The Minster Dental Centre Omdömen 

A very professional standard set today and over some years from dentists at this practice
Very appreciative of the staff working in partnership with you.
Yesterday was another example of assessment of a damaged tooth and finding a solution.
A sincere thank you to a young professional dentist who listened and offered a way forward.
Excellent process and outcome.

My grandma Mary walmsley rang crying and in agony with pain with her tooth. She couldn’t eat she is 86 years old and was sobbing with pain. The receptionist replied her words were I don’t care.
You are absolutely disgraceful! How dare a receptionist hear a very old lady who lives alone crying and hasn’t eaten in weeks to be replied with I don’t care. You should be sacked. And then put the phone down. I hope karma comes back to you treating old people like a piece of dirt

I had been to same NHS dentist for 8 years. Last visit June 2017 had all clear. Two weeks later molar cracked in half revealing extensive decay. After waiting several weeks for appointment to extract tooth got call day before to say appointment cancelled. Found another NHS dentist waited another 4 weeks and on visit was told I also had extensive decay under cap next to molar. Booked to have extraction only of molar 31 Oct!

Decided to find a private dentist as until I moved to Newark area had always been private. Drove across to Minster Dental - from entering reception my life changed completely. I was treated with compassion (being totally stressed out with worry) I was offered an appointment next morning. On the appointment a full set of x-rays were taken - I was sent through to hygienist then back to dentist who told me I not only needed the molar extracted but had extensive decay under 2 caps holding bridge and that I would have to lose my bridge.

A week later my bridge was sawn in half, two teeth extracted. On my next appointment I had a cap sawn off and the tooth filled and recapped with a temporary. On my third appointment I had a new cap replaced and a back molar filled (this molar had never been identified by previous dentists as being decayed).

At no time did I feel any discomfort, my dentist was friendly, informative and made me feel relaxed. I could go on - but if you are a nervous patient (many of us are who suffered the school dentist in the 1950’s have an irrational fear that never leaves us) I cannot recommend my dentist highly enough. On the 31st Oct the date due for my 1st extraction by NHS dentist Minster dental had completed my course of treatment!