Mimi-Bear Omdömen 

763
•
TrustScore 3.5 av 5

3,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was hesitant to order off here due to the reviews but so glad I took a chance due to the item I wanted being in stock but also the good prices. I was fully aware of the order times and so was very h... Se mer

Betygsatt 1 av 5 stjärnor

Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... Se mer

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Betygsatt 5 av 5 stjärnor

We had ordered a moonie cappuccino bear for my daughters first birthday present. This was a pre order item but the customer service team were brilliant at updating us through out it's progress in ship... Se mer

Betygsatt 3 av 5 stjärnor

It seems like the staff behind this store are nice. Although not advertised as not being in stock, I bought a dockatot and have yet to receive my item (has been 3 weeks today). Very disappointed and h... Se mer

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Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

Mimibear, find the latest, high quality at reasonably priced products for all things baby related. From Muslins to clothing to Nursery inspo. Free shipping


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

763 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(763)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic products, would order again!

Fabulous selection of items and they are all great quality. We got a moonie bear and it soothes my newborn so quickly - it’s a must have item for me! We also got the cutest photo milestone cards and backdrop. Would definitely recommend ordering.

13 juni 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Slightly dissapointed with the…

Slightly dissapointed with the packaging, paying almost £40 for a item id expect it to come boxed, and packed with a little more luxury. Bear just came in a plastic bag. Lovely item though, and pretty fast delivery.

13 juni 2022
Betygsatt 5 av 5 stjärnor

Really great shop and team!

Really great shop and team! I recently ordered a my little boy a moonie bear from Mimi-Bear. It was easy to navigate their site and checkout. I received updates on the status of my order and it was delivered quickly (and packaged nicely). Would definitely shop with them again in the future!

8 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Padded playmat

Absolutely love our padded playmat for our little girl! Will last her the next couple of years as she grows which is amazing. I love that the sides are built up so as she learns to roll, she won’t be able to fall out. Perfect 😍

5 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect gift

Ordering was easy & any queries I had were responded to promptly & in a very friendly manner. The bear is too cute & I can’t wait for my new granddaughter to be born to see her with it.

11 maj 2022
Betygsatt 5 av 5 stjärnor

Ball pit and play mat

Great company! Their products are adorable my six month old and HUSBAND find the play mat so soft we all lay down on it for hours. My daughter loves the ball pit, it came with so many balls I only put only half in it so I can switch it out and clean the dirty ones! Definitely a good baby shows gift

28 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfection.

Ordered a swaddle wrap for our baby Granddaughter. From ordering to delivery it was seamless with updates along the way. Extremely pleased with the service a product recieved. Beautifully presented and well packaged. Will purchase again.

10 april 2022
Betygsatt 1 av 5 stjärnor
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi Kath,

Apologies you feel this way, I have found your ordered which was placed 29/03 a preordered pool. This item has been purchased on a preordered basis (please check your confirmation email) this means when it arrives to us you will receive a dispatch email.
You are more than welcome to email us at hello@mimi-bear.com to see the status of your order.
Thanks

Betygsatt 5 av 5 stjärnor

Great quality products!

Love this shop! Purchased a few things from here and they’ve been great quality every time!

We’ve bought a play mat and milestone blanket. Both items are super soft and arrived in the time said!

I’ve recommended to friends who have purchased from here too and have said the same things about the items they bought. Will definitely be purchasing from here again

4 april 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Dirty mat and damaged box on delivery

Ordered a MiiiMi Padded Play Mat for my newborn. It took 4 weeks to arrive and when it did, it was scrunched up in a damaged cardboard box. We’ve found a few marks on it and pet hair. After mentioning this to customer service, they assured is that the mats come straight from the supplier and it couldn’t have been used prior. If that’s the case, I suggest the company need to vet their suppliers and check they’re up to standard. Ideally would have wanted to send this back but as stated on the website, returns are at the customers’ own expense, so it would cost us more than half of what we paid for the play mat to return it.
I then contacted customer service (as the mat came with zero information/paperwork) to ask how I could go about washing the mat but no answer The website says the mat has a removable cover but I can’t see where I can remove the cover of the outer ring. Quite disappointed in the service from this company so far.

1 april 2022
Omdöme utan inbjudan
Logotyp för Mimi-Bear

Svar från Mimi-Bear

Hi Emily,

Apologies you feel this way. We do state on our website that all our Miiimi kids products take 2-4 weeks to be delivered due to being made to order.

I can assure you that the item was sent brand new from our suppliers, we have to fold the playmats into boxes as they are too big to send any other way.

Our customer service team usually reply within 72 hours, on review I can see you emailed today at 10:34 so customer service should reply within this time frame.

The playmat has a zip at the bottom of it & you have to remove the inner foam & the rest goes in the washing machine.

Again as mentioned you are more than welcome to return.

Thanks
Hannah

Betygsatt 5 av 5 stjärnor

I recently purchased the milking it…

I recently purchased the milking it romper, straight away I received a personal thank you email. When my order arrived it was packaged again with a personal touch. The quality is gorgeous and can’t wait for my baby boy to arrive to put him in his little outfit. Really friendly service and look forward to purchasing again soon.

1 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5* customer service

I bought some beautiful stacking cups for my 2 year old. I got an email thanking me for my order which was more personal than your standard email and sweets in my package (win, win). Overall, great customer service for a beautiful product.

25 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best playmat! A newborn must have.

My daughter is 9 months and I have to say one of our best purchases was the play mat we got from you. It’s been so perfect for every stage… laying as a newborn, tummy time and learning to sit up. It’s moved from room to room and so practical. The best thing of all is it looks so pretty! Thank you x

17 mars 2022
Omdöme utan inbjudan

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