
Monc’s eyewear is one of a kind
Monc’s eyewear is one of a kind! So are their staff. I was visiting London and Chris made sure I had everything I needed before I headed back to the states. Unfortunately, I broke one pair and I emailed Chris and he got the same glasses out to me(adjusted perfectly to my face) in less than a week. 10/10 for quality of glasses and customer service!
19 oktober 2023
Svar från MONC
Hello Ashleigh,
I just wanted to thank you personally for taking the time to write such a positive and in depth review.
It really does mean so much to us as a company to know that we are doing things right and that our customers are happy with how we do things.
It goes without saying, but if there is anything we can help with in the future, please don't hesitate in getting in touch.
All the best,
The MONC Team.
Faultless customer service.
1 november 2023
Svar från MONC
Dear Elizabeth,
Thank you for your recent purchase and more importantly for taking the time to leave us such a positive review.
Hopefully we will see you in store at some point.
kind regards
The MONC Team
Very helpful staff
Very helpful staff. They fitted my sunglasses properly. I am very happy with the product
30 oktober 2023
Svar från MONC
Dear Vanessa,
Thank you so much for your review. i know the team at MONC really do appreciate reading that we are doing things right.
We hope to see you again sometime in store.
Kind regards
The MONC Team.
Chris was amazing
Chris was amazing, really helpful through the whole process of choosing a frame to the fitting.
Great service
28 oktober 2023
Svar från MONC
Hi Karen,
I can only say it was an absolute pleasure meeting you both and thank you both for your support.
As a small independent business, we really do appreciate it and we hope to see you both in store again in the future.
All the best,
The MONC Team.
Excellent service
21 oktober 2023
Svar från MONC
Hello David,
Thank you for leaving us a review and we hope to be able to help you in the future.
Kind Regards
The MONC Team
Excellent service and honest…
Excellent service and honest communication at all times. Lovely products too. Thank you. I wish your business every success
10 oktober 2023
Svar från MONC
Hello Penelope,
Thank you so much for taking the time to leave us such a positive review, please know we really do appreciate it and we hope to welcome you back to store sometime soon.
All the best,
The MONC Team
Great shop assistant!
8 oktober 2023
Svar från MONC
Hello Tomas,
Thank you for your kind words, i know it means alot to the entire team to know we are getting things right.
We hope to see you in store again sometime soon.
Kind regards
The MONC Team
Expert knowledge of store manager/owner.
7 oktober 2023
Svar från MONC
Dear Jon,
Thank you for taking the time to leave us such a lovely review. It really was a pleasure meeting you both and know we are here if theres anything we can help with in the future.
All the best,
The MONC Team
Svar från MONC
Hello Brian,
Thank you for taking the time to leave us a review, as a small independent business, we really do appreciate it.
All the best,
The MONC Team
Great service and product
23 september 2023
Svar från MONC
Hello Emmanouil,
It was a pleasure meeting you both and being able to help you find the perfect pair of MONC sunglasses.
Hopefully we will see you next time you're in London.
Kind regards,
The MONC Team
Simply The Best
Monc is simply the best. The sunglasses and frames are immaculate - they look, fit, and wear beautifully. The shop is beautiful and easy to shop. And the service is exemplary. Freddie and his team truly care about their product and the impact that they are making with sustainability and producing fewer, better pieces. 10/10 would recommend.
14 september 2023
Svar från MONC
Hello Hanna,
Thank you for taking the time to leave us such a positive and in-depth review, it really does mean a-lot to the team to know we are doing things right.
If there is anything we can help with in the future, please do let us know as we are here to help.
All the bes,
The MONC Team
Great service
The team at Monc is fantastic! Freddie and Chris, the shop manager, were super friendly and helpful; and I couldn’t be happier with my new frames - they are lightweight, super comfortable, made out of sustainable materials and in an unusual colour - what else could one ask for? Chris was super attentive and helpful when I’ve asked him for advice, taking into account the undertone of my skin colour and face shape. Also the service was very quick- my frames were ready to collect in 24 hours. All in all, I couldn’t be happier!
3 juli 2023
Omdöme utan inbjudan
Svar från MONC
Dear Catarina,
Thank you so much for taking the time to leave such a positive and in depth review of MONC. We really do appreciate all your kind words and am grateful for the positive feedback.
We are always here to welcome you back into store for frame adjustments at any point you may need us.
We look forward to seeing you soon.
Kind regards
The MONC Team
Eye glass repair
Amazing service excellent outcome
Made me feel welcome and kept me informed throughout the process and the outcome looks fantastic. I would highly recommend MONC
5 september 2023
Svar från MONC
Dear Elena,
Thank you for taking the time to leave us a review, we really do appreciate it and as i said, we are here to help with any other repairs on sunglasses you may have in the future.
All the best,
The MONC Team
Svar från MONC
Hello Gowthan,
Thank you for taking the time to leave us a review.
As always, we are here if you need your sunglasses repaired at anytime.
All the best,
The MONC Team
Amazing quality, superb service
My glasses just feel of super high quality in my hands, even compared to other premium brands. There is also more depth to the pattern in the frame, so that the light filters though beautifully.
And I haven’t even mentioned the service. Freddie and the team are great, not only in terms of their knowledge and expertise - you’ll probably stay in the store longer than you expect because you’re having a wonderful chat.
If you have any issues with your glasses after buying them, it will be fixed in a second if you pop into the store.
26 augusti 2023
Svar från MONC
Hello Elena,
Thank you so much for your kind review, it was a pleasure meeting you both and helping you choose the perfect pair of sunglasses.
As you said, we are always here if you need any fine adjustments or repairs doing on your sunglasses.
We look forward to welcoming you back into store again sometime soon.
All the best,
The MONC Team
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