Matthew's in Kilmarnock offers a wide range of Asian food you won't find at the supermarket. I especially love the huge noodle selection they have. They sell all sorts of different flavours and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product was packed very professionally making sure the glass bottle didn’t break. I would however advise to change the courier partner from Royal Mail since they don’t call. Otherwise the service... Se mer
Mathew’s is good at keeping customers informed of their order . They were waiting on something I ordered and asked if I was willing to wait an extra day or receive two deliveries. I’ve shopped several... Se mer
Just received my 2nd order and feeling extremely happy. Delivery was on time, all items were perfectly wrapped (excellent method and materials used for packing). Condition of each product were superb... Se mer
Företagsinformation
- Asiatisk livsmedelsbutik
- Leverantör av mat och dryck till catering
- Kinesisk livsmedelsbutik
- Koreansk livsmedelsbutik
- Snabbköp
- Matvarugrossist
Skrivet av företaget
U.K.'s largest Oriental supermarket chain with 6 branches across the country: Glasgow(Headquarter), Edinburgh, Aberdeen, Dundee, Kirkcaldy & Inverness. Our online shopping platform stocks with 1000+ products of Asian cooking essentials at best value. Shop today for Oriental style of Sauces & Seasoning, Rice & Noodles, Fresh & Dried Ingredients, Snacks & Drinks!
Kontaktuppgifter
Storbritannien
- www.matthewsfoodsonline.co.uk
4,8
Utmärkt
359 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and produce
Love my new bowl and ladle, I'm eagerly awaiting the 8" rice pattern bowl to be restocked then my dish-set will be complete.
Speedy delivery and very well packaged.
A great range of food items and good value too.
Will use again
25 oktober 2024
💯‼️✅. Great experience…..! 🙂
💯%
fast delivery 🚚 website very easy to use… easy payment method….. great products… definitely buying from again..
28 oktober 2024
Items were very well packaged and…
Items were very well packaged and delivery was very quick.
16 oktober 2024
A great hassle free shopping experience.
A great hassle free shopping experience. Though a few items were not available after placing my order, I was quickly contacted with available options & upon responding, received an acknowledgement, thereafter both my refund was repaid & amended order was very quickly dispatched & delivered by Fedex in good order.
Highly Recommended!! Thank you very much.
16 oktober 2024
Very helpful
They didn't have 1 item in but asked if I wanted a subscription BEFORE sending it.
The ingredients are labeled in English too for most items, which is really helpful.
Good experience, would buy again.
7 oktober 2024
Great Asian Market
My third time ordering from Mathews Foods and again the service was excellent. Some items were not in stock and this was quickly communicated and good alternatives offered. Delivery was prompt and items securely packaged.
Wide variety of products from Asian countries makes ordering a selection of flavours to prepare meals with easy and convenient. Keep up the good work.
23 september 2024
First time ordering and missed the…
First time ordering and missed the delivery from Fedex as the delivery notification cane through after they tried to deliver!
Today I have sent a third Email to the supplier after many attempts to contact yhe courier.
Still no reply from either?
8 september 2024
Svar från Matthew's Foods Online Oriental Supermarket
Dear Paul,
Please accept our sincere apology for the inconvenience caused. We understand your order was made on Sept 8th evening, we have despatched the order the next day afternoon followed with a shipment confirmation email sent to you. Unfortunately FedEx was unable to deliver the parcel on Sept 10th due to no safe place to leave the parcel and there wasn’t any update on the tracking ever since.
For some reason, your emails to us have fallen into the junk mail and we have reported this issue to our technical team to ensure this situation would never happen again. We totally understand the frustration and we are very sorry with the experience you have been through. Customer satisfaction is our first priority and we assure we will make things right.
We will contact FedEx first thing on Monday morning and urge for redelivery ASAP. We have been working with FedEx for quite a long time and they have been relatively reliable. We are looking into this and we will get in touch again once we have any update.
We appreciate your understanding and we’re grateful for your feedback so we can work to prevent this from happening again.
Regards,
Matthew’s Foods Online Team
Lovely Chinese supermarket
Lovely Chinese supermarket. Good prices and plenty of delicious foods.
3 september 2024
Omdöme utan inbjudan
A fast and efficient service
A fast and efficient service. It’s the first time I have used the company but I will certainly do so again.
26 augusti 2024
Easy to navigate the site. Excellent service.
Easy to navigate the site and choose the products. Delivery time was quick and well packaged. Excellent service Thanks.
4 augusti 2024
Excellent service and delivery
28 juli 2024
Real people with real customer service!
Real people with real customer service!
Just when I had given up on on there being any good experience of buying online - I found Matthew's Foods.
Great products, great price, super fast delivery - but above all the best customer service.
Thank you! 😊
7 augusti 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.