Great customer service and great company. Karla J. coordinated my exchange in a professional and expedient manner. She went above and beyond to make sure my new selection was communicated to Modani st... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Run away from this store in Fort Lauderdale. Poor quality but their customer service and sales are so bad. Once they get your money forget it. The sales man told me to go F—- off. Go across the... Se mer
Very good customer service , even with the problem I had and my furniture came in one corner broken. I was not worried at all because. The sales rep of Customer service Karla B was amazing. Kept on c... Se mer
The customer service representative, Karla B, was great! We really appreciated that she promptly addressed our concerns. Unfortunately the couch that we ordered arrived in boxes that were musty/moldy... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted. With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor. We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country. It's all about #howYouModani; we merely handle the rest.
Kontaktuppgifter
2800 Biscayne Blvd, 33131, Miami, USA
- 1.800.606.7319
- marketing@modani.com
- www.modani.com
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Excellent customer service
I had a wonderful experience with Ms Barbara in the customer service department. I was extremely satisfied with her service. She arranged for a replacement dresser and expedited shipping. It is evident that this company is committed to its reputation. I would highly recommend Modani .
9 maj 2023
Omdöme utan inbjudan
Chris B
Chris B. provided outstanding customer service! Very efficient and professional !
12 maj 2023
Omdöme utan inbjudan
I had received the table with a defect…
I had received the table with a defect and they immediately rectified the issue very pleased with their customer service
12 maj 2023
Omdöme utan inbjudan
Quick response
Impressed with the quick response and the professional and sincere manner in which our concern was handled by Gary.
9 maj 2023
Omdöme utan inbjudan
I love my Modani furniture
I love my Modani furniture! My last order had a couple of missing pieces but I was was put in contract with Gary at customer service. Gary was attentive to my issues. He asked specific questions, kept me apprised of what he was doing and found a resolution. My missing pieces are on their way. Thank you!
4 maj 2023
Omdöme utan inbjudan
Chris B does the job!
Chris B. was polite and efficient and solved our problem. Hope the chair pickup is as good. Thank you.
7 maj 2023
Omdöme utan inbjudan
Barbara was very helpful and has taken…
Barbara was very helpful and has taken care of my issues very fast.
8 maj 2023
Omdöme utan inbjudan
Jenece gave us an absolute amazing customer service
buying furniture is usually a painstaking process but Jenece at modani furniture made it a smooth and easy process. She offered quick and fast responses to all my questions and concerns and I am beyond content with my purchases.
5 maj 2023
Omdöme utan inbjudan
Chris B
Chris B. was fantastic in supporting me with a replacement of a defective item I received today. Chris gave me different options and worked with me to resolve my issue in a fast and effective manner. Thank you Chris!
3 maj 2023
Omdöme utan inbjudan
Jenece was very prompt and helpful in…
Jenece was very prompt and helpful in answering our questions and getting our order resolved!
2 maj 2023
Omdöme utan inbjudan
Thanks Gary!
2 maj 2023
Omdöme utan inbjudan
Gary provided detailed information
1 maj 2023
Omdöme utan inbjudan
Gary is the GOAT
Gary made that surprisingly easy. I went into the phone call dreading a bad customer service experience, but am now considering myself a loyal Modani customer. Thank you
28 april 2023
Omdöme utan inbjudan
The claim process was very easy with…
The claim process was very easy with Jenica. The replacement came in 3 days
25 april 2023
Omdöme utan inbjudan
First I spoke with Gary who listened…
First I spoke with Gary who listened carefully and referred me right over to Barbara in customer service. I had a very frustrating experience prior with the store I was dealing with. She listened carefully and rectified the problem with a text back in 5 minutes. Ver y professional and diligent 5 stars
27 april 2023
Omdöme utan inbjudan
Jenece did a great job
Jenece did a great job, and helped me order the correct ottoman!
27 april 2023
Omdöme utan inbjudan
I am very disappointed with the way I…
I am very disappointed with the way I was treated by Jenece custom service representative. I am very disappointed that I was treated so rudely by her. I am one of the loyal customer. I don’t think I will buy anything from the modani store anymore.
24 april 2023
Omdöme utan inbjudan
Excellent support
Had a issue with the mattress delivered to us and Modani replaced it without any hassle and they are Prompt in delivery.
26 april 2023
Omdöme utan inbjudan
Although at first we had many setbacks…
Although at first we had many setbacks when purchasing the bloom couch due to inconsistencies with the warehouse and manufacturers, Gary was able to save the day. Gary from customer service was very patient with us and helped us solve our problem. We are very happy with his services!
24 april 2023
Omdöme utan inbjudan
Detta är Trustpilot
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