Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Se mer
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Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Företaget har svarat
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Se mer
Företaget har svarat
Företagsinformation
Om Millets - Whitehaven
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
19/20 King Street, CA28 7LA, Whitehaven, Storbritannien
- 01946 760655
4,9
Utmärkt
568 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service very helpful and…
Great service very helpful and informative
27 juli 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Fantistic service and value…
Excellent customer service and good value. Fantastically useful advice from staff who have a wealth of experience they willingly share. Shopping with confidence that cannot be matched online. A great shop that met all our walking needs; boots, waterproofs and gloves.
23 juni 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great personal service
Great service, good advice. Came in for some inner soles and came out with some other camping and walking stuff.
The guy who helped us was great, giving good advice. When I asked if the company did military discount (they do) he thanked me for my service which means a lot. Great shop packed with a wide range of outdoor stuff over 2 floors.
25 juni 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Brilliant customer service
Brilliant customer service. I asked for advice on cooking stoves etc and was shown my options and all my questions were answered. Staff always give their full attention and are very approachable.
30 maj 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great store and great staff
We went to Millets in Whitehaven today looking for a tent and we ended up with two! Leanne was a great salesperson, very knowledgeable and very friendly, we'll definitely be back and tell everyone what a great shop this is.
29 maj 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great store
Great store, staff are very helpful and friendly. Good range of items at very reasonable prices.
22 maj 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great customer service
The gentleman that served me was really helpful and friendly, it made my day; great customer service. (ASS 6/6)? Don’t know if that refers to him, Transaction 91664.
5 maj 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Svar från Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Friendly & helpful staff
Easy to find what I was looking for, friendly helpful staff as always
24 mars 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Popped in today with a faulty item
Popped in today with a faulty item, Adrian was more than helpful and always has been Thank you
27 februari 2025
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
The staff are all helpful and very well…
The staff are all helpful and very well informed. This is my favourite shop in Whitehaven. Always enjoy shopping here and the prices are amazing.
9 februari 2025
Omdöme utan inbjudan
This shop and it's staff over the years…
This shop and it's staff over the years I have been coming here have been fantastic, awesome service and products, hopefully for many years to come , cheers for everything guys and gals 👍
6 februari 2025
Omdöme utan inbjudan
Need more shops like this
The staff were very genuine peaple and more than happy to help me today as i am autistic and have problems when I come to buy walking boots. The staffs guidance and support made me happy with the boots that i chose a correct pair that suited mypersonal requirements and what I wanted .. it was so much easier buying from the store rather than buying
online as I was able to get what I
needed because the employees were more than happy to go through different
products and gave me positive feedback
on the performance and quality of what I
was buying was going to last ..thank you millets of whitehaven. And thank you the lad who served me for doing your job with pride and making it a pleasant shopping experience. 11/10 .
31 januari 2025
Omdöme utan inbjudan
Absolutely the best customer service
Absolutely the best customer service, well done 👏 knowledgeable staff. Nothing was too much bother , tried on so many sandals and found just the right thing. I hate buying shoes but Millets made it much easier and avoided the costly mistakes of buying online . Thank you 🙏
18 januari 2025
Omdöme utan inbjudan
Excellent customer service
Excellent customer service. Easy to exchange an item with advice and extra savings. Thank you so very much.
17 december 2024
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Svar från Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great service from very helpful staff
Whitehaven shop is well stocked and always able to find what we want. The staff are very helpful and are knowledgeable about the products. Service is first class, it's the second time we have shopped there and will certainly be back again.
25 november 2024
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Svar från Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Brilliant
A regular shopper here and always a great experience with kind and helpful staff, great products and great prices.
21 november 2024
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Svar från Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
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