The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... Se mer
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Se mer
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Local store with lots of choice. Good prices and special offers. Staff are knowledgeable regarding things like breathability and waterproof products. Amy gave good advice in choosing some new walking... Se mer
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Företagsinformation
Om Millets - Southend
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
4/19 York Road, SS1 2BH, Southend, Storbritannien
- 01702 418316
4,9
Utmärkt
497 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really best shop helpful good store to go to Josh…
Really helpful good store to go to Josh was exceptionally helpful
25 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Svar från Millets - Southend
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Svar från Millets - Southend
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets - Review
Shop is neat and clean, staff are helpful. They can be more proactive and provide more technical detail on products.
17 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Local store with lots of choice
Local store with lots of choice. Good prices and special offers. Staff are knowledgeable regarding things like breathability and waterproof products. Amy gave good advice in choosing some new walking boots and was very patient whilst I tried to choose between several pairs.
11 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Highly recommend
Had a great experience in millets Southend Stephen was very helpful and went out of his way to help us would highly recommend
10 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Southend store
Southend store, always very helpful and polite staff.
9 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Amazing service from moment I went into…
Amazing service from moment I went into store .josh was so helpful and professional .Will highly recommend to my fellow colleagues at Haven hospice
6 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Amy was great and helped choose hiking…
Amy was great and helped choose hiking boots, gloves, socks.
4 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Lovely
Lovely, helpful staff - Amy & Stephen. Great range of everything - including a kitchen sink! And a lift for wheelchairs.
4 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Very helpful staff Noah in particular
Very helpful staff Noah in particular - well laid out store would recommend
3 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
The shop staff were very knowledgable
The shop staff were very knowledgable . I was served by Lisa who helped greatly with the product .Josh also helped with recommendations for maintaining the stability of the product . Great service all round
2 februari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Receipt number 00099-1-15126
Went to this store today, friendly staff, got exactly what we needed come away with 3 coats, very clean store
31 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Svar från Millets - Southend
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Great store
Great store. Josh was very helpful in helping us find the bags we needed.
29 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great customer service experience
Wanted to purchase some walking shoes/boots and popped into Millets today to try things on. Amy was extremely helpful and patient in helping me find the right pair of shoes for me. Also found a great jacket at a great price. Very happy with my purchases.
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Svar från Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
The team at Southend Millets
The team at Southend Millets, very knowledgeable, especially Noah.
Helped me decide what coat to purchase for what I needed! Thank you
27 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful staff
Sarah was lovely and took me through everything I needed to know
24 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Knowledgeable friendly staff
I came to the Southend branch today and found Sarah was very knowledgeable about the all products discussed, I came in for some hiking boots for my upcoming trip to Macchu Picchu. I initially see some I liked the look of, however Sarah advised me to try on a Brasher boot, which was a lot more comfortable around the ankle. She also advised me on the right socks to buy, so I have purchased 1 pair to test and will most certainly be back for a few more pairs before my trip.
24 januari 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Detta är Trustpilot
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