Diego went the extra mile to get us into our preferred accommodations for the second leg of our trip. He also worked with us so between destination traveling doesn’t eat up valuable vacation time.
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Det här tycker kunderna
Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Se mer
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Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Se mer
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We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Se mer
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Företagsinformation
Skrivet av företaget
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Skrivet av företaget
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Kontaktuppgifter
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ecuador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4,9
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Very informative and professional
Very informative and professional! Different options and came up with a fantastic trip!
Highly recommend Anddy Males
26 juni 2026
Svar från Metropolitan Touring
Thank you for your kind feedback!
We're delighted to hear that Andy Morales helped you plan a fantastic trip. We'll be sure to share your kind words with him.
Thank you for your recommendation, and we look forward to welcoming you on your next adventure!
Warm regards,
Metropolitan Touring
Diego was super helpful and patient…
Diego was super helpful and patient answering questions. His passion for the Galapagos and trying to find a memorable experience for his clients is very appreciated.
18 juni 2026
Svar från Metropolitan Touring
Dear Jayne,
Thank you for your kind feedback.
We’re delighted to hear that Diego was helpful, patient, and shared his passion for the Galápagos while assisting you. We will gladly pass your comments on to him, as they are very meaningful to our team.
We truly appreciate your trust and look forward to helping you create memorable experiences in the future.
Warm regards,
Metropolitan Touring
Eduardo was extremely helpful & patient…
Eduardo was extremely helpful & patient with all my questions.
Communication was excellent
Very happy with the booking progress
Hope the trip and the flights & transfers run as smoothly.
18 juni 2026
Svar från Metropolitan Touring
Dear Traci,
Thank you for your kind feedback.
We’re delighted to hear that Eduardo was helpful, patient, and provided excellent communication throughout your booking process. We will gladly share your kind words with him, as they mean a lot to our team.
We truly appreciate your trust and wish you a smooth and wonderful trip ahead.
Warm regards,
Metropolitan Touring
Professional and timely replies
15 juni 2026
Svar från Metropolitan Touring
Dear Frederick,
Thank you for your kind feedback. We are pleased to hear that you found our communication professional and timely.
We appreciate your comments and look forward to assisting you again.
Warm regards,
Metropolitan Touring
Great service from Maria
9 juni 2026
Svar från Metropolitan Touring
Dear Michael,
Thank you for your kind feedback. We are delighted to hear that Maria provided you with great service.
We appreciate your comments and look forward to assisting you again.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Joseph,
Thank you for your kind words. We are pleased to know that you found our team knowledgeable and helpful.
We appreciate your feedback and look forward to assisting you again.
Warm regards,
Metropolitan Touring
I enjoyed working with Eduardo
I enjoyed working with Eduardo. He put together some great cruise options and was patient with the client’s day changes. He’s very professional and reliable.
2 juni 2026
Svar från Metropolitan Touring
Dear Lauren,
Thank you for your wonderful feedback.
We are delighted to hear that Eduardo provided you with professional, reliable, and attentive service throughout the planning process. We will be sure to share your kind words with him, as recognition like yours means a great deal to our team.
We truly appreciate your trust and look forward to helping create more memorable travel experiences in the future.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Nathalie,
Thank you for your kind feedback.
We are delighted to hear that you found our team responsive, knowledgeable, and efficient. Providing excellent service and expert guidance is always our priority, and your comments are greatly appreciated.
We look forward to assisting you again in the future.
Warm regards,
Metropolitan Touring
Our travel agency advisor
Our travel agency advisor, Carolina, was fantastic. She was patient and thoughtful in helping us work through our trip options, including logistics. She also was extremely responsive and a pleasure to work with. I would highly recommend Metro Touring and Carolina.
26 maj 2026
Svar från Metropolitan Touring
Dear Brad,
Thank you so much for your wonderful feedback.
We are delighted to hear that Carolina provided you with such thoughtful, patient, and responsive assistance while planning your trip. Helping our guests navigate their options and logistics with care and attention is always our priority, and we will be sure to share your kind words with her.
We truly appreciate your recommendation of both Carolina and Metropolitan Touring, and we look forward to welcoming you on an unforgettable journey.
Warm regards,
Metropolitan Touring
Rosa Mena
Rosa. Represents what your company is capable of and since she is so competent you expect the company to be as well
18 maj 2026
Svar från Metropolitan Touring
Dear Roy,
Thank you so much for your thoughtful feedback.
We are truly delighted to hear that Rosa made such a positive impression and reflected the level of professionalism and excellence we strive to provide at Metropolitan Touring. Your kind words are greatly appreciated, and we will be sure to share them with her.
Thank you for your trust in our company. We look forward to continuing to provide experiences that meet and exceed your expectations.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Valerie,
Thank you for your kind feedback.
We are delighted to hear that you experienced good service and prompt attention from our team. Providing efficient and attentive assistance is always our priority.
We truly appreciate your comments and look forward to assisting you again in the future.
Warm regards,
Metropolitan Touring
Excellent service
Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine effort to accommodate our needs and find the best possible option for us. I’m very happy with his service and really appreciate his help.
14 maj 2026
Svar från Metropolitan Touring
Dear Vesna,
Thank you so much for sharing your wonderful feedback.
We are delighted to hear that Diego provided you with such excellent service and supported you throughout the planning of your Galapagos trip. It is especially rewarding to know that his dedication, detailed guidance, and efforts to accommodate your needs helped create a positive experience for you.
We will be sure to share your kind words with Diego, as he will truly appreciate your recognition.
Thank you once again for your trust in Metropolitan Touring. We look forward to welcoming you on an unforgettable Galapagos adventure.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Raffaele,
Thank you for your kind feedback.
We are delighted to hear that you found our team knowledgeable and responsive. Providing attentive service and expert guidance is always our priority.
We truly appreciate your comments and look forward to assisting you again in the future.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Karl,
Thank you for your kind words.
We’re delighted to hear that your experience has been fast, efficient, and enjoyable. We will be sure to share your wonderful feedback with Diego he will be thrilled to know he made such a positive impression.
We truly appreciate your trust in Metropolitan Touring and look forward to assisting you again in the future.
Warm regards,
Metropolitan Touring
Svar från Metropolitan Touring
Dear Paolo,
Thank you for your kind feedback.
We are delighted to know that you found our service professional and reliable. Providing attentive guidance and personalized support is always our priority.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Metropolitan Touring
Professional, Responsive, and Wonderful to Work With!
Eduardo Ibarra was wonderful to work with. He responded quickly to my emails, provided a detailed itinerary and quote, and followed up in a timely manner throughout the process. He was professional, attentive, and very helpful. I truly appreciated his excellent customer service.
I also had the pleasure of using Metropolitan Touring on my recent trip to Ecuador, and it was a fantastic private tour of the city. Everything was well organized, and the experience exceeded my expectations. I would highly recommend both Eduardo and Metropolitan Touring
7 maj 2026
Svar från Metropolitan Touring
Dear Madeline,
Thank you so much for sharing your wonderful experience with us.
We are delighted to hear that Eduardo Ibarra provided you with such professional, attentive, and responsive service throughout the planning process. We will be sure to share your kind words with him, as he will be truly pleased to know his efforts made a positive impact on your experience.
It is also wonderful to know that you enjoyed your private tour in Ecuador and that everything exceeded your expectations. Providing seamless and memorable experiences is always our goal.
Thank you for your recommendation and for choosing Metropolitan Touring. We look forward to welcoming you again on another unforgettable adventure.
Warm regards,
Metropolitan Touring
Paulina was gracious and very…
Paulina was gracious and very responsive! We are looking forward to the trip she has planned.
7 maj 2026
Svar från Metropolitan Touring
Dear Rosalind,
Thank you for your kind words.
We’re delighted to hear that Paulina was gracious and responsive throughout the planning process. Providing attentive and personalized service is always our priority, and we will be sure to share your feedback with her.
We truly appreciate your trust in Metropolitan Touring and are excited to welcome you on the wonderful trip that awaits.
Warm regards,
Metropolitan Touring
Kudos for Paulina at Metropolitan Touring
Paulina at Metropolitan Touring has done a great job arranging our extended family's trip to Quito and the Galapagos Islands. She does all the work, and we will have all the fun!
5 maj 2026
Svar från Metropolitan Touring
Dear Clendo,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Paulina has been helpful in arranging your family’s trip to Quito and the Galápagos Islands. Creating seamless and memorable travel experiences is always our goal, and we’re happy to know everything has been smoothly organized for your adventure.
We truly appreciate your trust and hope you and your family have an unforgettable journey filled with amazing memories.
Warm regards,
Metropolitan Touring
My booking was well understood by the…
My booking was well understood by the agent and my concerns well addressed.
6 maj 2026
Svar från Metropolitan Touring
Dear Kevin,
Thank you for your kind feedback.
We’re delighted to hear that your booking requirements were clearly understood and that all your concerns were properly addressed. Providing attentive and personalized assistance is always our priority.
We truly appreciate your trust and look forward to being part of your upcoming journey.
Warm regards,
Metropolitan Touring
A pleasure to deal with…
Maria listened to what we wanted and was efficient getting us what we needed to lock in our trip
6 maj 2026
Svar från Metropolitan Touring
Dear Jeanne,
Thank you for your kind words.
We’re delighted to hear that Maria understood your needs and was able to assist you efficiently in securing your trip. Providing attentive and personalized service is always our priority.
We truly appreciate your feedback and look forward to welcoming you on your upcoming adventure.
Warm regards,
Metropolitan Touring
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