Ruby was really helpful negotiating the sometimes confusing world of quality footwear. I must have tried 6 pairs which Ruby patient fetched for me. Ended up getting 2 pairs!! Brilliant service. Tha... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Se mer
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Local store with lots of choice. Good prices and special offers. Staff are knowledgeable regarding things like breathability and waterproof products. Amy gave good advice in choosing some new walking... Se mer
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Always love visiting this shop! Great choice of outdoor clothing and accessories, with various brands and good prices. Staff are friendly and helpful. There’s a sale on now so got particularly good... Se mer
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Företagsinformation
Om Millets - Southend
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
4/19 York Road, SS1 2BH, Southend, Storbritannien
- 01702 418316
4,9
Utmärkt
495 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Millets - Southend
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
We had Liam as a helper and he was very…
We had Liam as a helper and he was very helpful at picking out shoes for DOFE
23 februari 2025
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Svar från Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Stephen and Ruby were very helpful in…
Stephen and Ruby were very helpful in the Southend store especially as it was my first time skiing
15 februari 2025
Omdöme utan inbjudan
Great service and help from Amy and…
Great service and help from Amy and Stephen
5 februari 2025
Omdöme utan inbjudan
Sales assistant very patient and…
Sales assistant very patient and helpful in finding me the right walking boots
3 februari 2025
Omdöme utan inbjudan
Fantastic Prices and Great Service
Fantastic prices and great service from Stephen and Ruby. They were busy when we visited but they took time to help us with our purchases.
1 februari 2025
Omdöme utan inbjudan
A Southend experience…
A very courteous and with a smile lady member of staff gives an added pleasent experience to the shopper.
29 januari 2025
Omdöme utan inbjudan
Great customer service.
The advice and customer service l received from Lisa at the Southend store was tremendous.
28 januari 2025
Omdöme utan inbjudan
Great service and friendly staff
23 januari 2025
Omdöme utan inbjudan
Nice friendly staff
Nice friendly staff, fully stocked of items. No issues
23 januari 2025
Omdöme utan inbjudan
I was served by Sarah at the Southend…
I was served by Sarah at the Southend branch and what a breath of fresh air she was! Sarah was friendly and extremely helpful from the off.Listening, guiding me without being pushy, after I explained I was looking to getting back to hill walking/longer walking after a recovering hip replacement.So thank you 🙏
22 januari 2025
Omdöme utan inbjudan
Great service from Stephen
Great service from Stephen
He was very patient and offered some great advice
We were left to make our decision with his experienced support
The store had a good variety of shoes for us to try
16 januari 2025
Omdöme utan inbjudan
Very helpful staff
Very helpful staff. Lovely to be able to ask for advice rather than having to order online, unseen.
15 januari 2025
Omdöme utan inbjudan
Splendid service from Amy Liam and…
Splendid service from Amy Liam and Ruby. They all really helped us and had very good knowledge of the products.
11 januari 2025
Omdöme utan inbjudan
Excellent service
Excellent service. Found everything we needed. Special mention to Amy who was fab!!
3 januari 2025
Omdöme utan inbjudan
Everything was very reasonably priced…
Everything was very reasonably priced with lots of selection. Amy the assistant in the Southen branch was very well informed and very helpful
21 december 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Great website and fast delivery with…
Great website and fast delivery with exchanges being no problem.
19 november 2024
Svar från Millets - Southend
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Happy with goods and arrived in time.
1 november 2024
Svar från Millets - Southend
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Always very helpful and efficient
Always very helpful and efficient. My first stop for travel and hiking wear
22 oktober 2024
Omdöme utan inbjudan
Svar från Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.