Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Completed the surveys to gain enough points for a £10 reward was then told there is a checking process. After three days was told it was nearly finished and I can get it in three weeks time? So basica... Se mer

Betygsatt 1 av 5 stjärnor

Avoid this site at all costs! Its a scam! I wasted my time doing surveys in the hope of exchanging my points for money, as soon as i got near the 1000 points mark where I can start exchanging the poi... Se mer

Betygsatt 1 av 5 stjärnor

Having accrued £10 worth of points, I requested an Amazon gift voucher on March 14th 2025. Having complained about non-receipt on two occasions, I have twice been told the voucher has been re-sent. I... Se mer

Betygsatt 2 av 5 stjärnor

Be Warned - this site is not as legit as it used to be. You will get screened out countless times & right at the end of surveys, I.e. you'll get to 98/99% completion & be screened out. Mary is also... Se mer

Företagsinformation


Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not what is seems.

Completed the surveys to gain enough points for a £10 reward was then told there is a checking process. After three days was told it was nearly finished and I can get it in three weeks time? So basically you wait a month for a tenner. They let you complete the surveys and a lot of the time an error code will be shown or they switch you to another lower points survey, so basically points stealing. The surveys take at least a third or twice as long they say they will and the higher value surveys they say “you are not a good match” and support is useless, no number just an email so that tells it’s own story. I worked out it’s roughly pays £0.90 to £1 per hour, that’s if I get my reward. Painfully close to them being a scam.

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is a scam

As with other reviewers I thought this was legit i built up just over 15 pounds and then was permanently excluded saying an issue with activity which is incorrect and no way to appeal - SO avoid - assume for the company a nice way to fufill survey requirements without actually having to pay out

22 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid this site at all costs! Its a scam! I wasted my time doing surveys in the hope of exchanging my points for money, as soon as i got near the 1000 points mark where I can start exchanging the points for money, they closed my account permanently saying my account had been permanently closed without explanation.

7 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a very bad experience with Maru…

I had a very bad experience with Maru UK. In my opinion, they are dishonest and misleading. They allow users to complete surveys and initially show that points have been earned, but later those points are removed using something they call “Survey Reconciliation.”

After spending time answering surveys honestly and completing them fully, it is extremely frustrating to see the rewards taken away afterwards. It feels unfair that users invest their time and effort but may end up receiving nothing.

I believe practices like this should be looked into more closely, and cases like these should be reviewed by the appropriate organizations that monitor and regulate business practices.

Based on my experience, I would advise others to be cautious before spending their time on this platform.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give this a zero, I would!

If I could give this company a zero, I would!

Signed up on Wednesday to earn some extra money after an article I read suggested this one. Well, how wrong were they (and myself)!

After signing up, I had a couple of surveys that I managed to complete, but many stated that I wasn't applicable for the survey. I had only been on for a couple of hours and had less than 500 points. A few hours later, I was logged out and tried to sign back in... but I couldn't due to "suspicious, dormant or illegal activity."

I emailed them to ask why and about a day later, I get a reply:

Hi there,

Thank you for your email.

As with many research communities, we regularly check the data provided by our members to ensure they meet quality standards and membership requirements. Maintaining an active, quality-driven membership is crucial to our clients, researchers, and community members. Your previous responses or activities have triggered our quality assurance measures and resulted in the removal of your account in accordance with our Terms and Conditions.

We regret that we have to remove anyone and we don’t take it lightly. In order to be flagged by these measures, you must have provided questionable data multiple times and over an extended period of time. Some examples of questionable data include:
· Providing answers that are inattentive, gibberish, inconsistent, or contradictory
· Using rude, profane, or otherwise inappropriate or abusive language
· Using a device which triggers multiple fraud detection measures (e.g. disguising your IP address, responding from outside the country)
· Completing studies far too quickly
· Operating multiple accounts

We appreciate your time with the community.

Kind Regards,

Maru Voice UK

Well, I hadn't even done anything that they thought I had done! A couple of surveys done and you're banned! What an experience!

Please do not sign up to this - I wish I had read the reviews before signing up. You'll be treated like you've done something wrong when you're innocent.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I do not recommend completing surveys…

I do not recommend completing surveys on this platform.
On other survey websites, it is already frustrating when you complete a survey fully and then are told that your profile did not qualify. However, on Maru Voice UK this goes even further — they frequently apply something called Survey Reconciliation. This happens to nearly half of the surveys I complete.

You invest your time answering all the questions, only to later find out that you are not rewarded. In my opinion, this feels misleading and unfair, and it strongly resembles deception or scamming practices.

30 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Always get screened out at the last minute. I completed enough to get the voucher but it's impossible to get your account validated to claim it, so you're doing the surveys for free. Every other survey site works better than this, avoid at all costs, it's a con.

24 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Simply pathetic

Simply pathetic. Do you have to be an alien to sign up to this site. Apparently you can't if you're male, female, from Northern Ireland, Scotland, Wales or England.
Judging by the reviews it's maybe as well as it sounds like I'd have totally wasted my time and effort and been left frustrated and angry.
Good riddance Maru voice.

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unable to log in

Good afternoon,i try to log in today .
Its telling me this.
hank you for your interest in joining the community. However, based on your answers so far, you will not find the community is relevant to you.
All the best,
Maru Voice UK

10 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ONLY APPLY IF YOU WANT YOUR TIME…

ONLY APPLY IF YOU WANT YOUR TIME WASTED! So i thought i try this app and see how it would go. Got my points to claim a £10 reward. Firstly be warned you go through a time period to verify you as a user so this was like a month wait. I claimed a voucher and thought that was the only problem and it will be fine from now on.

BUT NO!!! i tried to continue to do more surveys but i am unable to log in due to "suspicious activity or a dormant account. Dudes, I've been with you for a month!! I did email the "suppport" but they get back to you in 4/5/6 days OR not at all.

So anyone thinking of signing up. DON'T. There are better survey apps out there. Avoid this one like the plague! You have been warned.

6 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam - Avoid Like the plague

Claimed Amazon Gift Card after completing required number of surveys and points, but nothing arrived and unable to contact company.

A waste of time and a definite SCAM

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What a con ! £10 Tesco's voucher now FOUR months late

What a con!

I filled out surveys, accrued enough for a £10 Tesco's voucher and four months on and numerous emails chasing them up, queuing numbers and showing them the confirmation email, It's a constant "we'll look in to it" via their Zendesk NOTHING

This should be shut down once all outstanding vouchers have been honoured, as it's fraud to take peoples time and not reward it as agreed with the pittance they offer

Shame on them 🤬

19 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not waste your time

I agree with many of the contributors. Perhaps I was lucky to receive a £10 Paypal voucher as my first reward, although I had to chase it when my account was continually being “reviewed”. I stuck with them and am now approaching my second payout but there are either no surveys or, today, I can’t login. I just keep getting sent back to the login screen after entering my details, I will no longer waste my time. They are nothing but hassle.

23 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM - Avoid!

SCAM - Avoid! You will complete surveys and you will not be able to redeem rewards because they tell you online your account needs verifying. Mine has not been verified for 3 weeks and Customer Service do not respond. I fear this is a scam to get you to complete surveys for which they will get paid by the survey companies but they will not pay the survey completers in return.

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Timewasters getting rich off you

Signed up. Spent considerable time answering surveys accurately. Got turned down for many or got so many redirects it was a waste of time. Got close to my 1st payout then got permanent ban with no good reason. Avoid these timewasters they are getting rich on the back of your goodwill.

1 oktober 2025
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Läs mer om andra typer av omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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