Mimeo (for business)  Omdömen 545

Tremendous attention to detail and excellent customer service.

Mia was very helpful and kind! She answered all of my questions and made herself available to me if I have any questions.

Easy to order, and I can see the final product before placing an order. What I see is what I get

Made an error in ordering and easily clicked cancel and reorder. Just so reduces stress that can be related to placing an order.

I find that Mimeo is quick to admit mistakes and rectify them. In addition, when an order is not able to be delivered due to an error in the address, they immediately contacted me and had it re-routed. This kind of service is what will keep me as a customer

Terrible consistency. I.E., consistently incorrectly printed requests (2-sided orientation mixups); stapling problems (staple requested-binding or nothing is what ships); incorrect placement of staple when actually stapled; single-sided 11x17s printed 2-sided; and orientation problems (landscape requested/portrait is what ships).
You do well with our training manuals and electrical schematics, for the most part. But the little 8 - 10 page 11x17-singlesided-landscape-top left stapled, hydraulic schematic seems to be a mountain that you just can't summit. I even name the file by the printing request and that makes it even worse, sometimes. I.E., I name the hydraulic schematic file as follows:-HydSchem - 11x17_Landscape_1-sided_LHstapled_BW- and it just doesn't matter.
Date of experience: LOL, it is not a one time mistake. It is a mostly all the time mistake. Cute calendar selection box below, though...lol.

Delivery on time

Ryan M. He was such a huge help in getting our project done. He took time out of his day to help me get the project the way I wanted through meetings and breaking down the files to create the book we wanted.

Turnaround was quick and the quality was great!

Working with our point person at Mimeo is always a pleasure. They are professional, helpful and so patient, especially when we have tight deadline!

Order was sent incomplete but with no indication it was going to be incomplete

This was my first Mimeo project and Hannah walked me through step by step to get it completed. She was very helpful with the different ways I could put this booklet together.

I had one of the best customer service experiences of my life. Their support team is super helpful and patient, and they ultimately solved all of my issues and helped me to meet the deadline for the RFP. A total life saver! The Mimeo solution as a whole is user-friendly and makes building proposals fun! I love flipping through the pages and having full control over the quality of my projects. Special instructions (flash drives, custom package labels, etc.) are easy to use and allows Mimeo to meet all of my proposal needs. Can't recommend them enough!

Excellent customer service. My request was answered professionally and with care. Highly recommend using their service.

Terrific service - but user interface could use updating as it can be a little clunky at times.

Excellent customer service from our service representative, Hannah Bagell. She is always there to promptly assist and to have our documents ready to print and ship. Hannah has stepped in to resolve any issues we have been faced with and provided amazing customer service. We are thankful she is there and trust in Mimeo due to her diligent service.